Nokia 9290 Nokia 9290 Communicator User Guide - Page 289

your Internet Service Provider.

Page 289 highlights

the remote mailbox service, or the Internet servers between the communicator and the remote mailbox. Try again after a couple of minutes, and then contact your Internet Service Provider. Mail sending - You have not subscribed to a remote mailbox service, or the mail server delivering your mail does not comply with the SMTP protocol. If you are using secure connections, your remote mailbox service also has to support secure connections. There may also be a transient problem with the remote mailbox service, or the Internet servers between the communicator and the remote mailbox. Try again after a couple of minutes, and then contact your Internet Service Provider. If you are using the Upon request sending option, mail must be sent in the Document outbox, see 'Outbox' on page 179. If you receive service provider error messages when connecting to your remote mailbox, contact your remote mailbox service provider. Your remote mailbox may contain corrupted mail messages or the mail server settings may be incorrect. If you have problems sending mail with attachments, select Cancel sending and try again. If this does not help, try the key combination Shift-Tab-right arrow. Some mail attachments can take up a significant amount of memory and therefore freeing some memory by deleting something from your communicator memory might also help. Short message sending - You have not subscribed to the Short Message Service or the message center number is missing or incorrect. Contact your service provider. The reason for failure may also depend on the system: the system does not support SMS, fax, or data/mail; the system is out of order or busy; the signal strength is not adequate for sending. Troubleshooting 271

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271
Troubleshooting
the remote mailbox service, or the Internet servers between the communicator
and the remote mailbox. Try again after a couple of minutes, and then contact
your Internet Service Provider.
Mail sending
- You have not subscribed to a remote mailbox service, or the
mail server delivering your mail does not comply with the SMTP protocol.
If you are using secure connections, your remote mailbox service also has to
support secure connections. There may also be a transient problem with the
remote mailbox service, or the Internet servers between the communicator and
the remote mailbox. Try again after a couple of minutes, and then contact your
Internet Service Provider. If you are using the Upon request sending option,
mail must be sent in the Document outbox, see ‘Outbox’ on page 179.
If you receive service provider error messages when connecting to your remote
mailbox, contact your remote mailbox service provider. Your remote mailbox
may contain corrupted mail messages or the mail server settings may be incorrect.
If you have problems sending mail with attachments, select
Cancel sending
and try again. If this does not help, try the key combination Shift-Tab-right
arrow. Some mail attachments can take up a significant amount of memory and
therefore freeing some memory by deleting something from your communicator
memory might also help.
Short message sending
- You have not subscribed to the Short Message
Service or the message center number is missing or incorrect. Contact your
service provider.
The reason for failure may also depend on the system: the system does not
support SMS, fax, or data/mail; the system is out of order or busy; the signal
strength is not adequate for sending.