Nokia 9290 Nokia 9290 Communicator User Guide - Page 290

Troubleshooting 272 10 Phone display shows "Message too long" when I try to open a received short message The received message is over 1377 characters long. Use the Messaging application to read it. 11 Cannot establish an Internet connection If you are trying to connect to the Internet (in order to use WWW or to receive or send mail), but the operation does not succeed, you can use the following checklist to find out where the problem might be located: 1 Is the data call active when you are trying to connect? Look at the data call indicator on the phone side. If the data call is dropped after a few seconds after starting to connect, check the phone number in the Internet Access settings. See page 150 for details. If the phone number is correct, the reason may be in poor system conditions, or a congested GSM network. Also check the Data call settings in the Internet Access settings (connection type, data call type, and maximum connection speed). See page 150 for details. Contact your system service provider if you have problems with data call establishment, and your Internet Service Provider to find out the correct remote modem type. If you are roaming outside your home system, you might want to try the basic GSM data call settings described in a tip on page 154. 2 If the data call is active, but you cannot receive or send mail, try to use the WWW browser to connect to your Internet Service Provider's WWW pages. If that works, the problem is most likely in the mail settings or the remote mailbox service. For more information, see Mail settings on page 188.