Symantec 14541094 User Guide - Page 109
Automatically reconnecting if the host is busy, Ways to start a remote control session
UPC - 037648640480
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Controlling another computer remotely 109 Ways to start a remote control session Automatically reconnecting if the host is busy Symantec pcAnywhere lets you configure a remote connection item to reattempt the connection automatically at specific time intervals if a connection fails. A connection might fail because the host is busy, because of a network problem, or for a variety of other reasons that might be resolved by reconnecting. To automatically reconnect if the host is busy 1 In Advanced View, on the left navigation bar, under pcAnywhere Manager, click Remotes. 2 In the right pane, under Remotes, do one of the following: ■ To configure an existing connection item, right-click the item, and then click Properties. ■ To configure a new connection item, on the File menu, click New Item > Advanced. 3 In the Remote Properties window, on the Settings tab, under Connection options, in the Number of connection attempts box, select the number of times that you want pcAnywhere to reconnect to the host after a failed connection. 4 In the Seconds between retries box, select the number of seconds pcAnywhere should wait between connection attempts. 5 Click OK. Ways to start a remote control session Symantec pcAnywhere requires a user name and password for all host sessions. For security reasons, you can only connect to host computers that have set up a caller account for you or your user group. Symantec pcAnywhere lets you start a remote control session in the following ways: ■ Starting a remote connection item ■ Waiting for a host connection ■ Connecting to another computer using Quick Connect ■ Sending a remote connection invitation to a host user Symantec pcAnywhere also lets you connect to a computer on your network that does not have a pcAnywhere host running. This provides limited remote control functionality.