Symantec 14541094 User Guide - Page 147

Supporting computers and servers remotely 147 What you can do during a remote management session Viewing the event log The Event Log feature lets you view information about application, system, and security events on the host computer. This feature functions like the Windows Event Log except that the tasks are performed remotely on the host computer. Symantec pcAnywhere lets you view the event log and save the event log files locally in a comma-separated values (CSV) format file. You can also forward the file to others by email if the email program that is installed on your computer supports MAPI. An example of a MAPI-enabled email program is Microsoft Outlook. Non-MAPI-enabled email programs might not support this feature. Use event filtering to view only the types of events that you want to see. For example, you can filter the log to display only the warning messages. This reduces the amount of information that is displayed in the window and helps you quickly find the information that you need. To view the event log 1 In the Session Manager window, on the left navigation bar, under Session Manager, click Remote Management. 2 Under Remote Management, click Event Log. 3 In the right pane, in the list box at the bottom of the window, select the log that you want to view. The System Log is displayed by default. 4 To view more information about a specific event, double-click it. 5 Select any of the following: Save Locally Send Email Saves the file on the remote computer. Saves and forwards the file to others by email. Your computer must support MAPI. To filter events 1 In the Session Manager window, on the left navigation bar, under Session Manager, click Remote Management. 2 Under Remote Management, click Event Log. 3 In the right pane, click Filter. 4 In the Event Filter window, select only the types of information that you want to view. 5 Click OK.