Symantec 14541094 User Guide - Page 285

Connecting from a mobile device 285 What you can do during a remote management session the connection, pcAnywhere prompts you for the caller logon credentials. Once these credentials are validated, you might be prompted by the operating system for computer or network logon credentials, depending on how the host computer is configured. To start a remote management session in Symantec pcAnywhere Mobile 1 On the main Symantec pcAnywhere Mobile screen, in the connection items list, select the connection item that you want to use to connect to the host computer. 2 On the Properties screen, on the Host tab, check Start in remote management mode. 3 Configure any additional connection settings that you want to use. See "Configuring a custom connection item on your mobile device" on page 270. 4 Tap Connect. What you can do during a remote management session The remote management tools in pcAnywhere Mobile let you access commonly used administrator tools so that you can quickly resolve computer problems over a mobile connection. A remote management session uses less bandwidth than a full remote control session because only the data needs to be transmitted between the host computer and the device. Symantec pcAnywhere Mobile provides the following remote management tools: Task Manager Lets you view and control applications and processes that are running on the host computer to which you are connected. Command Prompt Lets you run basic DOS commands on a host computer (for example, ipconfig) and view the text-based results locally. Change Computer Lets you remotely lock, restart, or shut down a host computer or log State off the user who is logged on the host computer. Viewing or changing program status from a mobile device The Task Manager feature in remote management lets you view the programs that are running on a host computer. You can view status information and start and stop programs. This feature functions like the Windows Task Manager except that the commands run on the host computer (for example, a support customer's computer), and the results are displayed on the device.