Symantec 14541094 User Guide - Page 97

Controlling another computer remotely 97 Ways to set up a remote computer should use TCP/IP. NetBIOS is another commonly used network protocol that is used mostly for file and print sharing services. SPX is a Novell NetWare protocol. Symantec pcAnywhere requires a user name and password for all host sessions. To connect, the remote user must know the user name and password as well as the IP address of the host computer. If the host computer is connected to a network that is inside a firewall, remote users who are outside the firewall must have a way to connect to the network through a Remote Access Service (RAS) or virtual private network (VPN). This information must be provided by an administrator. In some corporate environments, a network administrator might set up a directory server to manage information about network users and resources. If so, you can configure pcAnywhere to use the directory service to locate the host computer. See "Configuring a remote computer to use directory services" on page 104. To configure a remote network connection 1 In Advanced View, on the left navigation bar, under pcAnywhere Manager, click Remotes. 2 In the right pane, under Remotes, do one of the following: ■ To create a new connection item, on the File menu, click New Item > Advanced. ■ To configure an existing connection item, right-click the item, and then click Properties. 3 In the Remote Properties window, on the Connection Info tab, select one of the following: ■ TCP/IP ■ SPX ■ NetBIOS 4 Select one of the following start modes: ■ Remote Control ■ Remote Management ■ File Transfer Symantec pcAnywhere lets you switch modes during a session. See "About the start modes for remote connections" on page 59.