Symantec 14541094 User Guide - Page 286

286 Connecting from a mobile device What you can do during a remote management session To view or change program status from a mobile device 1 Connect to a host computer. 2 On the main session screen, on the command bar, tap Actions > Remote Management > Task Manager. If you started the connection in Remote Management mode, the session opens in the Task Manager window. 3 If you are prompted to log on, type the user name, password, and, if applicable, the domain name for a user account that is configured on the host computer. 4 To change program status, on the Task Manager screen, on the Applications tab, tap Actions, and then select one of the following: New Task End Task Lets you start a program or command (for example, open a folder, document, or Internet resource). This option works like the Run option in Windows. Lets you cancel a program or command. 5 To refresh the screen, tap Actions > Refresh. 6 To close the Task Manager screen, on the title bar, tap OK. Stopping and starting processes from a mobile device The Task Manager feature in Remote Management lets you view information about the processes that are running on the host computer (for example, CPU and memory use). You can stop and start processes. To start a process, you must provide the exact path and file name to the executable that you want to run. The executable must be a non-graphical program (for example, Notepad). This feature functions like the Windows Task Manager, except that the commands run on the host computer (for example, a support customer's computer), and the results are displayed on the device.