Symantec 14541094 User Guide - Page 111

Controlling another computer remotely 111 Ways to start a remote control session Connecting to another computer using Quick Connect Quick Connect lets you connect to another computer with minimum setup. You can use this option for one-time or infrequent connections to a host computer (for example, to connect to a host computer that has a dynamic IP address or to support a helpdesk customer). Before you can connect, you must know the computer name, IP address, or phone number of the host computer and the logon information. Figure 5-1 shows the Quick Connect window. Figure 5-1 Quick Connect window Connecting to a host computer on your network If your computer is connected to a network, pcAnywhere automatically searches the local subnet (part of the network to which your computer is connected) for pcAnywhere hosts that are waiting for a connection. You can broaden the search to additional subnets or narrow the search to a specific computer name or IP address. Symantec pcAnywhere supports UDP and LDAP searches. To search for host computers using LDAP, your computing environment must be configured to support directory services using an LDAP-compliant directory server.