Lenovo ThinkPad 380ED User's Guide for TP 380XD, TP 385XD - Page 158

Error Codes or Screen Messages, In the charts, can be any character.

Page 158 highlights

Troubleshooting Charts Error Codes or Screen Messages Note: In the charts, x can be any character. Message I9990301 I9990302 I9990305 (Incorrect connection of the hard disk drive might cause these error codes to appear.) I99xxxxx (except the above I999030x errors) 16x or 17x (undefined date or configuration error) 174 (device configuration error) 184 (invalid password error) 190 (critically low-battery error) Action Your computer can't find the startup drive. Do the following: 1. Turn off the computer. 2. Press and hold F1; then turn on the computer to start Easy-Setup. Hold F1 until the Easy-Setup menu appears. 3. Select the Start up icon. If you are unable to set the startup sequence, have the computer serviced. 4. Check the devices in the startup sequence box. Is the default drive listed in the startup sequence box? Yes Exit this window, and turn off the computer. No Select the Reset icon. 5. Is an operating system installed? Yes Go to step 7. No Install the operating system in your computer. 6. After you install the operating system, turn off the computer. 7. Turn on the computer. If the same message appears, have the computer serviced. Have the computer serviced. Follow the instructions on the screen. Have the computer serviced. The password entered is invalid. Turn off the computer and wait at least 5 seconds; then turn it on again and type the correct password. The computer turned off, because the battery is low. Connect the AC Adapter to the computer and charge the battery pack, or replace the battery pack with a fully charged one. 138 IBM ThinkPad 380XD/385XD User's Guide

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Troubleshooting Charts
Error Codes or Screen Messages
Note:
In the charts,
x
can be any character.
Message
Action
I
9990301
I
9990302
I
9990305
(Incorrect connection of
the hard disk drive might
cause these error codes
to appear.)
Your computer can't find the startup drive.
Do the following:
1. Turn off the computer.
2. Press and hold
F1
; then turn on the computer to start Easy-Setup.
Hold
F1
until the Easy-Setup menu appears.
3. Select the
Start up
icon.
If you are unable to set the startup sequence,
have the computer serviced.
4. Check the devices in the startup sequence box.
Is the default drive listed in
the startup sequence box?
Yes
Exit this window, and turn off the computer.
No
Select the
Reset
icon.
5. Is an operating system installed?
Yes
Go to step 7.
No
Install the operating system in your computer.
6. After you install the operating system, turn off the computer.
7. Turn on the computer.
If the same message appears, have the computer serviced.
I
99
xxxxx
(except the
above
I
999030x errors)
Have the computer serviced.
16
x
or 17
x
(undefined date or
configuration error)
Follow the instructions on the screen.
174
(device configuration
error)
Have the computer serviced.
184
(invalid password error)
The password entered is invalid.
Turn off the computer and wait at least 5 seconds; then turn it on again and
type the correct password.
190
(critically low-battery error)
The computer turned off, because the battery is low.
Connect the AC Adapter to the computer and charge the battery pack, or
replace the battery pack with a fully charged one.
138
IBM ThinkPad 380XD/385XD User's Guide