Lenovo ThinkPad 380ED User's Guide for TP 380XD, TP 385XD - Page 198
Client Support Line, Network and Server Support Line, Ordering Support Line Services
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Purchasing Additional Services Client Support Line Client support is available to provide assistance with the following: Installation and configuration of clients Identification of system problems related to the client in a network environment Assistance with client network interface cards and options You can purchase this service as a single incident. Network and Server Support Line Network and Server Support includes all the features of the Enhanced PC Support Line and is available for simple and complex networks made up of IBM workstations and servers using major network operating systems. This line also supports the many popular non-IBM adapters and network interface cards. This service includes technical support for the following: Installing and configuring client workstations and servers Identifying system problems and correcting problems on the client or the server Using IBM and non-IBM network operating systems Interpreting documentation You can purchase this service for a single incident or for multiple incidents. For more information about purchasing Network and Server Support, see "Ordering Support Line Services." Ordering Support Line Services Enhanced PC Support Line, Client Support Line, and the Network and Server Support Line services are available for products on the Supported Products list. 178 IBM ThinkPad 380XD/385XD User's Guide