Lenovo ThinkPad 380ED User's Guide for TP 380XD, TP 385XD - Page 19

Using the Recovery CD Windows 95 Only, A Universal Serial Bus USB Problem

Page 19 highlights

Infrared Communication Problems 150 A Universal Serial Bus (USB) Problem 151 PC Card Problems 151 A Printer Problem 155 External Monitor Problems 155 Port Replicator Problems 157 Other Option Problems 159 Software Problems 161 Other Problems 162 Testing Your Computer 163 Recovering Lost or Damaged Software 165 Using the Diskette Factory 165 Using the Recovery CD (Windows 95 Only 167 Chapter 6. Getting Service 169 Information on Your Computer 171 Option List 171 Identification Numbers 171 Problem Recording Sheet 172 HelpWare Customer Support and Service 173 Help by Telephone 173 ThinkPad EasyServ 174 Getting Help around the World 174 Fax Information 175 Electronic Support Services 175 Purchasing Additional Services 177 Enhanced PC Support Line 177 Client Support Line 178 Network and Server Support Line 178 Ordering Support Line Services 178 Warranty and Repair Services 179 Obtaining IBM Operating System Updates 180 Getting Update Diskettes 180 Ordering Publications 180 Appendix A. Features and Specifications 181 Features 181 Specifications 182 IBM Power Cords 184 Contents xv

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Infrared Communication Problems
...............
150
A Universal Serial Bus (USB) Problem
.............
151
PC Card Problems
........................
151
A Printer Problem
.........................
155
External Monitor Problems
....................
155
Port Replicator Problems
.....................
157
Other Option Problems
......................
159
Software Problems
. . . . . . . . . . . . . . . . . . . . . . . .
161
Other Problems
. . . . . . . . . . . . . . . . . . . . . . . . . .
162
Testing Your Computer
.......................
163
Recovering Lost or Damaged Software
..............
165
Using the Diskette Factory
....................
165
Using the Recovery CD (Windows 95 Only)
..........
167
Chapter 6. Getting Service
. . . . . . . . . . . . . . . . . . . .
169
Information on Your Computer
...................
171
Option List
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
171
Identification Numbers
. . . . . . . . . . . . . . . . . . . . . .
171
Problem Recording Sheet
....................
172
HelpWare
Customer Support and Service
...........
173
Help by Telephone
........................
173
ThinkPad EasyServ
. . . . . . . . . . . . . . . . . . . . . . . .
174
Getting Help around the World
.................
174
Fax Information
. . . . . . . . . . . . . . . . . . . . . . . . . .
175
Electronic Support Services
...................
175
Purchasing Additional Services
...................
177
Enhanced PC Support Line
...................
177
Client Support Line
........................
178
Network and Server Support Line
................
178
Ordering Support Line Services
.................
178
Warranty and Repair Services
..................
179
Obtaining IBM Operating System Updates
............
180
Getting Update Diskettes
.....................
180
Ordering Publications
. . . . . . . . . . . . . . . . . . . . . . .
180
Appendix A.
Features and Specifications
...........
181
Features
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
181
Specifications
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
182
IBM Power Cords
...........................
184
Contents
xv