Lenovo ThinkPad 380ED User's Guide for TP 380XD, TP 385XD - Page 197

Enhanced PC Support Line

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Purchasing Additional Services Purchasing Additional Services During and after the limited warranty period, you can purchase additional services, such as: Support for IBM and non-IBM hardware, operating systems, and application programs Network setup and configuration Upgraded or extended hardware repair services Custom installation The availability of the service and its name might vary by country. Enhanced PC Support Line Enhanced PC Support is available for desktop and mobile IBM computers that are not connected to a network. Technical support is provided for IBM computers and IBM or non-IBM options, operating systems, and application programs on the supported products list. This service includes technical support for the following: Installing and configuring your out-of-warranty IBM computer Installing and configuring non-IBM options in IBM computers Assistance with the preloaded operating system Using selected application software and games Tuning performance, such as memory management Installing device drivers remotely Setting up and using multimedia devices Identifying system problems Interpreting documentation You can purchase this service for a single incident or for multiple incidents. For more information about purchasing the Enhanced PC Support, see "Ordering Support Line Services" on page 178. Chapter 6. Getting Service 177

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Purchasing Additional Services
Purchasing Additional Services
During and after the limited warranty period, you can purchase
additional services, such as:
Support for IBM and non-IBM hardware, operating
systems, and application programs
Network setup and configuration
Upgraded or extended hardware repair services
Custom installation
The availability of the service and its name might vary by
country.
Enhanced PC Support Line
Enhanced PC Support is available for desktop and mobile IBM
computers that are not connected to a network.
Technical
support is provided for IBM computers and IBM or non-IBM
options, operating systems, and application programs on the
supported products list.
This service includes technical support for the following:
Installing and configuring your out-of-warranty IBM
computer
Installing and configuring non-IBM options in IBM
computers
Assistance with the preloaded operating system
Using selected application software and games
Tuning performance, such as memory management
Installing device drivers remotely
Setting up and using multimedia devices
Identifying system problems
Interpreting documentation
You can purchase this service for a single incident or for
multiple incidents.
For more information about purchasing the
Enhanced PC Support, see “Ordering Support Line Services”
on page
178.
Chapter 6.
Getting Service
177