Samsung T27B750ND User Manual Ver.1.0 (English) - Page 138

English - 138, Mode Not Supported, Picture Test, Support, Self Diagnosis, Picture, Picture Mode, Color

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Other Information Issues PC Connection A Mode Not Supported message appears. "PC" is always shown on the source list, even if a PC is not connected. The video is OK but there is no audio. Picture Solutions and Explanations Set your PC's output resolution so it matches a resolution supported by the product. This is normal. "PC" is always shown in the source list, regardless of whether a PC is connected. If you are using an HDMI connection, check the audio output setting on your PC. First, perform the Picture Test and to see if your product is properly displaying the test image (go to Menu → Support → Self Diagnosis → Picture Test). The product image does not look as good as it did in the store. If the test image is properly displayed, the poor picture may be caused by the source or signal. Store displays are all tuned to digital, HD (high definition) channels. If you have an analog cable/set top box, upgrade to a digital set top box. Use HDMI or Component cables to deliver HD (high definition) picture quality. ✎✎Many HD channels are up scaled from SD (Standard Definition) contents. Look for a channel that is broadcasting true HD content. ŒŒ Cable/Satellite subscribers: Try HD channels from the channel line up. ŒŒ Air/Cable Antenna connection: Try HD channels after performing an Auto Program. Adjust the Cable/Sat box video output resolution to 1080i or 720p. The picture is distorted: macro The compression of video contents may cause picture distortion especially in fast block error, small block, dots, moving pictures such as sports and action movies. pixelization A weak or bad quality signal can cause picture distortion. This is not a product issue. Color is wrong or missing. The color is poor or the picture is not bright enough. Mobile phones used close to the product (within 3.3 ft) may cause noise in the picture on analog and digital channels. If you're using a Component connection, make sure the component cables are connected to the correct jacks. Incorrect or loose connections may cause color problems or a blank screen. Adjust the Picture options in the product menu (go to Picture Mode / Color / Brightness / Sharpness) Adjust the Energy Saving option in the product menu (go to Menu → System → Eco Solution → Energy Saving) Try resetting the picture to view the default picture settings (go to Menu → Picture → Reset Picture). English - 138

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Issues
Solutions and Explanations
PC Connection
A
Mode Not Supported
message appears.
Set your PC’s output resolution so it matches a resolution supported by the product.
“PC” is always shown on the
source list, even if a PC is not
connected.
This is normal. “PC” is always shown in the source list, regardless of whether a PC is
connected.
The video is OK but there is
no audio.
If you are using an HDMI connection, check the audio output setting on your PC.
Picture
First, perform the
Picture Test
and to see if your product is properly displaying the test
image (go to
Menu
→
Support
→
Self Diagnosis
→
Picture Test
).
If the test image is properly displayed, the poor picture may be caused by the source
or signal.
The product image does not
look as good as it did in the
store.
Store displays are all tuned to digital, HD (high definition) channels.
If you have an analog cable/set top box, upgrade to a digital set top box. Use HDMI or
Component cables to deliver HD (high definition) picture quality.
✎
Many HD channels are up scaled from SD (Standard Definition) contents. Look
for a channel that is broadcasting true HD content.
±
Cable/Satellite subscribers: Try HD channels from the channel line up.
±
Air/Cable Antenna connection: Try HD channels after performing an Auto
Program.
Adjust the Cable/Sat box video output resolution to 1080i or 720p.
The picture is distorted: macro
block error, small block, dots,
pixelization
The compression of video contents may cause picture distortion especially in fast
moving pictures such as sports and action movies.
A weak or bad quality signal can cause picture distortion. This is not a product issue.
Mobile phones used close to the product (within 3.3 ft) may cause noise in the picture
on analog and digital channels.
Color is wrong or missing.
If you’re using a Component connection, make sure the component cables are
connected to the correct jacks. Incorrect or loose connections may cause color
problems or a blank screen.
The color is poor or the
picture is not bright enough.
Adjust the
Picture
options in the product menu (go to
Picture Mode
/
Color
/
Brightness
/
Sharpness
)
Adjust the
Energy Saving
option in the product menu (go to
Menu
→
System
→
Eco
Solution
→
Energy Saving
)
Try resetting the picture to view the default picture settings (go to
Menu
→
Picture
→
Reset Picture
).
English - 138
Other Information