Dell Latitude CPi User Guide - Page 144

Getting Help, Running the Dell Diagnostics, Using the System Setup Program, Running

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protected completed. Drive not ready No diskette is in the diskette drive, or no hard-disk drive is in the drive bay. The operation requires a diskette in the drive or a hard-disk drive in the bay before it can continue. Put a diskette in the drive, or push the diskette all the way into the drive until the eject button pops out. Or, install a hard-disk drive in the drive bay. Error reading The computer cannot identify the PCMCIA card PC Card. Reseat the card or try another PC Card that you know works. Extended memory size has changed The amount of memory recorded in Reboot the computer. If the error appears on the display again, call Dell NVRAM does not match the for technical assistance. (See Getting Help for instructions.) memory installed in the computer. Gate A20 failure An installed memory module may be loose. General failure The operating system is unable to This message is usually followed by specific information-for example, carry out the command. Printer out of paper. Respond by taking the appropriate action. Hard-disk drive configuration error The computer cannot identify the drive type. Turn off the computer, remove the drive, and boot the computer from a bootable diskette. Then turn off the computer, reinstall the drive, and reboot the computer. Run the Hard-Disk Drive test group in the Dell Diagnostics. (For instructions, see Running the Dell Diagnostics.) Hard-disk drive controller failure 0 The hard-disk drive does not respond to commands from the computer. Turn off the computer, remove the drive, and boot the computer from a bootable diskette. Then turn off the computer again, reinstall the drive, and reboot the computer. If the problem persists, try another drive. Then run the Hard-Disk Drive test group in the Dell Diagnostics. (For instructions, see Running the Dell Diagnostics.) Hard-disk drive controller failure 1 The CD-ROM drive does not respond to commands from the computer. Hard-disk The hard-disk drive does not drive failure respond to commands from the computer. Turn off the computer, remove the drive, and boot the computer from a bootable diskette. Then turn off the computer again, reinstall the drive, and reboot the computer. If the problem persists, try another drive. Then run the Hard-Disk Drive test group in the Dell Diagnostics. (For instructions, see Running the Dell Diagnostics.) Hard-disk drive read failure The hard-disk drive may be faulty. Invalid configuration informationplease run System Setup Program The system configuration information does not match the hardware configuration. This message is most likely to occur after a memory module is installed. Correct the appropriate options in the System Setup program. (For instructions, see Using the System Setup Program.) Keyboard clock line failure A cable or connector may be loose, Run the Keyboard Controller Test in the Dell Diagnostics. (For or the keyboard may be faulty. instructions, see Running the Dell Diagnostics.) Keyboard controller failure A cable or connector may be loose, or the keyboard may be faulty. Reboot the computer, and avoid touching the keyboard or the mouse during the boot routine. If the problem persists, run the Keyboard Controller Test in the Dell Diagnostics. (For instructions, see Running the Dell Diagnostics.) Keyboard data A cable or connector may be loose, Run the Keyboard Controller Test in the Dell Diagnostics. (For line failure or the keyboard may be faulty. instructions, see Running the Dell Diagnostics.)

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protected
completed.
Drive not
ready
No diskette is in the diskette drive,
or no hard-disk drive is in the drive
bay. The operation requires a
diskette in the drive or a hard-disk
drive in the bay before it can
continue.
Put a diskette in the drive, or push the diskette all the way into the drive
until the eject button pops out. Or, install a hard-disk drive in the drive
bay.
Error reading
PCMCIA card
The computer cannot identify the
PC Card.
Reseat the card or try another PC Card that you know works.
Extended
memory size
has changed
The amount of memory recorded in
NVRAM does not match the
memory installed in the computer.
Reboot the computer. If the error appears on the display again, call Dell
for technical assistance. (See
Getting Help
for instructions.)
Gate A20
failure
An installed memory module may
be loose.
General
failure
The operating system is unable to
carry out the command.
This message is usually followed by specific information—for example,
Printer out of paper
.
Respond by taking the appropriate action.
Hard-disk
drive
configuration
error
The computer cannot identify the
drive type.
Turn off the computer, remove the drive, and boot the computer from a
bootable diskette. Then turn off the computer, reinstall the drive, and
reboot the computer. Run the Hard-Disk Drive test group in the Dell
Diagnostics. (For instructions, see
Running the Dell Diagnostics
.)
Hard-disk
drive
controller
failure 0
The hard-disk drive does not
respond to commands from the
computer.
Turn off the computer, remove the drive, and boot the computer from a
bootable diskette. Then turn off the computer again, reinstall the drive,
and reboot the computer. If the problem persists, try another drive.
Then run the Hard-Disk Drive test group in the Dell Diagnostics. (For
instructions, see
Running the Dell Diagnostics
.)
Hard-disk
drive
controller
failure 1
The CD-ROM drive does not
respond to commands from the
computer.
Hard-disk
drive failure
The hard-disk drive does not
respond to commands from the
computer.
Turn off the computer, remove the drive, and boot the computer from a
bootable diskette. Then turn off the computer again, reinstall the drive,
and reboot the computer. If the problem persists, try another drive.
Then run the Hard-Disk Drive test group in the Dell Diagnostics. (For
instructions, see
Running the Dell Diagnostics
.)
Hard-disk
drive read
failure
The hard-disk drive may be faulty.
Invalid
configuration
information-
please run
System Setup
Program
The system configuration
information does not match the
hardware configuration. This
message is most likely to occur
after a memory module is installed.
Correct the appropriate options in the System Setup program. (For
instructions, see
Using the System Setup Program
.)
Keyboard
clock line
failure
A cable or connector may be loose,
or the keyboard may be faulty.
Run the Keyboard Controller Test in the Dell Diagnostics. (For
instructions, see
Running the Dell Diagnostics
.)
Keyboard
controller
failure
A cable or connector may be loose,
or the keyboard may be faulty.
Reboot the computer, and avoid touching the keyboard or the mouse
during the boot routine. If the problem persists, run the Keyboard
Controller Test in the Dell Diagnostics. (For instructions, see
Running
the Dell Diagnostics
.)
Keyboard data
line failure
A cable or connector may be loose,
or the keyboard may be faulty.
Run the Keyboard Controller Test in the Dell Diagnostics. (For
instructions, see
Running the Dell Diagnostics
.)