Samsung CLX-8380ND User Manual (user Manual) (ver.5.00) (English) - Page 109

Paper Jam in MP

Page 109 highlights

Message Motor does not operate: [zzz]. Please turn off then on Original paper does not feed in scanner Original paper is too long for scanner. Check size Original paper jam in front of scanner Original paper jam in front of scanner duplex path Original paper jam inside of scanner Original paper jam while reversing paper in scanner Paper jam at exit of finisher Paper Jam at the bottom of duplex path Meaning There is a problem in the control of motor unit. The lead edge of the document failed to actuate the scan sensor within the correct time after actuating the registration sensor. Oversized document or double-feeding of originals. The originals are jammed in DADF. Paper has jammed during duplex printing in the DADF. The lead edge of the document failed to actuate the gate sensor within the correct time after actuating the scan sensor. When the machine is on, jammed paper is detected in the DADF. The lead edge of the document failed to actuate the duplex sensor within the correct time when the document was fed the wrong way. Paper jammed in the stacker exit part. Paper has jammed during duplex printing. Suggested solutions Turn the machine off and turn it on again. If the problem persists, please call for service. Open the DADF cover and remove jammed original. (Page 12.1) Open the DADF cover and remove the jammed original. (Page 12.1) Check the document size whether it is supported. (Page 15.1) Open the DADF cover and remove the jammed original. (Page 12.1) Clear the jam. (Page 12.2) Open the DADF cover and remove the jammed original. (Page 12.1) Lift up the document input traz and remove the jammed original. (Page 12.1) Pull jammed paper from the stacker exit. Clear the jam. (Page 12.9) Message Paper Jam at the top of duplex path Paper Jam in exit area Paper jam in front of finisher Paper Jam in MP tray Paper Jam in tray 1 Paper Jam in tray 2 Paper Jam in tray 2(HCF) Paper Jam in tray 3 Paper jam inside finisher Paper jam inside finisher's duplex Paper Jam inside of duplex path Paper Jam inside of machine Scanner locking switch is locked or another problem occurred Meaning Paper has jammed during duplex printing. Paper has jammed in the fuser area. Paper jammed in the stacker. Paper misfed from multi-purpose tray Paper has jammed in the feeding area of the tray. Paper has jammed in the feeding area of the tray. Paper has jammed in the feeding area of the tray. Paper has jammed in the feeding area of the tray. Paper jammed in the stacker. Paper jammed in the stacker. Paper has jammed during duplex printing. Paper has jammed in the registration area. The CCD (Charged Couple Device) lock has been locked. The CCD does not detect its home location or move. Suggested solutions Clear the jam. (Page 12.9) Clear the jam. (Page 12.9) Open the stacker door and remove jammed paper by lowering guide 1a or 1b. Clear the jam. (Page 12.7) Clear the jam. (Page 12.3 and page 12.5) Clear the jam. (Page 12.3 and page 12.5) Clear the jam. (Page 12.3 and page 12.5) Clear the jam. (Page 12.3 and page 12.5) Open the stacker door and remove jammed paper by lowering guide 1a or 1b. Open the stacker door and remove jammed paper by lowering guide 1a or 1b. Clear the jam. (Page 12.9) Clear the jam. (Page 12.8) Unlock the CCD lock. (Page 1.3) Or turn off the machine and on again. Try again. If the problem persists, call for service. 12.13

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12
.13
<
Troubleshooting>
Motor does not
operate: [zzz].
Please turn off
then on
There is a problem
in the control of
motor unit.
Turn the machine off
and turn it on again. If
the problem persists,
please call for
service.
Original paper
does not feed in
scanner
The lead edge of the
document failed to
actuate the scan
sensor within the
correct time after
actuating the
registration sensor.
Open the DADF cover
and remove jammed
original. (Page 12.1)
Original paper is
too long for
scanner. Check
size
Oversized document
or double-feeding of
originals.
Open the DADF cover
and remove the
jammed original.
(Page 12.1)
Check the document
size whether it is
supported.
(Page 15.1)
Original paper jam
in front of scanner
The originals are
jammed in DADF.
Open the DADF cover
and remove the
jammed original.
(Page 12.1)
Original paper jam
in front of scanner
duplex path
Paper has jammed
during duplex
printing in the DADF.
Clear the jam.
(Page 12.2)
Original paper jam
inside of scanner
The lead edge of the
document failed to
actuate the gate
sensor within the
correct time after
actuating the scan
sensor.
When the machine
is on, jammed paper
is detected in the
DADF.
Open the DADF cover
and remove the
jammed original.
(Page 12.1)
Original paper jam
while reversing
paper in scanner
The lead edge of the
document failed to
actuate the duplex
sensor within the
correct time when
the document was
fed the wrong way.
Lift up the document
input traz and remove
the jammed original.
(Page 12.1)
Paper jam at exit
of finisher
Paper jammed in the
stacker exit part.
Pull jammed paper
from the stacker exit.
Paper Jam at the
bottom of duplex
path
Paper has jammed
during duplex
printing.
Clear the jam.
(Page 12.9)
Message
Meaning
Suggested solutions
Paper Jam at the
top of duplex path
Paper has jammed
during duplex
printing.
Clear the jam.
(Page 12.9)
Paper Jam in exit
area
Paper has jammed
in the fuser area.
Clear the jam.
(Page 12.9)
Paper jam in front
of finisher
Paper jammed in the
stacker.
Open the stacker
door and remove
jammed paper by
lowering guide 1a or
1b.
Paper Jam in MP
tray
Paper misfed from
multi-purpose tray
Clear the jam.
(Page 12.7)
Paper Jam in tray 1
Paper has jammed
in the feeding area
of the tray.
Clear the jam.
(Page 12.3 and
page 12.5)
Paper Jam in tray 2
Paper has jammed
in the feeding area
of the tray.
Clear the jam.
(Page 12.3 and
page 12.5)
Paper Jam in tray
2(HCF)
Paper has jammed
in the feeding area
of the tray.
Clear the jam.
(Page 12.3 and
page 12.5)
Paper Jam in tray 3
Paper has jammed
in the feeding area
of the tray.
Clear the jam.
(Page 12.3 and
page 12.5)
Paper jam inside
finisher
Paper jammed in the
stacker.
Open the stacker
door and remove
jammed paper by
lowering guide 1a or
1b.
Paper jam inside
finisher’s duplex
Paper jammed in the
stacker.
Open the stacker
door and remove
jammed paper by
lowering guide 1a or
1b.
Paper Jam inside
of duplex path
Paper has jammed
during duplex
printing.
Clear the jam.
(Page 12.9)
Paper Jam inside
of machine
Paper has jammed
in the registration
area.
Clear the jam.
(Page 12.8)
Scanner locking
switch is locked or
another problem
occurred
The CCD (Charged
Couple Device) lock
has been locked.
The CCD does not
detect its home
location or move.
Unlock the CCD lock.
(Page 1.3) Or turn off
the machine and on
again. Try again. If
the problem persists,
call for service.
Message
Meaning
Suggested solutions