Samsung CLX-8380ND User Manual (user Manual) (ver.5.00) (English) - Page 116
Copying problems, Condition, Suggested solutions, Light, SmarThru, Configuration
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Copying problems Condition Suggested solutions Copies are too light Use Light and Dark arrows to darken or or too dark. lighten the backgrounds of copies. Smears, lines, marks, or spots appears on copies. • If the defects are on the original, press Light and Dark arrows to lighten the background of your copies. • If there are no defects on the original, clean the scan unit. (Page 11.2) Copy image is skewed. • Ensure that the original is face down on the scanner glass or face up in the DADF. • Check that the copy paper is loaded correctly. Blank copies print out. Image rubs off the copy easily. Ensure that the original is face down on the scanner glass or face up in the DADF. • Replace the paper in the tray with paper from a new package. • In high humidity areas, do not leave paper in the machine for extended periods of time. Frequent copy paper jams occur. • Fan the stack of paper, then turn it over in the tray. Replace the paper in the tray with a fresh supply. Check/adjust the paper guides, if necessary. • Ensure that the paper is the proper paper weight. 75 g/m2 (20 lb bond) paper is recommended. • Check for copy paper or pieces of copy paper remaining in the machine after a paper jam has been cleared. Toner cartridge produces fewer copies than expected before running out of toner. • Your originals may contain pictures, solids, or heavy lines. For example, your originals may be forms, newsletters, books, or other documents that use more toner. • The machine may be turned on and off frequently. • The scanner lid may be left open while copies are being made. Scanning problems Condition Suggested solutions The scanner does not work. • Make sure that you place the original to be scanned face down on the scanner glass, or face up in the DADF. • There may not be enough available memory to hold the document you want to scan. Try the Prescan function to see if that works. Try lowering the scan resolution rate. • Check that the printer cable is connected properly. • Make sure that the printer cable is not defective. Switch the cable with a known good cable. If necessary, replace the cable. • Check that the scanner is configured correctly. Check scan setting in the SmarThru Configuration or the application you want to use to make certain that the scanner job is being sent to the correct port. The unit scans very slowly. • Check if the machine is printing received data. If so, scan the document after the received data has been printed. • Graphics are scanned more slowly than text. • Communication speed slows in scan mode because of the large amount of memory required to analyze and reproduce the scanned image. Set your computer to the ECP printer mode through BIOS setting. It will help to increase the speed. For details about how to set BIOS, refer to your computer user's guide. 12.20