Samsung CLX-8380ND User Manual (user Manual) (ver.5.00) (English) - Page 115

Printer Settings Utility, Solid Color or

Page 115 highlights

Condition Page skew Suggested solutions • Ensure that the paper is loaded properly. • Check the paper type and quality. (Page 4.3) • Ensure that the paper or other material is loaded correctly and the guides are not too tight or too loose against the paper stack. Curl or wave • Ensure that the paper is loaded properly. • Check the paper type and quality. Both high temperature and humidity can cause paper curl. (Page 4.3) • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. Wrinkles or creases • Ensure that the paper is loaded properly. • Check the paper type and quality. (Page 4.3) • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. Back of printouts are dirty Check for leaking toner. Clean the inside of the machine. Contact a service representative. Solid Color or Black pages • The imaging unit may not be installed properly. Remove the cartridge and reinsert it. • The imaging unit may be defective and need replacing. Remove the imaging unit and install a new one. (Page 11.4) • The machine may require repair. Contact a service representative. Condition Loose toner Character Voids Horizontal stripes Curl Suggested solutions • Clean the inside of the machine. Contact a service representative. • Check the paper type and quality. (Page 4.3) • Remove the imaging unit and then, install a new one. (Page 11.4) • If the problem persists, the machine may require repair. Contact a service representative. Character voids are white areas within parts of characters that should be solid black: • If you are using transparencies, try another type of transparency. Because of the composition of transparencies, some character voids are normal. • You may be printing on the wrong surface of the paper. Remove the paper and turn it around. • The paper may not meet paper specifications. (Page 4.3) If horizontally aligned black streaks or smears appear: • The imaging unit may be installed improperly. Remove the cartridge and reinsert it. • The imaging unit may be defective. Remove the toner cartridge and install a new one. (Page 11.4) • If the problem persists, the machine may require repair. Contact a service representative. If the printed paper is curled or paper does not feed into the machine: • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. An unknown image repetitively appears on the next few sheets or loose toner, light print, or contamination occurs. Your machine is probably being used at an altitude of 1,000 m (3,281ft) or above. The high altitude may affect the print quality from loose toner or light imaging. You can set this option through Printer Settings Utility or the Printer Tab in printer driver's properties. See page 3.5. 12.19

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12
.19
<
Troubleshooting>
Page skew
Ensure that the paper is loaded properly.
Check the paper type and quality.
(Page 4.3)
Ensure that the paper or other material is
loaded correctly and the guides are not too
tight or too loose against the paper stack.
Curl or wave
Ensure that the paper is loaded properly.
Check the paper type and quality. Both high
temperature and humidity can cause paper
curl. (Page 4.3)
Turn the stack of paper over in the tray. Also
try rotating the paper 180° in the tray.
Wrinkles or creases
Ensure that the paper is loaded properly.
Check the paper type and quality.
(Page 4.3)
Turn the stack of paper over in the tray. Also
try rotating the paper 180° in the tray.
Back of printouts
are dirty
Check for leaking toner. Clean the inside of
the machine. Contact a service
representative.
Solid Color or
Black pages
The imaging unit may not be installed
properly. Remove the cartridge and reinsert
it.
The imaging unit may be defective and need
replacing. Remove the imaging unit and
install a new one. (Page 11.4)
The machine may require repair. Contact a
service representative.
Condition
Suggested solutions
Loose toner
Clean the inside of the machine. Contact a
service representative.
Check the paper type and quality.
(Page 4.3)
Remove the imaging unit and then, install a
new one. (Page 11.4)
If the problem persists, the machine may
require repair. Contact a service
representative.
Character Voids
Character voids are white areas within parts of
characters that should be solid black:
If you are using transparencies, try another
type of transparency. Because of the
composition of transparencies, some
character voids are normal.
You may be printing on the wrong surface of
the paper. Remove the paper and turn it
around.
The paper may not meet paper
specifications. (Page 4.3)
Horizontal stripes
If horizontally aligned black streaks or smears
appear:
The imaging unit may be installed
improperly. Remove the cartridge and
reinsert it.
The imaging unit may be defective. Remove
the toner cartridge and install a new one.
(Page 11.4)
If the problem persists, the machine may
require repair. Contact a service
representative.
Curl
If the printed paper is curled or paper does not
feed into the machine:
Turn the stack of paper over in the tray. Also
try rotating the paper 180° in the tray.
An unknown image
repetitively appears
on the next few
sheets or loose
toner, light print, or
contamination
occurs.
Your machine is probably being used at an
altitude of 1,000 m (3,281ft) or above. The
high altitude may affect the print quality from
loose toner or light imaging. You can set this
option through
Printer Settings Utility
or the
Printer
Tab in printer driver’s properties. See
page 3.5.
Condition
Suggested solutions