HP Color LaserJet CM2320 Service Manual - Page 248
Fax send error codes continued, Table 7-2
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Table 7-2 Fax send error codes (continued) Error code Description Solution 320 The receiving product is set up to initiate poll Do one of the following: reception with a sending product, but it has detected that the sending product is not configured ● Confirm that the receiver really wants to to do this. Poll transmission from a sending product attempt a poll reception. If not, reconfigure the is typically configured on a session-by-session receiving product for a normal fax basis. transmission ● Configure the sending product for poll transmission. The sender must load a document to transmit and then configure the product for polling. 321 There was a communication error with the receiving Reattempt the fax transmission at a different time fax product due to poor telephone line conditions. when telephone line conditions have improved. 322-324 Telephone line conditions were too poor to send a 1. fax. Reattempt the fax transmission at a different time when telephone line conditions have improved. 2. If the session fails after transmitting several pages of a large document, retransmit the document as several smaller documents. 325-328 (ECM error) Telephone line conditions were very poor. 1. Reattempt the fax transmission at a different time when telephone line conditions have improved. 2. If the error persists, disable ECM. Errors may still occur, and may result in a degraded image quality on the received page. However, the ability to transmit the entire document will be improved. 329-331 The sending product has reported that one or more 1. pages have been received (non-ECM mode) with excessive errors. This error does not result in the session being terminated immediately. Subsequent page transmission can still occur and later pages 2. may be received without error. Reattempt the fax transmission at a different time when telephone line conditions have improved. If the error persists, select a lower speed for the initial transmission speed. 332-337 There is a defect in the sending fax product. Send from another product. 338-342 (ECM error) 343 344-348 349-353 (ECM error) 354 and 355 One of the following has occurred: 1. ● The sending product has failed to respond to a fax command from the receiving product due to the connection being interrupted. 2. ● The sender has pressed the Cancel button while the reception was in progress. Reattempt the fax transmission at a different time when telephone line conditions have improved. fax session was using error correction, disable ECM. ● In rare conditions, incompatibility between the two products may cause the sending product to abandon the call. 236 Chapter 7 Problem solve ENWW