HP Color LaserJet CM2320 Service Manual - Page 289
Event-log messages, Print the event log, Service Reports, Error Report
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Event-log messages Print the event log 1. Open the secondary service menu. See Open the secondary service menu on page 311. 2. Use the arrow buttons to select Service Reports, and then press OK. 3. Use the arrow buttons to select Error Report, and then press OK. NOTE: You can use HP ToolboxFX to view the event log from a computer. See Event log on page 53. Event log messages The following table contains all event log codes for this product. Many event log codes correspond to a control-panel error message. For information about solving control-panel error messages, see Controlpanel messages on page 257. For information about solving errors that display only in the event log, see Event-log-only messages on page 279. Table 7-13 Event-log messages Event code Description 13.0000 Paper jam 20.0000 Memory out 21.0000 Page misfeed or mispick 41.2000 Beam detect malfunction 41.3000 Unexpected size 50.1000 Low fuser temperature error 50.2000 Slow fuser error 50.3000 High fuser temperature error 50.4000 Fuser drive circuit error 50.7000 Fuser open error 50.8000 Low sub-thermistor fuser error 50.9000 High sub-thermistor fuser error 51.2000 Black scanner laser error (inline devices only) 51.2100 Cyan scanner laser error (inline devices only) 51.2200 Magenta scanner laser error (inline devices only) 51.2300 Yellow scanner laser error (inline devices only) 54.0100 Environmental sensor error 54.0600 Density sensor error 54.1100 Black density out of range 54.1101 Cyan density out of range 54.1102 Magenta density out of range ENWW Event-log messages 277