HP Color LaserJet CM2320 Service Manual - Page 251

Table 7-2 Fax send error codes (continued) Error code Description Solution 395 An unexpected T.30 frame has been received 1. Reattempt the fax reception. If transmission between pages during a multipage V.34 reception. errors are not encountered because line This is almost certainly a compatibility problem with conditions have improved, then this error will the sending product and may be due to an error with probably be avoided. the implementation of the sending product. 2. Disable V.34 on the receiving product and attempt the transmission using the V.17 mode. 396-409 An error occurred during a V.34 transmission when the receiving product was unable to correctly handshake with the sending product and was consequently unable to transmit a T30 frame. This occurs when the line was disconnected or if line conditions degrade during the session. Reattempt the fax transmission at a different time when telephone line conditions have improved. 410-419 An error occurred during a V.34 reception when the receiving product was unable to correctly handshake with the sending product and was consequently unable to transmit a T30 frame. This occurs when the line is disconnected or if line conditions degrade during the session. 420 V.34 negotiations have failed from the originating product during phase four, which occurs after V.8 and before the first T.30 frames are exchanged. Compatibility problems have been observed in this area when sending to non-HP units. 421 V.34 negotiations have failed from the originating product during phase three, which occurs after V.8, before phase four, and before the first T.30 frames are exchanged. Compatibility problems have been observed in this area when sending to non-HP units. 422 V.34 negotiations have failed from the answering product during phase four, which occurs after V.8 and before the first T.30 frames are exchanged. 423 V.34 negotiations have failed from the answering product during phase three, which occurs after V.8, before phase4, and before the first T.30 frames are exchanged. 430 The transmitting product is unable to send continuous ones at the end of the control channel prior to starting the primary channel. This is a V.34 error. This error may be associated with line conditions although it is more likely to be due to internal problems with the modem. 431 The transmitting product has not received a N/A response after aborting a transmission. Depending upon when the session is aborted, some sending products may not respond. It should be noted that the receiving unit always attempts to abort the session in a way that allows the sending product to respond to the final PPS_EOP. 440-444 An error occurred during a V.34 transmission after one or more partial pages (image data) were transmitted using the primary channel. The transmitting product was unable to restart the Reattempt the fax reception at a different time when telephone line conditions have improved. ENWW Troubleshooting tools 239