HP Color LaserJet CM2320 Service Manual - Page 249
Table 7-2, Error code, Description, Solution
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Table 7-2 Fax send error codes (continued) Error code Description Solution 356-361 362-366 (ECM error) One of the following has occurred: ● The sender has pressed the Cancel button, causing the session to be aborted. 1. Configure the sending product for document reception by clearing any paper jams, loading sufficient paper, and clearing any other system errors. ● The sending product has encountered a 2. Configure the receiving fax product to use system problem such as no paper or a paper different configurations, toggle the ECM state, jam, which has inhibited it from receiving any or select a slower reception speed. more pages, and which has caused it to terminate the session prematurely. ● A feature incompatibility has been encountered by the sending product, causing it to terminate the session. 367-372 The sending product appears to be "stuck on". N/A 373-377 (ECM error) 378 and 379 380 The sending product has failed to issue a valid Send from another product. response to a CTC frame. This occurs during ECM transmission after multiple retransmissions of erred data. 381 One of the following has occurred: 1. Reattempt the fax transmission at a different ● The sending product has failed to respond to time when telephone line conditions have improved. a fax command from the receiving product due to the connection being interrupted. 2. If the error persists, disable ECM. ● The sender has pressed the Cancel button while the reception was in progress. 382 The sending fax product has been "holding off" the 1. Resend the document as two or more receiving fax product from continuing the ongoing separate fax transmissions. Wait several transmission due to a temporary low memory minutes between the end of one transmission condition at the sending product. If this "hold-off" and the start of the next transmission. period exceeds a product's specific timeout value, the session will terminate. 2. If the error persists, disable ECM. 383 One of the following has occurred: 1. Reattempt the fax transmission at a different ● The sending product has failed to respond to time when telephone line conditions have improved. a fax command from the receiving product due to the connection being interrupted 2. If the error persists, disable ECM. ● The sender has pressed the Cancel button while the reception was in progress. 384 The receiving product has attempted a black JPEG Reattempt the fax transmission using a different transmission to a product that does not support this mode. mode. ENWW Troubleshooting tools 237