HP Color LaserJet CM2320 Service Manual - Page 86
Clean the paper path from HP ToolboxFX, Clean the paper path from the product control panel
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Clean the paper path from HP ToolboxFX Use HP ToolboxFX to clean the paper path. This is the recommended cleaning method. If you do not have access to HP ToolboxFX, use the process from the control panel. 1. Make sure that the product is turned on and in the Ready state, and that media is loaded in Tray 1 or Tray 2. 2. Open HP ToolboxFX, click the product, and then click the System Settings tab. 3. Click the Service tab, and then click Start. A page feeds through the product slowly. Discard the page when the process is completed. Clean the paper path from the product control panel If you do not have access to HP ToolboxFX, you can print and use a cleaning page from the product control panel. 1. Press Setup . 2. Use the arrow buttons to highlight the Service menu, and then press OK. 3. Use the arrow buttons to highlight Cleaning mode, and then press OK. 4. Load plain letter or A4 paper when you are prompted. 5. Press OK again to confirm and begin the cleaning process. A page feeds through the product slowly. Discard the page when the process is completed. Clean the automatic document feeder (ADF) pickup roller assembly If the ADF has trouble feeding documents, clean the ADF pickup roller assembly. 1. Turn off the product and unplug the power cord. 74 Chapter 4 Manage and maintain the product ENWW