HP Color LaserJet CM2320 Service Manual - Page 275
Control panel message, Event log error message, Description, Recommended action, XX Error
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Table 7-12 Control-panel messages (continued) Control panel message Event log error message 57.XX Error, Turn off then on 57.0100 57.0200 59.3 Error Turn off then on 59.3000 59.4 Error Turn off then on 59.4000 Description Recommended action If the error persists, verify that the tray flag moves correctly. If the error persists, replace the DC controller. The product has experienced a problem with an internal fan. The value for XX indicates the following issues. ● XX=01: Fan 1 (engine fan) error ● XX=02: Fan 2 (duplex fan) error 1. Turn off the power by using the power switch, and then wait at least 30 seconds. 2. Turn on the power and wait for the product to initialize. If the error persists, verify that the fan rotates freely. If the error persists, replace the fan. If the error persists, replace the DC controller. If the error persists, replace the low-voltage power supply. The product has experienced a fuser motor startup error. 1. Turn off the power by using the power switch, and then wait at least 30 seconds. 2. Turn on the power and wait for the product to initialize. If the error persists, verify that the DC controller connectors are firmly connected. If the error persists, replace the fuser motor. If the error persists, replace the fuser. If the error persists, replace the sub-controller board. If the error persists, replace the DC controller. If the error persists, replace the low-voltage power assembly. The product has experienced a fuser motor error. 1. Turn off the power by using the power switch, and then wait at least 30 seconds. 2. Turn on the power and wait for the product to initialize. If the error persists, verify that the DC controller connectors are firmly connected. If the error persists, replace the fuser motor. ENWW Control-panel messages 263