HP Color LaserJet CM2320 Service Manual - Page 291

Event-log-only messages, are recorded in the event log.

Page 291 highlights

Table 7-13 Event-log messages (continued) Event code Description 59.8000 Black developer motor rotation error 59.8300 Yellow developer motor rotation error 59.9000 ITB motor start error Event-log-only messages The following product events do not produce a message that appears on the control panel. Instead, they are recorded in the event log. NOTE: The following solutions are suggested for very persistent error-log entries. Table 7-14 Event-log-only messages Event code Description Solution 20.0000 Memory out 1. Turn off the power by using the power switch, and then wait at least 30 seconds. 2. Turn on the power and wait for the product to initialize. If the error persists, break the job into smaller jobs that contain fewer pages. If the error persists, update the firmware. 54.0100 NOTE: For memory-card models, adding memory to the DIMM slot might help solve this problem. Environmental sensor error Verify that the DC controller connectors are firmly connected. 54.0600 54.1100 54.1101 54.1102 54.1103 54.1200 54.1201 54.1202 54.1203 If the error persists, replace the temperature/humidity sensor. If the error persists, replace the DC controller. Density sensor error Black density out of range Cyan density out of range Magenta density out of range Yellow density out of range Verify that the cables between the DC controller and the ITB are firmly connected. If the error persists, replace the color misregistration sensor. If the error persists, replace the ITB. If the error persists, replace the DC controller. Black density measurement abnormality Cyan density measurement abnormality Magenta density measurement abnormality Yellow density measurement abnormality ENWW Event-log messages 279

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Event code
Description
59.8000
Black developer motor rotation error
59.8300
Yellow developer motor rotation error
59.9000
ITB motor start error
Event-log-only messages
The following product events do not produce a message that appears on the control panel. Instead, they
are recorded in the event log.
NOTE:
The following solutions are suggested for very persistent error-log entries.
Table 7-14
Event-log-only messages
Event code
Description
Solution
20.0000
Memory out
1.
Turn off the power by using the power switch, and then wait at least 30
seconds.
2.
Turn on the power and wait for the product to initialize.
If the error persists, break the job into smaller jobs that contain fewer pages.
If the error persists, update the firmware.
NOTE:
For memory-card models, adding memory to the DIMM slot might
help solve this problem.
54.0100
Environmental sensor error
Verify that the DC controller connectors are firmly connected.
If the error persists, replace the temperature/humidity sensor.
If the error persists, replace the DC controller.
54.0600
Density sensor error
Verify that the cables between the DC controller and the ITB are firmly
connected.
If the error persists, replace the color misregistration sensor.
If the error persists, replace the ITB.
If the error persists, replace the DC controller.
54.1100
Black density out of range
54.1101
Cyan density out of range
54.1102
Magenta density out of range
54.1103
Yellow density out of range
54.1200
Black density measurement
abnormality
54.1201
Cyan density measurement
abnormality
54.1202
Magenta density
measurement abnormality
54.1203
Yellow density
measurement abnormality
Table 7-13
Event-log messages (continued)
ENWW
Event-log messages
279