HP Color LaserJet CM2320 Service Manual - Page 316

Scan problems Solve scanned-image problems Problem The scanned image is of poor quality. Cause Solution The original might be a second-generation ● To eliminate the patterns, try reducing photo or picture. the size of the image after scanning. ● Print the scanned image to see if the quality is better. ● Verify that the resolution settings are correct for the type of scan job that you are performing. See the user guide. ● The image that appears on the screen might ● not be an accurate representation of the quality of the scan. For best results, use the flatbed scanner for scanning rather than the automatic document feeder (ADF). Try adjusting your computer monitor settings to use more colors (or levels of gray). Typically, you make this adjustment by opening Display in Windows Control Panel. ● Try adjusting the resolution settings in the scanner software. See the user guide. The original might have been loaded incorrectly. Use the media guides when you load the originals into the ADF. See Load paper and print media on page 43. The scanner glass might be dirty. Clean the scanner glass. See Clean the scanner glass on page 77. The graphics settings might not be suitable Try changing the graphics settings. See the for the type of scan job that you are user guide. performing. 304 Chapter 7 Problem solve ENWW