HP Color LaserJet CM2320 Service Manual - Page 280
Device error, press OK, Device is busy. Try again later, Doc feeder jam, Reload
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Table 7-12 Control-panel messages (continued) Control panel message Event log error message Device error, press OK Device is busy. Try again later Doc feeder jam Doc feeder jam Clear, Reload Document feeder mispick. Reload Door open Description Recommended action Try a different phone cord. Try sending to a different receiver. If the error persists, perform a fax test to verify that the phone line works and is plugged into the correct port (see Perform a fax test on page 316). If the error persists, replace the fax card (data access arrangement (DAA)). The product has experienced a This is a warning message only. generic engine error. Job output might be affected. If the error persists, perform an NVRAM initialization. If the error persists, update the firmware. If the error persists, replace the product. The product is currently in use. Wait for the product to finish the current job. The ADF has not been cleared since previous jam. Clear the jam. If jams continue, replace the ADF. A piece of media is jammed in the ADF tray. Open the document release door, clear the jam, close the document release door, and reload the paper into the ADF tray. If the error persists, replace the ADF pickup roller assembly. Media in the ADF tray was not picked up. Remove the media from the ADF tray, and then reload it. Clean the ADF pickup roller. See Clean the automatic document feeder (ADF) pickup roller assembly on page 74. If the error persists, replace the ADF pickup roller assembly. If the error persists, replace the ADF. The print-cartridge door is open. Close the print-cartridge door. If the error persists, replace the print-cartridge drawer. If the error persists, replace the DC controller. 268 Chapter 7 Problem solve ENWW