HP Color LaserJet CM2320 Service Manual - Page 78
HP policy on non-HP supplies, HP fraud hotline, Recycle supplies, In the United States
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HP policy on non-HP supplies Hewlett-Packard Company cannot recommend the use of non-HP supplies, either new or remanufactured. Because they are not HP products, HP cannot influence their design or control their quality. Service or repairs required as a result of using a non-HP supply will not be covered under the warranty. HP fraud hotline Call the HP fraud hotline if the product or HP ToolboxFX indicates that the print cartridge is not an HP print cartridge and you think that it is genuine. HP will help determine if the product is genuine and take steps to resolve the problem. The print cartridge might not be a genuine HP one if you notice the following issues: ● You are experiencing a large number of problems with the print cartridge. ● The print cartridge does not look like it usually does (for example, the pull tab or the box is different). In the United States, call toll-free: 1-877-219-3183. Outside the United States, you can call collect. Dial the operator and ask to place a collect call to this telephone number: 1-770-263-4745. If you do not speak English, a representative at the HP fraud hotline who speaks your language will assist you. Or, if someone who speaks your language is not available, a language line interpreter will connect approximately one minute after the beginning of the call. The language line interpreter is a service that will translate between you and the representative for the HP fraud hotline. Recycle supplies To install a new HP print cartridge, follow the instructions that are included in the box that contains the new supply, or see the getting started guide. To recycle supplies, place the used supply in the box in which the new supply arrived. Use the enclosed return label to send the used supply to HP for recycling. For complete information, see the recycling guide that is included with each new HP supply item. 66 Chapter 4 Manage and maintain the product ENWW