HP Designjet 4000 HP Designjet 4000 Printer Series - Quick Reference Guide
HP Designjet 4000 Manual
View all HP Designjet 4000 manuals
Add to My Manuals
Save this manual to your list of manuals |
HP Designjet 4000 manual content summary:
- HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 1
- HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 2
Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential or use of this material. No part of this document may be photocopied or Windows® are U.S. registered trademarks of Microsoft Corporation. PANTONE® is Pantone, Inc.'s check-standard trademark for color - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 3
the paper 33 How do I download media profiles 34 How do I use non-HP paper 34 How do I cancel the drying time 34 How do I change the drying time 35 4 How do I handle the ink system 37 How do I remove an ink cartridge 37 How do I insert an ink cartridge 42 How do I remove a printhead 44 - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 4
do I get accurate colors from my printer 77 How do I perform color calibration 77 How do I perform black point compensation 78 How do I set the rendering intent 78 How do I select the color emulation mode 79 How do I produce matching prints from different HP Designjets 79 How do I get accurate - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 5
are blurred (ink bleeds from lines 135 The problem is lines are slightly warped 135 The problem is color accuracy 136 The problem is PANTONE color accuracy 136 The problem is color matching between different HP Designjets 137 12 The problem is an image error 141 The problem is the print is - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 6
from my browser ...159 The problem is an out-of-memory error 159 The problem is an AutoCAD 2000 memory allocation error 160 The problem is the platen rollers squeak 160 16 Legal information 163 Worldwide Limited Warranty-HP Designjet 4000 Printer series 163 Hewlett-Packard Software License - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 7
Guide only). The problem is ... These chapters help you to solve problems that may occur while printing. Tell me about ... Available in the User's Guide only, these chapters contain reference information, including the specifications of the printer, and the part numbers of paper types, ink supplies - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 8
● Unattended printing using 400 cm³ ink cartridges and rolls of paper up to 90 m or 300 ft in length (see "Tell me about ink cartridges" in the User's Guide) ● High productivity features such as multi-file job submitting, job previewing, queueing, and nesting using the printer's Embedded Web Server - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 9
following front and rear views of the printer illustrate the main components. Front view 1. Ink cartridge 2. Platen 3. Printhead carriage 4. Printhead 5. Printhead cleaner 6. Front panel 7. Spindle 8. Blue removable paper stop 9. Bin 10. Ink cartridge drawer 11. Spindle lever 12. Paper load lever 7 - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 10
information about the status of the printer, the ink cartridges, the printheads, the paper, the print jobs, etc. ● It can provide guidance in using the printer. ● It displays warning and error messages when appropriate. ● It can be used to change the values of printer settings and thus change the - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 11
). You will need an implement with a narrow tip to operate the Reset key. 6. The Cancel key cancels the current operation. It is often used to stop printing the current print job. 7. The Status light is off when the printer is not ready to print: it may be off, or in sleep mode. It is green when - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 12
the printer and enables you to use a Web browser on any computer to submit and manage print jobs, and check ink levels and printer status ● The HP-GL/2 and RTL driver for Windows ● The PostScript driver for Windows ● The PostScript driver for Mac OS 9 and Mac OS X ● The ADI driver for AutoCAD 14 10 - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 13
on page 14 ● "How do I request e-mail notification of specific error conditions?" on page 15 ● "How do I change the sleep mode printer this way, the printheads are automatically stored with the printhead cleaners, which prevents them from drying out. If you are not planning to use the printer - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 14
printer off, wait a few moments, then press the Power key again. This should cause the printer to restart; if not, continue with step 2. 2. Use the Reset off the printer using the power switch at the rear of the printer. 4. Remove the power cord from the power socket. 5. Wait for 10 seconds. 6. - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 15
your Windows printer driver, or from the Services panel of your Mac OS printer driver. ● On a computer running Windows with your printer software installed, double-click the Printer Access Utility icon on your desktop, then select your printer. If you have followed these instructions but failed to - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 16
you need to choose Manually (or DHCP with manual address) from the Printer Dialog. However, you will be able to print through FireWire. Also in the case of printer that it cannot support, it will work print jobs in the queue (cancel, delete) ● View previews of print jobs ● Delete stored jobs 14 - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 17
How do I operate the printer? ● Clear accounting information ● Update the printer's firmware Note If you forget the password, see "The problem is I cannot access the Embedded Web Server from my browser" on page 159. How do I request e-mail notification of specific error conditions? 1. In the - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 18
How do I operate the printer? Chapter 2 How do I adjust for altitude? Your printer will work better if you tell it roughly at what altitude it is. To set the altitude, go to the front panel and select the icon, then Configuration menu > Altitude, and select a range. 16 - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 19
on page 33 ● "How do I download media profiles?" on page 34 ● "How do I use non-HP paper?" on page 34 ● "How do I cancel the drying time?" on page 34 ● "How do I change the drying time?" on page 35 How do I load a roll onto the spindle? 1. Make sure the printer wheels are locked (the brake lever is - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 20
to mount a new roll, it slides along the spindle to hold rolls of different widths. 4. Remove the blue paper stop (1) from the left-hand end of the spindle. 5. If your roll has a three-inch cardboard core, ensure that the core adaptors supplied with the printer have been installed. See below: 6. The - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 21
How do I handle paper? 8. Put the blue paper stop on to the upper end of the spindle, and push it towards the end of the roll. 9. Ensure the blue paper stop is pushed in as far as it will go, without using excessive force. 19 - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 22
Chapter 3 10. With the blue paper stop on the left, slide the spindle into the printer left and then right as shown by the arrows 1 and 2. 11. To make sure that the right end of the spindle is in place, check that the spindle lever is in its top position (horizontal). You can move the lever yourself - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 23
roll onto the spindle?" on page 17. 1. At the printer's front panel, select the icon, then Roll > Load roll now. 2. The front panel displays a list of paper types. 3. Select the paper type you are using. If it is not clear which you should select, see "How do I select supported paper types?" on page - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 24
Chapter 3 5. Lift the paper load lever. 6. Pull out approximately 1 m (3 ft.) of paper. 22 How do I handle paper? - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 25
? 7. Carefully insert the leading edge of the roll above the black roller. Warning 1 Take care not to touch the rubber wheels on the platen while loading paper: they may rotate and trap skin, hair, or clothing. Warning 2 Take care not to push your fingers inside the printer's paper path. It is not - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 26
the right-hand edge of the paper with the blue line and the left edge of the half-circle on the right of the platen. 10. When the paper is correctly aligned with the blue line and half-circle, lower the paper load lever. 11. The front panel prompts you to wind excess paper onto the roll - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 27
the roll. 15. The printer will perform a color calibration, if it has not already calibrated the paper type you are using, and if color calibration is turned on. See "How do I perform color calibration?" on page 77. 16. The front panel displays the Ready message and the printer is ready to print. 25 - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 28
twice (or until the paper advances). 3. Raise the paper load lever and pull the paper out manually. 4. Press the spindle lever (2) down and remove the empty spindle from the printer, pulling out the right-hand end first. Do not insert your fingers into the spindle supports during the removal process - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 29
How do I unload a roll from the printer?" on page 26. 1. At the printer's front panel, select the icon, then Sheet > Load sheet now. Note As usual, you must press the Select key to select this option. 2. The front panel displays a list of paper types. 3. Select the paper type you are using. If it is - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 30
Chapter 3 4. Wait until the front panel prompts you to open the window. 5. Lift the paper load lever. 6. Insert the sheet into the printer as shown below. 28 How do I handle paper? - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 31
. Warning 1 Take care not to touch the rubber wheels on the platen while loading paper: they may rotate and trap skin, hair or clothing. Warning 2 Take care not to push your fingers inside the printer's paper path. It is not designed to accommodate fingers, and the results may be painful. 8. Pull - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 32
, as shown below. 10. Lower the window. 11. Lower the paper load lever. 12. If the paper has been loaded successfully, the front panel displays the Ready message and the printer is ready to print. If something has gone wrong (paper mispositioned or misaligned), follow the instructions on the front - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 33
"The problem is the paper cannot be loaded successfully" on page 147. How do I unload a single sheet? At the printer's front panel, select the icon, then Unload paper now. To give the ink time to dry, the printer holds the sheet for some time (see "Tell me about drying time" in the User's Guide). 31 - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 34
quality when used with your printer. The "other supported" paper types can be used with your printer but are not guaranteed to provide the best print quality. For the part numbers, widths, and weights of these papers, see "Tell me about ordering paper" in the User's Guide. Note This list is likely - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 35
Paper HP Backlit Film Reverse Print Matte Matte Film HP Studio Canvas Canvas HP Outdoor Billboard Paper Blue Back Super Heavy Coated Paper HP Canvas Matte Canvas HP Outdoor Paper Super Heavy Coated Paper HP Canvas Paper 140 gsm Canvas HP Canvas Paper 180 gsm Canvas HP Fine Art Paper - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 36
3 How do I download media profiles? Each supported paper type has its own characteristics. For optimum print quality, the printer changes the way it prints on each different paper type. For example, some may need more ink and some may require a longer drying time. So the printer must be given - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 37
I handle paper? How do I change the drying time? You may wish to change the drying time setting to suit special printing conditions. Select the icon, then Drying options > Drying time. You can then select Extended, Optimal, Reduced, or None. See "Tell me about drying time" in the User's Guide. 35 - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 38
How do I handle paper? Chapter 3 36 - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 39
How do I get printhead statistics?" on page 63 ● "How do I check printer usage statistics?" on page 63 How do I remove an ink cartridge? There are two types of ink cartridge removal. ● The ink cartridge is very low and you want to replace it with a full cartridge for unattended printing (you can use - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 40
Chapter 4 1. At the printer's front panel, select the cartridges now. icon, then Ink cartridges > Replace ink 2. The ink cartridge door is on the left-hand side of the printer. 3. Release the door catch by pressing on the top until it clicks. How do I handle the ink system? 38 - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 41
4. Pull the door fully open. 5. Grip the blue tab in front of the cartridge you wish to remove. 39 How do I handle the ink system? - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 42
Chapter 4 6. Pull the blue tab down. 7. Then pull it outwards, towards you. 40 How do I handle the ink system? - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 43
comes out, in its drawer. 9. Lift the cartridge out of its drawer. Note 1 Avoid touching the end of the cartridge that is inserted into the printer, as there may be ink on the connection. Note 2 Avoid storing partially used ink cartridges on their ends. 10. The front panel display will identify the - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 44
at the top of the side facing you. 2. Check that the colored label above the empty slot in the printer matches the color of the label on the cartridge. 3. Insert the ink cartridge into the cartridge drawer. Position the cartridge at the rear of the drawer as indicated below. 42 How do I handle the - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 45
position. If you have difficulty, see "The problem is I cannot insert an ink cartridge" on page 145. 5. When all cartridges have been inserted, close the door (push it until it clicks shut). 6. The front panel display confirms that all cartridges have been correctly inserted. 43 How do I handle - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 46
on at the power isolation switch. 1. At the printer's front panel, select the printheads now. icon, then Printheads > Replace 2. The printer moves the carriage into the correct position. Caution If the carriage is left in the central part of the printer for more than seven minutes. it will try to - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 47
4. Locate the carriage. 5. Pull up and release the latch on top of the carriage. 6. Lift up the cover. This will now give you access to the printheads. 45 How do I handle the ink system? - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 48
Chapter 4 7. To remove a printhead, lift up the blue handle. 8. Using the blue handle, gently disengage the printhead. 46 How do I handle the ink system? - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 49
9. Gently pull the blue handle upward until the printhead is released from the carriage. Caution Do not pull abruptly because this can damage the printhead. 10. The front panel display identifies the missing printhead. 47 How do I handle the ink system? - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 50
tape from the printhead's nozzles by pulling on the paper tab. The printhead is designed to prevent you from accidentally inserting it into the wrong position. Check that the colored label on the printhead matches the colored label of the carriage position into which the printhead is to be - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 51
. When all the printheads have been inserted correctly and accepted by the printer, the printer will beep. Note If the printer does not beep when you insert the printhead and the Replace message appears on the front panel, the printhead may need to be reseated. 49 How do I handle the ink system? - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 52
Chapter 4 5. Latch the carriage cover. When the carriage has been correctly latched, it looks like this: 6. Close the window. 7. The front panel display confirms that all printheads are correctly inserted. 50 How do I handle the ink system? - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 53
good throughput. If you want to increase the frequency of printhead monitoring in order to detect any problems sooner, select the icon, then Configuration menu > Printhead monitoring > Intensive. When the printer is printing and printhead monitoring is set to Intensive, the front panel and the - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 54
next to the printhead. 1. Remove a new pre-moistened replacement sponge from its pouch. A supply of sponges is included in the box with the wiper. If all sponges have been used, more can be obtained by contacting your customer service representative. 2. Open the carriage interconnect wiper. 52 - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 55
the shorter tab in the locating slot. 4. Close the carriage interconnect wiper, trapping the sponge in place. 5. Open the printhead carriage latch and extract the printhead that has the problem, as indicated on the front panel. See "How do I remove a printhead?" on page 44. 53 How do I handle the - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 56
away from you and towards the electrical contacts. Try to avoid picking up any ink deposit which may have accumulated on the bottom surface of the slot. Caution If the carriage is left in the central part of the printer for more than seven minutes. it will try to move back to its normal - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 57
contacts. Caution Do not touch the surface of the printhead containing the nozzles, which are easily damaged. 10. After waiting a few moments to allow both connectors to dry, replace the printhead into the printhead carriage. See "How do I insert a printhead?" on page 48. 55 How do I handle the - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 58
sponge from the carriage interconnect wiper. 13. Dispose of the soiled sponge in a safe place to prevent the transfer of ink onto hands and clothing. If the front panel continues to display the Reseat or Replace message, replace the printhead or contact your customer service representative. 56 How - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 59
printheads if the Image Diagnostics Print indicates an alignment error. See "How do I use the Image Diagnostics Print?" on page 113. 1. Make sure that you have a roll of opaque paper loaded in the printer the printer may need to feed up to 3 m (≈ 10 ft) of paper before starting the printhead - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 60
damage the printer. A new printhead cleaner is provided with each new printhead. When removing a printhead cleaner: ● Be careful not to get ink on your hands. There may be ink on, around, and inside the replaced printhead cleaner. ● Always handle and store the replaced printhead cleaner upright - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 61
Each printhead cleaner has a handle on the front. To remove the cleaner, press inward and upward as indicated by the arrow shown here, until the cleaner is released. 4. Lift up the printhead cleaner to remove it from the slot, and slide it out horizontally as shown below. 59 How do I handle the ink - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 62
color slot location, in the service station, in the direction indicated by the arrow shown here. 2. When the printhead cleaner has been pushed all the way in, press inwards and downwards as indicated by the arrow shown here, until it clicks into place. If you have difficulty, see "The problem - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 63
ink cartridges, printheads, and printhead cleaners to be installed before it can continue. 4. If no paper is loaded, the front panel will instruct you to load some. Whenever you insert a new printhead and cleaner, the printer will normally perform a printhead alignment and color calibration. Both - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 64
on page 13). 2. Go to the Supplies page. The Supplies page shows you the status of the ink cartridges (including the ink levels), the printheads, the printhead cleaners, and the loaded paper. How do I get ink cartridge statistics? To get information on your ink cartridges: 1. Go to the front panel - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 65
status message" on page 146 and "The problem is a printhead cleaner status message" on page 146. If the warranty status is See warranty note, this indicates that non-HP ink is being used. See "Worldwide Limited Warranty-HP Designjet 4000 Printer series" on page 163 for details of the warranty - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 66
How do I handle the ink system? Chapter 4 64 - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 67
Windows printer driver: select the Paper/Quality tab, then Size is. ● Using a Mac OS printer driver: select the Page Attributes panel, then Paper size : select the icon, then Printing defaults menu > Paper options > Size. Note If a page size is set with the printer driver or with the Embedded Web - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 68
do I adjust my printed images? Chapter 5 Using the PostScript printer driver for Windows XP or Windows 2000 1. Select the Paper/Quality tab. 2. OK button. Using the PostScript printer driver for Mac OS X 1. Select Page Setup from the File menu. 2. Select the Custom Paper Size panel. 3. Press the - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 69
68 for guidance on choosing among these options. You can specify the print quality in the following ways: ● Using a Windows printer driver: go to the Print Quality section of the Paper/ Quality tab. ● Using a Mac OS printer driver: go to the Image Quality panel. ● Using the Embedded Web Server: go - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 70
obliged to follow these suggestions, but you may find them helpful. If you are using sheet paper, you are recommended to set print quality to Best. If you are not sure how to change the print quality settings, see "How do I change the print quality?" on page 67. Note High-density images should be - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 71
Photo Gloss Photographs Best Images Off Productivity Photo Gloss * Translucent materials include Vellum, Translucent Bond, Natural Tracing Paper, Clear Film, and Matte Film. For technical details of print resolution, see "Tell me about functional specifications" in the User's Guide. 69 - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 72
the Windows PostScript printer driver: select the Paper/Quality tab, then Size is. You select the page size and the margins at the same time. ● Using a Mac OS printer driver: select the Page Attributes panel, then Paper size. You select the paper size and then select the margins. With the Mac OS 10 - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 73
the Windows HP-GL/2 printer driver: select one of the oversize paper sizes from the Size is list. ● Using the Windows PostScript printer driver: select the Paper/Quality tab, then Size is. You select the oversize page size and the margins at the same time. ● Using a Mac OS 9 or 10.1 printer driver - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 74
are normally printed in portrait orientation. You may wish to rotate an image by 90 degrees in order to save paper. You can do this in the following ways: ● Using a Windows printer driver: select the Finishing tab, then Rotate by 90 degrees. ● Using a Mac OS printer driver: select the Finishing - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 75
and adds the printer margins to make up the output page size. ● Using a Mac OS printer driver: select the Finishing panel, then Print document on. only to HP-GL/2 jobs with no software palette embedded. Note All HP-GL/2 jobs generated by the HP-GL/2 driver that comes with the printer will include - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 76
printed images? Chapter 5 6. Press Select again. 7. Press Back to get to the previous menu: Color/Width. Otherwise, scroll to Color. 8. The current color assigned to the pen is displayed, for example Color=110. If you want to change it: 9. Press Select. 10. Scroll to the color "The problem is pen - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 77
fonts. If you are downloading fonts over a USB connection, select the icon, then Printing defaults menu > PS options > Encoding > ASCII. ● Select TIFF, JPEG, PDF, or CALS G4 only if you are sending a file of the appropriate type directly to the printer without going through a printer driver. This is - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 78
How do I adjust my printed images? Chapter 5 76 - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 79
my printer? ● "How do I perform color calibration?" on page 77 ● "How do I perform black point compensation?" on page 78 ● "How do I set the rendering intent?" on page 78 ● "How do I select the color emulation mode?" on page 79 ● "How do I produce matching prints from different HP Designjets?" on - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 80
three to six minutes, depending on the paper type. Note Color calibration can be requested manually at any time from the front panel, by selecting the icon, then Printheads > Calibrate color. How do I perform black point compensation? The black point compensation option controls whether to adjust - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 81
"Tell me about color emulation modes" in the User's Guide. How do I produce matching prints from different HP Designjets? See "The problem is color matching between different HP Designjets" on page 137. How do I get accurate colors from Adobe Photoshop CS (HP-GL/2 & RTL driver)? This topic outlines - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 82
the rendering intent?" on page 78. - Black Point Compensation: this option is recommended if you have chosen the Relative Colorimetric rendering intent. See "How do I perform black point compensation?" on page 78. How do I get accurate colors from my printer? 2. Open the image. Accept the embedded - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 83
How do I get accurate colors from my printer? Otherwise accept the default that Adobe Photoshop proposes: 81 - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 84
when printed. To do this, you will need an ICC profile for your monitor. Select View > Proof Setup > Custom. Use the following information to select options in the Proof Setup window. - Profile: choose the profile based on the printer model and paper type you intend to use. - Preserve Color Numbers - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 85
"How do I set the rendering intent?" on page 78. Driver settings In the Paper/Quality tab (Windows) or Image Quality panel (Mac OS), set Print Quality to Best. In the Color tab (Windows) or Color Options panel (Mac OS), you have the following Color Management options. Select the same option that you - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 86
intend to use. How do I get accurate colors from Adobe Photoshop CS (PostScript driver)? This topic outlines one way to have good control over the printed colors you will obtain from your printer; there are many other ways. Before starting, ensure that your paper type has already been calibrated. 84 - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 87
How do I get accurate colors from my printer? Application settings 1. Open Adobe Photoshop and select Color Settings from the Edit menu (Windows) or from the Photoshop menu (Mac OS). - Working spaces: the working space is the color space you want to use when manipulating the image. We recommend - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 88
printed. To do this, you will need an ICC profile for your monitor. Select View > Proof Setup > Custom. Use the following information to select options in the Proof Setup window. - Profile: choose the profile based on the printer model and paper type you intend to use. - Preserve Color on page 78. 86 - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 89
get accurate colors from my printer? - Use Black Point Compensation: this option is recommended if you have chosen the Relative Colorimetric rendering intent. See "How do I perform black point compensation?" on page 78. - Paper White: this checkbox emulates the whiteness of the paper on the monitor - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 90
"Document" profile and selected rendering intent. Then, we have only to select in the driver: ● In the Paper/Quality tab (Windows) or Image Quality panel (Mac OS), set Print Quality to Best. ● In the Color tab (Windows) or Color Options panel (Mac OS), check the Automatic PANTONE Calibration box. 88 - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 91
over the printed colors you will obtain from your printer; there are many other ways. We describe the hard-proofing technique that shows you on your printer how your colors will appear when reproduced in a press. Before starting, ensure that your paper type has already been calibrated. Note EPS - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 92
option is recommended if you have chosen the Relative Colorimetric rendering intent. See "How do I perform black point compensation?" on page 78. 2. Create or open the image with its own or the most appropriate color space. Then retouch the image as needed. 3. When you have the image ready to send - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 93
press profile or an standard press profile) - Paper White: this checkbox emulates the whiteness of the paper on the monitor. The effect is the same as using the Absolute Colorimetric rendering intent. - Ink Black: this checkbox turns off the black point compensation for the rendering from simulation - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 94
of the press to the paper color of the printer. Driver settings The PostScript driver is recommended for page-layout applications because it can color-manage CMYK data, RGB data, or both simultaneously. In the Paper/Quality tab (Windows) or Image Quality panel (Mac OS), set Print Quality to Best. In - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 95
over the printed colors you will obtain from your printer; there are many other ways. We describe the hard-proofing technique that shows you on your printer how your colors will appear when reproduced in a press. Before starting, ensure that your paper type has already been calibrated. Note EPS - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 96
the monitor (soft-proofing ). How do I get accurate colors from my printer? 2. Open and retouch the document as you like. 3. Select File > Print > Setup > Printer Description, and select your printer. 4. Select File > Print > Profiles. - Select the appropriate Separation Output Profile (emulation - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 97
Quality panel, set Print Quality to Best. In the Color Options panel, select Application Managed Colors and check the Automatic PANTONE Calibration box. When the application performs color conversion to the printer's color space, the printer should accept these colors without changing them. Make - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 98
best you can do is to configure the driver correctly. If you are using the HP-GL/2 and RTL driver, click the Properties button and configure the driver as follows. ● In the Paper/Quality tab, set Print Quality to Best. ● In the Color tab, ensure that the Print In Grayscale box is unchecked, and set - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 99
How do I get accurate colors from my printer? Printing with the Windows printer engine 1. Ensure that you have installed the HP-GL/2 and RTL driver. 2. When you are ready to print, select File > Page and Print Setup, and select the HP-GL/2 and RTL driver. 3. Click the Properties button and - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 100
by sending an image whose resolution is higher than the printer's input resolution. How do I get accurate colors from my printer? 6. You can print now (click the OK button). Printing with the ArcPress printer engine 1. You must have the driver you need installed, although it will function only as - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 101
How do I get accurate colors from my printer? - Select the Color Adjustment tab if you want to adjust gamma, brightness, contrast, or saturation. You can preview the changes. 4. You can print now: click the OK button in this dialog box and in the Print dialog box. 99 - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 102
How do I get accurate colors from my printer? Chapter 6 100 - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 103
do I print a saved job?" on page 102 ● "How do I check ink and paper usage for a job?" on page 102 ● "How do I cancel a job?" on page 102 ● "How do I manage the print queue?" to print. Note Submitting a job to be printed via the Embedded Web Server does not require you to have the printer driver nor - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 104
settings. How do I check ink and paper usage for a job? 1. Access the Embedded Web Server (see "How do I access the Embedded Web Server?" on page 13). 2. Go to the Accounting page, which shows you all the information regarding the jobs recently printed by the printer. Alternatively, go to the Jobs - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 105
How do I manage print jobs? The printer advances the paper as though the print were finished. Note A multi-page job or a big file may take longer to stop printing than other files. How do I manage the print queue? This information below applies only if you are using the drivers that came with your - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 106
. However, if you have sent a file in error, and want to avoid any chance of it being printed (Status = printing in the Web server, or its queue position is 0 in the front panel), and you want both to cancel the job and to delete it, first click the Cancel icon in the Web server, or press the Cancel - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 107
do I manage print jobs? How do I nest jobs to save roll paper? Nesting means placing pages side by side on the paper, rather than one after the other. This is done to avoid wasting paper. 1. Direction of paper flow 2. Nesting off 3. Nesting on 4. Paper saved by nesting When does the printer try to - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 108
Settings in the Windows driver, and CMYK Settings in the Mac OS driver. ● Pages must be all color, or all grayscale: not some in color and some in grayscale. ● All pages must be in one or other of the following two groups (the two groups cannot be mixed in the same nest): - HP-GL/2, RTL, CALS G4 - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 109
the printhead carriage?" on page 109 ● "How do I maintain the ink cartridges?" on page 110 ● "How do I move or store my printer?" on page 110 ● "How do I update my printer's firmware?" on page 111 How do I clean the exterior of the printer? Clean the outside of the printer and all other parts of - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 110
Chapter 8 3. With a dry brush, remove ink deposits from the cutter groove. 4. With the same dry brush, remove ink deposits from the platen surface. 5. Use a clean, absorbent lint-free cloth, slightly dampened with isopropyl alcohol, to wipe off loosened ink deposits from the platen. Note Isopropyl - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 111
in the central part of the printer for more than seven minutes. it will try to move back to its normal position in the right-hand end. 2. Take the bottle of oil from the Maintenance Kit that is supplied with your printer. A replacement kit can be ordered if necessary. 3. Open the window and apply - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 112
to avoid possible damage to it. To prepare your printer, follow the instructions below. 1. Do not remove the ink cartridges, printheads, or printhead cleaners. 2. Make sure that no paper is loaded. 3. Make sure that the printhead carriage is located in the service station (the right- hand end of the - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 113
you do not have a TCP/ IP connection to your printer (for instance, when using USB or Appletalk), you can obtain firmware updates and installation software from these Web pages: ● http://www.hp.com/support/designjet/fw4000/ or ● http://www.hp.com/support/designjet/fw4000ps/ 111 How do I maintain my - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 114
How do I maintain my printer? Chapter 8 112 - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 115
page 68). To print the Image Diagnostics Print: 1. Ensure that you have paper of at least A3 size (29.7 × 42 cm = 11.7 × 16.5 in) loaded into the printer. Use the same paper type that you were using when you detected a problem. 2. Ensure that the front panel has the same print quality settings that - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 116
parts. 1. Part 1 tests printhead alignment. See "How do I interpret Image Diagnostics part 1?" on page 114. 2. Part 2 tests printhead performance and the paper advance mechanism. See "How do I interpret Image Diagnostics part 2?" on page 116. 3. If Part 2 has revealed a printhead problem, Part - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 117
printheads, using the same paper type with which you were experiencing unacceptable print quality, if feasible (some paper types are not suitable for printhead alignment). See "How do I align the printheads?" on page 57. 2. If there is no improvement in print quality, contact your customer service - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 118
2 is to test whether the printheads and the paper advance mechanism are working correctly. This part of the print should not be used to check for color consistency or accuracy. Banding Banding has occurred when you see repetitive horizontal bands within the printed image. They can appear as light - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 119
. If you still see banding, continue with steps 4 and 5. 4. As there are two printheads for each color, check exactly which printhead is responsible for the problem, using Part 3 of the Image Diagnostics Print. See "Part 3" on page 118. 5. Replace the printhead that shows the problem. See "How do - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 120
How do I use the Image Diagnostics Print? Chapter 9 Horizontal bands across all the colored strips If the printer has paper advance problems you will see horizontal bands across all the colored strips. Note Banding in the green strips is more difficult to see. Corrective action 1. Check that you - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 121
you are using to print with. If it is a non-HP driver, go to http://www.hp.com/go/designjet/ and download the correct HP driver. ● If you are using a non-HP RIP, its settings may be incorrect. Refer to the documentation that came with the RIP. ● Check that your printer's firmware is up to date - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 122
How do I use the Image Diagnostics Print? Chapter 9 120 - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 123
have already followed the appropriate troubleshooting procedure for that problem. If you have no particular problem, there is no need to perform the calibration. Before performing paper advance calibration, use the Image Diagnostics Print to check that the printheads are correctly aligned (see "How - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 124
perform paper advance calibration? Chapter 10 The calibration process in detail 1. Load the printer with the type of paper that you plan to use for printing subsequently. The paper must be at least 41 cm wide (16 in) and 75 cm long (30 in). 2. Select the or icon, and then Paper advance calibration - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 125
. However, if you are using glossy paper or canvas, you are recommended to ignore part A and make your selection by looking at part B only. - In the color gradient, part A, you should look for light or dark horizontal bands (banding), which indicate that the paper advance is not quite right. Usually - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 126
Chapter 10 If you find it difficult to identify the best pattern, the following scenario descriptions may help you. • Where you have only one pattern which is clearly the best and the ones above and below contain light/dark bands, select this pattern. How do I perform paper advance calibration? - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 127
your print quality problem, you could try step 7 again and select a different number. If you are seeing light bands, try selecting a lower number than your original selection; if you are seeing dark bands, try a higher number. If you later want to cancel your calibration and restore the paper - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 128
How do I perform paper advance calibration? Chapter 10 126 - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 129
accuracy" on page 136 ● "The problem is color matching between different HP Designjets" on page 137 General advice When you have any print quality problem: ● To achieve the best performance from your printer, use only genuine manufacturer's supplies and accessories, whose reliability and performance - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 130
See "How do I recover (clean) the printheads?" on page 51. 3. Consider changing to a heavier paper type: we recommend HP Heavyweight Coated Paper or HP Productivity Photo Gloss when printing dense colors. 4. If the problem persists, use the Image Diagnostics Print to find out more about it. See "How - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 131
See "How do I recover (clean) the printheads?" on page 51. 4. Consider changing to a heavier paper type: we recommend HP Heavyweight Coated Paper or HP Productivity Photo Gloss when printing dense colors. 5. If the problem persists, use the Image Diagnostics Print to find out more about it. See "How - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 132
Chapter 11 The problem is solid bands or lines printed over the image This kind of problem can show itself in several different ways, illustrated below in magenta: 1. A thick colored band 2. Thinner colored bands 3. Discontinuous colored blocks 4. Thin lines In each case the recommended procedure is - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 133
as vertical stripes. This can happen when you use thin paper that becomes saturated with ink. Try changing to a heavier paper type: we recommend HP Heavyweight Coated Paper or HP Productivity Photo Gloss for printing dense colors. See also "How do I choose print quality settings?" on page 68. 131 - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 134
humid for the printer. See "Tell me about environmental specifications" in the User's Guide. ● Change pure black objects in your image to a dark color, such as dark brown, so that they will be printed with colored inks instead of black ink. ● Use HP Heavyweight Coated Paper. ● Increase the drying - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 135
of defect that affects only the start of a print, within 5.5 cm of the leading edge of the paper. You may see a thin or thick band of inconsistent color: To avoid this problem: 1. The easiest solution is to select the Extended Margins option in the driver, the Embedded Web Server, or the front panel - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 136
, in different colors. ● The borders of colored blocks are wrongly colored. To correct this kind of problem: 1. Check that you are using appropriate print quality settings. See "How do I choose print quality settings?" on page 68. 2. Align the printheads. See "How do I align the printheads?" on page - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 137
changing to a heavier paper type, such as HP Heavyweight Coated Paper or HP Productivity Photo Gloss. See"How do I choose print quality settings?" on page 68. 4. Align the printheads. See "How do I align the printheads?" on page 57. The problem is lines are blurred (ink bleeds from lines) If - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 138
Chapter 11 The problem is color accuracy There are two basic requirements for color accuracy: 1. Ensure that your paper type has been calibrated, which will give you consistency from print to print, and from printer to printer. See "How do I perform color calibration?" on page 77. 2. Select suitable - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 139
with your printer and paper type. The problem is color matching between different HP Designjets If you print an image on two different printer models (for instance, on an HP Designjet 4000 Printer series and an HP Designjet 1000 Printer series), you may find that the colors of the two prints do not - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 140
10. Set the rendering intent to Relative Colorimetric, or to Absolute Colorimetric if you want to emulate the whiteness of the paper. 11. Print the image on the HP Designjet 4000 Printer series. Printing via separate HP-GL/2 drivers The situation is that you are printing on each printer using the HP - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 141
The problem is print quality 2. Ensure that Color Calibration is turned on. At the front panel of the HP Designjet 4000 Printer series, select the icon, then Configuration menu > Color Calibration > On . 3. Load the printers with similar paper types. 4. Ensure that the Paper Type setting on the - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 142
The problem is print quality Chapter 11 140 - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 143
send the file again. When you have finished this particular print, remember to reset the graphic language to Automatic. The problem is the output contains only a partial print ● Did you press Cancel before all the data were received by the printer? If so, you have ended the data transmission and - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 144
,768 pixels. The HP-GL/2 printer driver contains an option called Compatibility with 16-bit applications, which can be used to reduce the resolution of such images automatically. You can find this option by clicking the Troubleshooting button in the driver's Services tab. The problem is the image is - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 145
original At the front panel, select the icon, then Printing defaults menu > Paper options > Mirror. Check that the setting is what you wanted. The problem is the print is distorted or unintelligible ● The interface cable connecting your printer to your network (or to your computer) could be faulty - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 146
palette in Printing defaults menu > HP-GL/2 settings > Palette. ● If you want the software-driven pen settings, you must remember to go to the front panel and select the icon followed by Printing defaults menu > HPGL/2 settings > Palette, and set it to Software. 144 The problem is an image error - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 147
message" on page 146 ● "The problem is a printhead cleaner status message" on page 146 The problem is I cannot insert an ink cartridge 1. Check that you have the correct type of cartridge (model number). 2. Check that the colored label on the cartridge is the same color as the label on the slot - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 148
and then reinsert it; if that fails, clean the electrical connections; if that fails, replace the printhead with a new printhead ● Remove: the printhead is not a suitable type for use in printing (for instance, a setup printhead) The problem is a printhead cleaner status message These are the - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 149
problem is prints do not stack properly in the bin" on page 151 ● "The problem is the printer uses a lot of paper to align the printheads" on page 151 The problem is the paper cannot be loaded successfully ● The paper may be loaded at an angle (skewed). Check that the right-hand edge of the paper - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 150
is too narrow or too short to be loaded in the printer. Press the Cancel key to stop the load process. See "Tell me about functional specifications" in the User's Guide. During the load process the printer has detected that the paper is either too wide or too long (sheet only) to be loaded properly - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 151
paper The problem is a paper jam (paper stuck in the printer) When a paper jam occurs, you will normally see the Possible paper jam message in the front panel, with one of two error codes: ● 81:01 indicates that paper cannot advance into the printer. ● 86:01 indicates that the printhead carriage - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 152
The problem is with the paper Chapter 14 3. Try to move the printhead carriage out of the way. 4. Lift the paper load lever as far up as it will go. 5. Carefully remove any of the jammed paper that you can lift up and out from the top of the printer. 6. Carefully pull the rest of the roll or - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 153
, it can often be cleared by loading a rigid paper type into the printer. 10. If you find that you have print quality problems after a paper jam, try realigning the printheads. See "How do I align the printheads?" on page 57. Check paper path ● This problem can occur when a roll has finished and the - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 154
The problem is with the paper Chapter 14 152 - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 155
a front panel message" on page 153 ● "The problem is a "printhead monitoring" message" on page 156 ● "The problem is a "printheads are limiting performance" message" on page 156 ● "The problem is the printer does not print" on page 157 ● "The problem is a print job is waiting for a time-out" on page - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 156
26.2:01 Reseat black cartridge 26.3:01 Reseat cyan cartridge 27:03 Restart the printer. If problem persists, call HP support. Suggested action Remove and re-insert all the print cartridges; see "How do I remove an ink cartridge?" on page 37 and "How do I insert an ink cartridge?" on page 42 for - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 157
printed. 62:04 Restart the printer. If problem persists, call HP support. 63:04 Restart the printer. If problem persists, call HP support. 64:04 Restart the printer. If problem persists, call HP support. 66:08 Please resubmit the job as the paper type has changed Suggested action printhead - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 158
15 (continued) Code Short message 71:03 Restart the printer. If problem persists, call HP support. 76:03 Restart the printer. If problem persists, call HP support. 77:04 Restart the printer. If problem persists, call HP support. 81:01 Possible paper jam 86:01 Possible paper jam Suggested - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 159
in your computer the correct driver for your printer? See the Setup instructions. ● If you are using Mac OS with a FireWire or USB connection, you may find that you need to change the data encoding. Select the icon, then Printing defaults menu > PS options > Encoding > ASCII. Then configure - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 160
's Guide.. ● Are your printheads in good condition? The printer may print slower to maintain print quality when a printhead is faulty. Check the printhead status in the front panel or in the Embedded Web Server, and recover or replace printheads if necessary. ● Do you have high-density black areas - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 161
case you may need to consider adding more memory to your printer. If you are using the Windows HP-GL/2 driver, you can often solve printer memory problems by selecting the Services tab, then Troubleshoot software problems, then Print job as a bitmap (process in computer). Note If you select this - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 162
allocation error After installing the printer driver, when you try to print for the first time from AutoCAD 2000, you may see a message saying Memory allocation error, after which your image is not printed. This is due to a problem in AutoCAD 2000, and it can be fixed by downloading the Plotting - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 163
The problem is something else Using the bottle of oil supplied with the Maintenance Kit, insert the pointed end of the bottle into each hole in turn, and put three drops of oil into each hole. 3. - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 164
The problem is something else Chapter 15 5. If there is oil on the platen, wipe it away with the cloth supplied with the kit. 6. Lower the window. 162 - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 165
4000 Printer series HP product Printer and related HP hardware Software Printhead Ink cartridge Limited Warranty Period 1 year (from the date of purchase by the customer) 90 days (from the date of purchase by the customer) Until the "end of warranty" date printed on the product is reached - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 166
, interfacing, media, parts, or supplies not provided or supported by HP; or c. Operation outside the product's specifications. Routine printer maintenance operations in the HP Designjet 4000 Printer series, such as cleaning and preventive maintenance services (including parts contained in any - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 167
10. THIS LIMITED WARRANTY IS APPLICABLE IN ALL COUNTRIES AND MAY BE ENFORCED IN ANY COUNTRY WHERE HP OR ITS AUTHORIZED SERVICE PROVIDERS OFFER WARRANTY SERVICE AND HP HAS MARKETED THIS PRODUCT, SUBJECT TO THE TERMS AND CONDITIONS SET FORTH IN THIS LIMITED WARRANTY. HOWEVER, WARRANTY SERVICE - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 168
IS SUPPLIED WITH ANOTHER PRODUCT, YOU MAY RETURN THE ENTIRE UNUSED PRODUCT FOR A FULL REFUND. HP SOFTWARE LICENSE TERMS The following terms govern your use for the software of your HP Designjet 4000 Printer series unless you have a separate agreement with HP. Definitions. HP Designjet 4000 Printer - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 169
or the HP standard You must review the licenses within printer. Copyrights to the Open Source Software are held by the copyright holders. Open source acknowledgments ● This product includes software developed by the Apache Software Foundation (http://www.apache.org/). ● The source code, object code - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 170
Data Sheets for the ink systems used in the printer by mailing a request with the marketing name (HP Designjet 4000 Printer series) nor with the product Class A limits of Part 15 of the FCC Rules. Caution Pursuant to Part 15.21 of in accordance with the instructions, may cause harmful interference - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 171
réglement sur le brouillage radioélectrique édicté par le Ministére des Communications du Canada. DOC statement (Canada) This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 172
Chapter 16 Chinese EMI statement Sound Geräuschemission (Germany) LpA < 70 dB, am Arbeitsplatz, im Normalbetrieb, nach DIN45635 T. 19. 170 Legal information - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 173
ISO/IEC Guide 22 and EN 45014 Supplier's name: Supplier's address: Hewlett-Packard Company Avenida Graells, 501 08174 Sant Cugat del Vallès Barcelona, Spain declares that the product Regulatory Model (3): Product family: Product options: BCLAA-0401 HP Designjet 4000 Printer series All conforms - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 174
Chapter 16 Josep-Maria Pujol Hardware Quality Manager Sant Cugat del Vallès (Barcelona) July 9th, 2004 Local contacts for regulatory topics only European contact: Hewlett-Packard GmbH, HQ-TRE, Herrenberger Strasse 140, D-71034 Böblingen, Germany. United States contact: Hewlett-Packard Company, - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 175
136 color calibration 77 color emulation mode selecting 79 communication problems 158 components of printer 7 contrast in front panel 15 core adaptors 18 custom page size 65 D Declaration of Conformity 171 diagnostics 113 distorted print 143 downloading media profiles 34 drying time canceling 34 - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 176
problems in bin 151 statistics ink cartridge 62 printer usage 63 printhead 63 stepped lines 133 storing the printer 110 supported papers 32 switching the printer on/off 11 T thin lines 129 TIFF 75 U unintelligible print 143 unloading a sheet 31 unloading roll from printer 26 using this guide - HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 177
- HP Designjet 4000 | HP Designjet 4000 Printer Series - Quick Reference Guide - Page 178
Printed on recycled paper © Hewlett-Packard Company, 2004 011/2004 Q1273-90011 Hewlett Packard Company Avenida Graells, 501 08174 Sant Cugat del Vallès Barcelona Spain Printed in Germany Imprimé en Allemagne Stampato in Germania