Home » Kyocera Manuals » Laser Printers » Kyocera FS-9100DN » Manual Viewer

Kyocera FS-9100DN FS-9100/9500 Operation Guide Rev-1.3 - Page 69

Troubleshooting, 1. General Guide

UPC - 632983001066

Add to My Manuals
Save this manual to your list of manuals

Page 69 highlights

Chapter 4 Troubleshooting This chapter explains how to handle printer problems that may occur. If a problem cannot be corrected, contact your Kyocera Mita dealer. This chapter explains the following topics: • General Guide • Print Quality Problems • Indicators and Messages • Correcting a Paper Jam 1. General Guide If some kind of problem should occur, check the following before concluding the printer is broken; Symptom The printer will not print from the computer. Print quality is not good. Paper is jammed. Nothing lights on the operator panel even when power is turned on and the fan makes no noise. The printer prints a status page, but data from the computer is not being printed normally. Check Items Corrective Action Check the READY Off indicator. Look through the items below and check anything that seems appropriate. Flashing An error has occurred. Check the message display, and then take measures seeing Indicators and Messages on page 4-4. Lit See the appropriate item below. Check the ! ATTENTION indicator. Flashing Lit See Indicators on page 4-4. A maintenance message appears in the message display. See Maintenance Messages on page 4-4. See Print Quality Problems on page 4-2. See Correcting a Paper Jam on page 4-8. Check that the power cord is properly plugged Turn off the printer's power, plug in the power cord into the power outlet. securely, and try turning on the printer's power again. Check that the main switch is really in the ON ( [ ) position. Check the interface cable. Check program files and application software. Connect both ends of the interface cable securely. Try replacing the printer cable. For details on the parallel interface for this printer, see Appendix C Host Computer Interface. Try printing another file or using another print command. If the problem occurs only with a specific file or application, check the printer settings for that application. If you still cannot correct a printer problem even after checking the above, please contact your Kyocera Mita dealer. 4-1

Section	Page
Operation Guide ver 1.3	1
Contents	5
Introduction	7
For More Information...	7
Guide to the Operation Guide	7
IMPORTANT! PLEASE READ FIRST	8
Chapter 1 Names of Parts	12
Chapter 2 How to Load Paper	14
1. How to Load Paper	14
1.1 Loading Paper into the Paper Cassette	14
1.2 Loading Paper into the MP (Multi-Purpose) Tray	15
1.3 Setting Envelopes	16
Chapter 3 Using the Operator Panel	17
1. Understanding the Operator Panel	17
1.1 Operation Indicators	18
1.2 Message Display	18
1.3 Interface Indicator	18
1.4 Paper Size Indicator	19
1.5 Paper Type Indicator	19
1.6 Keys	19
2. Using the Operator Panel	20
2.1 Menu Selection System	20
2.2 Using the Menu Selection System	26
2.2.1 Printing the Menu Map	26
2.2.2 Printing Status Page	26
2.2.3 e-MPS	27
2.2.4 Changing the Interface Parameters	34
2.2.5 Changing the Emulation	38
2.2.6 Setting the Default Font	40
2.2.7 Using Page Set Menus	42
2.2.8 Setting the Print Quality	46
2.2.9 Operating an Option Hard Disk	47
2.2.10 Operating a RAM Disk	50
2.2.11 Operating a Memory Card	52
2.2.12 Paper Handling	56
2.2.13 Other Modes	63
Chapter 4 Troubleshooting	69
1. General Guide	69
2. Print Quality Problems	70
3. Indicators and Messages	72
3.1 Indicators	72
3.2 Maintenance Messages	72
3.3 Error Messages	74
4. Correcting a Paper Jam	76
4.1 Jam in Paper Cassette	77
4.2 Jam at the MP Tray	77
4.3 Jam in Left Cover 1	78
4.4 Jam in Left Cover 2	79
4.5 Paper Jam at the Option Document Finisher	79
Chapter 5 Paper Selection	80
1. General Guidelines	80
1.1 Paper Availability	80
1.2 Paper Specifications	80
1.3 Selecting the Right Paper	80
2. Special Paper	82
2.1 Transparency (Overhead Projection Film)	82
2.2 Adhesive-Backed Labels	83
3. Paper Type	84
Chapter 6 Maintenance	85
1. Toner Container Replacement	85
1.1 Toner Container Replacement Interval	85
1.2 Replenishing Toner	85
Appendix A Fonts	89
Appendix B Expansion Memory	93
1. Removing the Main Circuit Board	93
1.1 Notes on Handling the Main Circuit Board and DIMM	93
1.2 Removing the Main Circuit Board from the Printer	93
2. Installing DIMMs	94
2.1 Removing DIMM	94
2.2 Testing the Expansion Memory	94
Appendix C Host Computer Interface	95
1. Parallel Interface	95
1.1 Parallel Interface Communication Modes	95
1.2 Interface Signals	95
2. Serial Interface	96
2.1 Interface Signals	96
3. RS-232C Protocol	97
4. RS-232C Cable Connection	98
4.1 Preparing an RS-232C Cable	98
4.2 Connecting the RS-232C Cable	98
4.3 Setting the RS-232C Parameters	98
Appendix D Option Units	100
1. Available Options	100
2. Installing Option Units	102
2.1 PF-70/75 Paper Feeders	102
2.2 DF-70/71/75 Document Finishers	102
2.3 Network Interface	102
2.4 Hard Disk	103
2.5 Memory Card	103
Appendix E Specifications	104
Glossary	106
Index	108
A	108
B	108
C	108
D	108
E	108
F	108
G	108
H	108
I	108
J	108
K	108
L	108
M	108
N	109
O	109
P	109
R	109
S	109
T	109
V	109
W	109
Driver Guide ver 1.1	111
Contents	113
Chapter 1 Installing the Printer Driver	114
Chapter 2 Setting the Defaults	116
2.1 Adding Option Devices (Setup)	116
2.1.1 Installing the Paper Feeder (PF-70)	116
2.1.2 Installing the Paper Feeder (PF-75)	117
2.1.3 Installing the Document Finisher (DF-70/DF-71)	118
2.1.4 Installing the Document Finisher (DF-75)	119
2.1.5 Installing the Hard Disk	120
2.1.6 Using the RAM Disk	120
2.1.7 Selecting the User Name	121
2.1.8 Selecting the Printer Description Language	122
Chapter 3 Printing Through Application Software	124
3.1 Setting the Paper Size	124
3.1.1 Custom Size Settings	126
3.1.2 Advanced Media Settings	127
3.2 Setting the Duplex Printing	128
3.3 Using the Booklet Mode	129
3.4 Using the Document Finisher (DF-70/DF-71)	130
3.5 Using the Document Finisher (DF-75)	131
3.6 e-MPS	132
3.6.1 Using Job Retention	133
3.6.2 Using Virtual Mailbox Printing	138