Kyocera FS-9100DN FS-9100/9500 Operation Guide Rev-1.3 - Page 72

Chapter 4

Troubleshooting

4-4

The tables on the following pages indicate how to respond to problems indicated by the operator panel indicators and messages.

The following table lists maintenance messages that you can deal with by yourself. If

Call service

person

appears, turn off the

printer, disconnect the power cord, and contact your Kyocera Mita dealer.

3. Indicators and Messages

3.1 Indicators

Indicator

Condition

Description

Flashing

An error occurs that you can clear by yourself.

Lit

The printer is on-line. The printer is ready to print.

Off

The printer is off-line. The printer stores but does not print received data. Also indicates when

printing is automatically stopped due to occurrence of an error.

Flashing

Data transfer is taking place.

Lit

Either data is being processed, or data is being written onto the option memory card or hard disk.

Flashing

The printer needs maintenance attention or the printer is warming up (

Please wait

).

Lit

A problem or an error occurs that you can clear by yourself. (For example, a paper jam occurs.)

Off

Operations are normal.

3.2 Maintenance Messages

Message

Corrective Action

Add paper (paper

source)

The paper has run out. Supply paper according to the paper source displayed (paper cassette, MP

tray, or optional paper feeder).

Messages indicating the printer status (

Ready

,

Please wait

,

Processing*

,

Waiting

, and

FormFeed Time Out*

) are displayed alternately.

* These messages will not appear when the number of copies is set to 2 or more.

Add staples

No staples are installed in the stapler. Set it in the stapler.

Call service

####:0123456

#### represents a mechanical error (

#=0, 1, 2, ...

). Call for service.

The printer does not operate when this message is displayed.

The total number of pages printed is also indicated, e.g.

0123456.

Call service

F###:

F### represents a controller error (

#=0, 1, 2, ...

). Call for service.


Call service

person

F0

This message means an error in data communications between the printer controller and the operator

panel. Call for service.


Chad box full

The punch unit chad box of the option document finisher is full. Discard the chads.

Check chad box

Press GO

The punch unit waste box of the DF-70 document finisher is full or is not installed correctly. Check if the

box is properly installed, and then discard the chads if the box is full. Press the

GO

key to resume

printing.

Clean printer

Press GO

Clean the inside of the printer. See

Toner Container Replacement on page 6-1

.

This message will be displayed when replacing the toner container after the message

Replace

toner Clean printer

is displayed. After cleaning the inside of the printer, press the

GO

key and

the printer will be ready for printing.

Close finisher

cover

Close the option document finisher cover.

READY

DATA

ATTENTION

Section	Page
Operation Guide ver 1.3	1
Contents	5
Introduction	7
For More Information...	7
Guide to the Operation Guide	7
IMPORTANT! PLEASE READ FIRST	8
Chapter 1 Names of Parts	12
Chapter 2 How to Load Paper	14
1. How to Load Paper	14
1.1 Loading Paper into the Paper Cassette	14
1.2 Loading Paper into the MP (Multi-Purpose) Tray	15
1.3 Setting Envelopes	16
Chapter 3 Using the Operator Panel	17
1. Understanding the Operator Panel	17
1.1 Operation Indicators	18
1.2 Message Display	18
1.3 Interface Indicator	18
1.4 Paper Size Indicator	19
1.5 Paper Type Indicator	19
1.6 Keys	19
2. Using the Operator Panel	20
2.1 Menu Selection System	20
2.2 Using the Menu Selection System	26
2.2.1 Printing the Menu Map	26
2.2.2 Printing Status Page	26
2.2.3 e-MPS	27
2.2.4 Changing the Interface Parameters	34
2.2.5 Changing the Emulation	38
2.2.6 Setting the Default Font	40
2.2.7 Using Page Set Menus	42
2.2.8 Setting the Print Quality	46
2.2.9 Operating an Option Hard Disk	47
2.2.10 Operating a RAM Disk	50
2.2.11 Operating a Memory Card	52
2.2.12 Paper Handling	56
2.2.13 Other Modes	63
Chapter 4 Troubleshooting	69
1. General Guide	69
2. Print Quality Problems	70
3. Indicators and Messages	72
3.1 Indicators	72
3.2 Maintenance Messages	72
3.3 Error Messages	74
4. Correcting a Paper Jam	76
4.1 Jam in Paper Cassette	77
4.2 Jam at the MP Tray	77
4.3 Jam in Left Cover 1	78
4.4 Jam in Left Cover 2	79
4.5 Paper Jam at the Option Document Finisher	79
Chapter 5 Paper Selection	80
1. General Guidelines	80
1.1 Paper Availability	80
1.2 Paper Specifications	80
1.3 Selecting the Right Paper	80
2. Special Paper	82
2.1 Transparency (Overhead Projection Film)	82
2.2 Adhesive-Backed Labels	83
3. Paper Type	84
Chapter 6 Maintenance	85
1. Toner Container Replacement	85
1.1 Toner Container Replacement Interval	85
1.2 Replenishing Toner	85
Appendix A Fonts	89
Appendix B Expansion Memory	93
1. Removing the Main Circuit Board	93
1.1 Notes on Handling the Main Circuit Board and DIMM	93
1.2 Removing the Main Circuit Board from the Printer	93
2. Installing DIMMs	94
2.1 Removing DIMM	94
2.2 Testing the Expansion Memory	94
Appendix C Host Computer Interface	95
1. Parallel Interface	95
1.1 Parallel Interface Communication Modes	95
1.2 Interface Signals	95
2. Serial Interface	96
2.1 Interface Signals	96
3. RS-232C Protocol	97
4. RS-232C Cable Connection	98
4.1 Preparing an RS-232C Cable	98
4.2 Connecting the RS-232C Cable	98
4.3 Setting the RS-232C Parameters	98
Appendix D Option Units	100
1. Available Options	100
2. Installing Option Units	102
2.1 PF-70/75 Paper Feeders	102
2.2 DF-70/71/75 Document Finishers	102
2.3 Network Interface	102
2.4 Hard Disk	103
2.5 Memory Card	103
Appendix E Specifications	104
Glossary	106
Index	108
A	108
B	108
C	108
D	108
E	108
F	108
G	108
H	108
I	108
J	108
K	108
L	108
M	108
N	109
O	109
P	109
R	109
S	109
T	109
V	109
W	109
Driver Guide ver 1.1	111
Contents	113
Chapter 1 Installing the Printer Driver	114
Chapter 2 Setting the Defaults	116
2.1 Adding Option Devices (Setup)	116
2.1.1 Installing the Paper Feeder (PF-70)	116
2.1.2 Installing the Paper Feeder (PF-75)	117
2.1.3 Installing the Document Finisher (DF-70/DF-71)	118
2.1.4 Installing the Document Finisher (DF-75)	119
2.1.5 Installing the Hard Disk	120
2.1.6 Using the RAM Disk	120
2.1.7 Selecting the User Name	121
2.1.8 Selecting the Printer Description Language	122
Chapter 3 Printing Through Application Software	124
3.1 Setting the Paper Size	124
3.1.1 Custom Size Settings	126
3.1.2 Advanced Media Settings	127
3.2 Setting the Duplex Printing	128
3.3 Using the Booklet Mode	129
3.4 Using the Document Finisher (DF-70/DF-71)	130
3.5 Using the Document Finisher (DF-75)	131
3.6 e-MPS	132
3.6.1 Using Job Retention	133
3.6.2 Using Virtual Mailbox Printing	138

Kyocera FS-9100DN FS-9100/9500 Operation Guide Rev-1.3 - Page 72

Indicators and Messages, 3.1 Indicators, 3.2 Maintenance Messages

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