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Kyocera FS-9100DN FS-9100/9500 Operation Guide Rev-1.3 - Page 70

Print Quality Problems, Corrective Action

UPC - 632983001066

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Chapter 4 Troubleshooting 2. Print Quality Problems As the following table shows, there are many possible causes of print quality problems, such as blank output. The troubleshooting procedure for each type of problem is explained below. If you still cannot solve the problem, contact your Kyocera Mita dealer. Printed Results Corrective Action Completely blank printout Check the toner container. Open the printer front cover and check that the toner container is correctly installed in the printer. See Toner Container Replacement on page 6-1. All-black printout Check the main charger unit. Open the printer front cover and check that the main charger unit is correctly installed. Dropouts, horizontal streaks, stray dots Black or white vertical streaks Clean the charger wire. Open the printer front cover. Pull the cleaning knob slowly in and out a few times. See Toner Container Replacement on page 6-1. Refresh drum. See the following procedures in the operator panel and try cleaning the drum surface using the printer's built-in cleaning system. 1. Press the MENU key, and then press the 3 or 4 key to display >Others. 2. Press the 2 key , and then press the 3 or 4 key to display >Service >. 3. Press the 2 key, and then press the 3 or 4 key to display >>Drum. And then press the ENTER key twice. 4. The message display shows Please wait, and then the drum starts turning and stops after approx.3 minutes. The printer reverts to Ready. Check the operator panel. If the Toner low TK-70 message is displayed and the ! ATTENTION indicator is flashing, install a new toner kit. See Toner Container Replacement on page 6-1. Clean the charger wire. Open the printer front cover. Pull the cleaning knob slowly in and out a few times. See Toner Container Replacement on page 6-1. (Continued on next page) 4-2

Section	Page
Operation Guide ver 1.3	1
Contents	5
Introduction	7
For More Information...	7
Guide to the Operation Guide	7
IMPORTANT! PLEASE READ FIRST	8
Chapter 1 Names of Parts	12
Chapter 2 How to Load Paper	14
1. How to Load Paper	14
1.1 Loading Paper into the Paper Cassette	14
1.2 Loading Paper into the MP (Multi-Purpose) Tray	15
1.3 Setting Envelopes	16
Chapter 3 Using the Operator Panel	17
1. Understanding the Operator Panel	17
1.1 Operation Indicators	18
1.2 Message Display	18
1.3 Interface Indicator	18
1.4 Paper Size Indicator	19
1.5 Paper Type Indicator	19
1.6 Keys	19
2. Using the Operator Panel	20
2.1 Menu Selection System	20
2.2 Using the Menu Selection System	26
2.2.1 Printing the Menu Map	26
2.2.2 Printing Status Page	26
2.2.3 e-MPS	27
2.2.4 Changing the Interface Parameters	34
2.2.5 Changing the Emulation	38
2.2.6 Setting the Default Font	40
2.2.7 Using Page Set Menus	42
2.2.8 Setting the Print Quality	46
2.2.9 Operating an Option Hard Disk	47
2.2.10 Operating a RAM Disk	50
2.2.11 Operating a Memory Card	52
2.2.12 Paper Handling	56
2.2.13 Other Modes	63
Chapter 4 Troubleshooting	69
1. General Guide	69
2. Print Quality Problems	70
3. Indicators and Messages	72
3.1 Indicators	72
3.2 Maintenance Messages	72
3.3 Error Messages	74
4. Correcting a Paper Jam	76
4.1 Jam in Paper Cassette	77
4.2 Jam at the MP Tray	77
4.3 Jam in Left Cover 1	78
4.4 Jam in Left Cover 2	79
4.5 Paper Jam at the Option Document Finisher	79
Chapter 5 Paper Selection	80
1. General Guidelines	80
1.1 Paper Availability	80
1.2 Paper Specifications	80
1.3 Selecting the Right Paper	80
2. Special Paper	82
2.1 Transparency (Overhead Projection Film)	82
2.2 Adhesive-Backed Labels	83
3. Paper Type	84
Chapter 6 Maintenance	85
1. Toner Container Replacement	85
1.1 Toner Container Replacement Interval	85
1.2 Replenishing Toner	85
Appendix A Fonts	89
Appendix B Expansion Memory	93
1. Removing the Main Circuit Board	93
1.1 Notes on Handling the Main Circuit Board and DIMM	93
1.2 Removing the Main Circuit Board from the Printer	93
2. Installing DIMMs	94
2.1 Removing DIMM	94
2.2 Testing the Expansion Memory	94
Appendix C Host Computer Interface	95
1. Parallel Interface	95
1.1 Parallel Interface Communication Modes	95
1.2 Interface Signals	95
2. Serial Interface	96
2.1 Interface Signals	96
3. RS-232C Protocol	97
4. RS-232C Cable Connection	98
4.1 Preparing an RS-232C Cable	98
4.2 Connecting the RS-232C Cable	98
4.3 Setting the RS-232C Parameters	98
Appendix D Option Units	100
1. Available Options	100
2. Installing Option Units	102
2.1 PF-70/75 Paper Feeders	102
2.2 DF-70/71/75 Document Finishers	102
2.3 Network Interface	102
2.4 Hard Disk	103
2.5 Memory Card	103
Appendix E Specifications	104
Glossary	106
Index	108
A	108
B	108
C	108
D	108
E	108
F	108
G	108
H	108
I	108
J	108
K	108
L	108
M	108
N	109
O	109
P	109
R	109
S	109
T	109
V	109
W	109
Driver Guide ver 1.1	111
Contents	113
Chapter 1 Installing the Printer Driver	114
Chapter 2 Setting the Defaults	116
2.1 Adding Option Devices (Setup)	116
2.1.1 Installing the Paper Feeder (PF-70)	116
2.1.2 Installing the Paper Feeder (PF-75)	117
2.1.3 Installing the Document Finisher (DF-70/DF-71)	118
2.1.4 Installing the Document Finisher (DF-75)	119
2.1.5 Installing the Hard Disk	120
2.1.6 Using the RAM Disk	120
2.1.7 Selecting the User Name	121
2.1.8 Selecting the Printer Description Language	122
Chapter 3 Printing Through Application Software	124
3.1 Setting the Paper Size	124
3.1.1 Custom Size Settings	126
3.1.2 Advanced Media Settings	127
3.2 Setting the Duplex Printing	128
3.3 Using the Booklet Mode	129
3.4 Using the Document Finisher (DF-70/DF-71)	130
3.5 Using the Document Finisher (DF-75)	131
3.6 e-MPS	132
3.6.1 Using Job Retention	133
3.6.2 Using Virtual Mailbox Printing	138