Kyocera FS-9100DN FS-9100/9500 Operation Guide Rev-1.3 - Page 74

Chapter 4

Troubleshooting

4-6

The following table lists error messages that can be dealt with by the user.

Replace toner

Clean printer

Replace the toner container using a new toner kit. The printer does not operate when this message is

displayed. See

Toner Container Replacement on page 6-1

.

Replace waste

toner box

Replace the old waste toner box with the new one which is included in theTK-70 toner kit. The message

will also be shown if the waste toner box has become full. The waste toner box should be replaced

when the message display eventually shows

Toner low TK-70

. See

Toner Container Replacement

on page 6-1

.

Toner low

TK-70

Replace the toner container using a new toner kit. See

Toner Container Replacement on page 6-1

.

Warning

image adapt

Printing job cannot be done in current resolution because there is not enough internal memory. Try

adding more memory or changing resolution. See

Appendix B Expansion Memory

.

Warning

Low memory

The printer’s internal memory is running low due to the number of fonts and macros downloaded. Print

a status page to see how much user memory is left, and try deleting unnecessary fonts and macros.

3.3 Error Messages

Message

Corrective Action

File not found

Press GO

VMB: A VMB tray that was specified for output does not contain any jobs, or the VMB tray is not being

used. Confirm the VMB tray.

If Auto Continue is set to

On

, printing will be automatically resumed after a preset period of time. See

Auto Continue Setting on page 3-51

.

Format error

Memory card

This message appears when the printer is in the ready state and the memory card is not formatted, and

therefore cannot be read or written.

Format error

Hard disk

Initialization (formatting) of the hard disk is required. Initialize the hard disk.

Hard disk err ##

Press GO

Look at the error code given in place of

##

and refer to the corresponding description given below.

01:

hard disk format error. If this error recurs even if the power has been turned off and then on,

reformat the hard disk.

02:

The disk system is not installed. Recheck the requirements for using the system and the

devices.

04:

There is no available hard disk space. Delete unnecessary files, etc., to free up space.

05:

The specified file does not exist in the hard disk.

06:

There is no memory available to the hard disk system. Increase the available memory.

10:

Formatting is not possible because host data is being spooled on the hard disk.Wait until the

hard disk is ready, and then format.

20:

The hard disk was installed in the incorrect slot (OPT2). Reinstall the hard disk in a different slot

(OPT1/HDD).

85:

VMB; Alias error (the alias setting was lost, or the VMB tray corresponding to the alias does not

exist). Set the alias again.

97:

Code job; The number of permanent code jobs reached the limit value, and no more can be

saved. Either delete some unnecessary jobs, etc., or increae the limit.

99:

A print job for the specified ID does not exist in the hard disk.

I/F occupied

This message is displayed when you attempt to use the printer’s operator panel to change the

environmental settings on the interface from which data are presently being received.

ID error

The ID entered for a private job, or a stored job is not correct. Check the ID that is set using the printer

driver.

:Alarm buzzer sounds when an error occurs. Press the

CANCEL

key to stop the alarm buzzer.

(Continued on next page)

Message

Corrective Action

Section	Page
Operation Guide ver 1.3	1
Contents	5
Introduction	7
For More Information...	7
Guide to the Operation Guide	7
IMPORTANT! PLEASE READ FIRST	8
Chapter 1 Names of Parts	12
Chapter 2 How to Load Paper	14
1. How to Load Paper	14
1.1 Loading Paper into the Paper Cassette	14
1.2 Loading Paper into the MP (Multi-Purpose) Tray	15
1.3 Setting Envelopes	16
Chapter 3 Using the Operator Panel	17
1. Understanding the Operator Panel	17
1.1 Operation Indicators	18
1.2 Message Display	18
1.3 Interface Indicator	18
1.4 Paper Size Indicator	19
1.5 Paper Type Indicator	19
1.6 Keys	19
2. Using the Operator Panel	20
2.1 Menu Selection System	20
2.2 Using the Menu Selection System	26
2.2.1 Printing the Menu Map	26
2.2.2 Printing Status Page	26
2.2.3 e-MPS	27
2.2.4 Changing the Interface Parameters	34
2.2.5 Changing the Emulation	38
2.2.6 Setting the Default Font	40
2.2.7 Using Page Set Menus	42
2.2.8 Setting the Print Quality	46
2.2.9 Operating an Option Hard Disk	47
2.2.10 Operating a RAM Disk	50
2.2.11 Operating a Memory Card	52
2.2.12 Paper Handling	56
2.2.13 Other Modes	63
Chapter 4 Troubleshooting	69
1. General Guide	69
2. Print Quality Problems	70
3. Indicators and Messages	72
3.1 Indicators	72
3.2 Maintenance Messages	72
3.3 Error Messages	74
4. Correcting a Paper Jam	76
4.1 Jam in Paper Cassette	77
4.2 Jam at the MP Tray	77
4.3 Jam in Left Cover 1	78
4.4 Jam in Left Cover 2	79
4.5 Paper Jam at the Option Document Finisher	79
Chapter 5 Paper Selection	80
1. General Guidelines	80
1.1 Paper Availability	80
1.2 Paper Specifications	80
1.3 Selecting the Right Paper	80
2. Special Paper	82
2.1 Transparency (Overhead Projection Film)	82
2.2 Adhesive-Backed Labels	83
3. Paper Type	84
Chapter 6 Maintenance	85
1. Toner Container Replacement	85
1.1 Toner Container Replacement Interval	85
1.2 Replenishing Toner	85
Appendix A Fonts	89
Appendix B Expansion Memory	93
1. Removing the Main Circuit Board	93
1.1 Notes on Handling the Main Circuit Board and DIMM	93
1.2 Removing the Main Circuit Board from the Printer	93
2. Installing DIMMs	94
2.1 Removing DIMM	94
2.2 Testing the Expansion Memory	94
Appendix C Host Computer Interface	95
1. Parallel Interface	95
1.1 Parallel Interface Communication Modes	95
1.2 Interface Signals	95
2. Serial Interface	96
2.1 Interface Signals	96
3. RS-232C Protocol	97
4. RS-232C Cable Connection	98
4.1 Preparing an RS-232C Cable	98
4.2 Connecting the RS-232C Cable	98
4.3 Setting the RS-232C Parameters	98
Appendix D Option Units	100
1. Available Options	100
2. Installing Option Units	102
2.1 PF-70/75 Paper Feeders	102
2.2 DF-70/71/75 Document Finishers	102
2.3 Network Interface	102
2.4 Hard Disk	103
2.5 Memory Card	103
Appendix E Specifications	104
Glossary	106
Index	108
A	108
B	108
C	108
D	108
E	108
F	108
G	108
H	108
I	108
J	108
K	108
L	108
M	108
N	109
O	109
P	109
R	109
S	109
T	109
V	109
W	109
Driver Guide ver 1.1	111
Contents	113
Chapter 1 Installing the Printer Driver	114
Chapter 2 Setting the Defaults	116
2.1 Adding Option Devices (Setup)	116
2.1.1 Installing the Paper Feeder (PF-70)	116
2.1.2 Installing the Paper Feeder (PF-75)	117
2.1.3 Installing the Document Finisher (DF-70/DF-71)	118
2.1.4 Installing the Document Finisher (DF-75)	119
2.1.5 Installing the Hard Disk	120
2.1.6 Using the RAM Disk	120
2.1.7 Selecting the User Name	121
2.1.8 Selecting the Printer Description Language	122
Chapter 3 Printing Through Application Software	124
3.1 Setting the Paper Size	124
3.1.1 Custom Size Settings	126
3.1.2 Advanced Media Settings	127
3.2 Setting the Duplex Printing	128
3.3 Using the Booklet Mode	129
3.4 Using the Document Finisher (DF-70/DF-71)	130
3.5 Using the Document Finisher (DF-75)	131
3.6 e-MPS	132
3.6.1 Using Job Retention	133
3.6.2 Using Virtual Mailbox Printing	138

Kyocera FS-9100DN FS-9100/9500 Operation Guide Rev-1.3 - Page 74

Error Messages, Toner Container Replacement on Toner Container Replacement,

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