Kyocera FS-9100DN FS-9100/9500 Operation Guide Rev-1.3 - Page 76

Chapter 4

Troubleshooting

4-8

The

Paper jam

message is displayed on the message display

when paper becomes stuck in the paper transport system, the

paper feed timing is incorrect, or paper fails to feed at all. The

jam can be corrected by removing the paper.

The printer goes off-line when the

Paper jam

message is dis-

played.

When a paper jam occurs, a paper jam message and the paper

jam location are indicated on the message display. Details of the

messages and paper jam locations are as follows:

When the jammed paper has been removed, open and close the

printer’s front cover. Then the printer automatically warms up,

goes on-line, and continues printing. Depending on the point at

which the jam occurred, the printer may or may not print the

jammed page.

If paper jams occur frequently, try using a different type of paper,

replace with paper from another ream, turn the stack of paper

over, or turn the paper the other way around. Also, look for tiny

pieces of paper that may have been torn off and overlooked

when the jammed paper was removed.

If you cannot solve the problem by changing the paper, there

may be a problem with the printer. Contact your service repre-

sentative.

When pulling the paper, pull it gently so as not to tear it. Torn

pieces of paper are difficult to remove and may be easily over-

looked, deterring the jam recovery.

Online help messages

With the online help message function, this printer can display

the procedure to correct a paper jam on the message display.

When a paper jam message is displayed, press the

key.

Pressing the

4

key at the online help message display shows

the next step; pressing the

3

key shows the previous step. To

exit the online help message display, press the

key. The pre-

viously shown paper jam message appears.

4. Correcting a Paper Jam

Paper jam message

Pager jam location

Description

Reference Page

Paper jam

Cassette 1(2)

A

Paper is jammed at the paper cassette or inside the

printer. “

1

” appears with upper cassette, while "

2

" with

lower cassette.

4-9

Paper jam

Cassette 3(4)

B

Paper is jammed at the option paper feeder cassette.

When installing the paper feeder PF-70, “

3

” appears with

upper cassette, while “

4

” with lower cassette.

4-9

Paper jam

Finisher

C

Remove the paper jammed in the paper stacker. (For

details, see the operation guide for document finisher)

See document

finisher DF-75

Operation Guide

Paper jam

MP Transport

D

Paper is jammed inside the MP transport.

4-9

Paper jam

MP Tray

E

Paper is jammed at the MP tray.

4-9

Paper jam

Reverse adapter

F

Paper is jammed at the reverse adapter of document

finisher DF-75.

See document

finisher DF-75

Operation Guide

Paper jam

Left cover 1 (to 3)

G

Paper is jammed in the left cover section. “

3

” appears

when jam occurs in the left cover section of the paper

feeder.

4-10

NOTE

?

?

Section	Page
Operation Guide ver 1.3	1
Contents	5
Introduction	7
For More Information...	7
Guide to the Operation Guide	7
IMPORTANT! PLEASE READ FIRST	8
Chapter 1 Names of Parts	12
Chapter 2 How to Load Paper	14
1. How to Load Paper	14
1.1 Loading Paper into the Paper Cassette	14
1.2 Loading Paper into the MP (Multi-Purpose) Tray	15
1.3 Setting Envelopes	16
Chapter 3 Using the Operator Panel	17
1. Understanding the Operator Panel	17
1.1 Operation Indicators	18
1.2 Message Display	18
1.3 Interface Indicator	18
1.4 Paper Size Indicator	19
1.5 Paper Type Indicator	19
1.6 Keys	19
2. Using the Operator Panel	20
2.1 Menu Selection System	20
2.2 Using the Menu Selection System	26
2.2.1 Printing the Menu Map	26
2.2.2 Printing Status Page	26
2.2.3 e-MPS	27
2.2.4 Changing the Interface Parameters	34
2.2.5 Changing the Emulation	38
2.2.6 Setting the Default Font	40
2.2.7 Using Page Set Menus	42
2.2.8 Setting the Print Quality	46
2.2.9 Operating an Option Hard Disk	47
2.2.10 Operating a RAM Disk	50
2.2.11 Operating a Memory Card	52
2.2.12 Paper Handling	56
2.2.13 Other Modes	63
Chapter 4 Troubleshooting	69
1. General Guide	69
2. Print Quality Problems	70
3. Indicators and Messages	72
3.1 Indicators	72
3.2 Maintenance Messages	72
3.3 Error Messages	74
4. Correcting a Paper Jam	76
4.1 Jam in Paper Cassette	77
4.2 Jam at the MP Tray	77
4.3 Jam in Left Cover 1	78
4.4 Jam in Left Cover 2	79
4.5 Paper Jam at the Option Document Finisher	79
Chapter 5 Paper Selection	80
1. General Guidelines	80
1.1 Paper Availability	80
1.2 Paper Specifications	80
1.3 Selecting the Right Paper	80
2. Special Paper	82
2.1 Transparency (Overhead Projection Film)	82
2.2 Adhesive-Backed Labels	83
3. Paper Type	84
Chapter 6 Maintenance	85
1. Toner Container Replacement	85
1.1 Toner Container Replacement Interval	85
1.2 Replenishing Toner	85
Appendix A Fonts	89
Appendix B Expansion Memory	93
1. Removing the Main Circuit Board	93
1.1 Notes on Handling the Main Circuit Board and DIMM	93
1.2 Removing the Main Circuit Board from the Printer	93
2. Installing DIMMs	94
2.1 Removing DIMM	94
2.2 Testing the Expansion Memory	94
Appendix C Host Computer Interface	95
1. Parallel Interface	95
1.1 Parallel Interface Communication Modes	95
1.2 Interface Signals	95
2. Serial Interface	96
2.1 Interface Signals	96
3. RS-232C Protocol	97
4. RS-232C Cable Connection	98
4.1 Preparing an RS-232C Cable	98
4.2 Connecting the RS-232C Cable	98
4.3 Setting the RS-232C Parameters	98
Appendix D Option Units	100
1. Available Options	100
2. Installing Option Units	102
2.1 PF-70/75 Paper Feeders	102
2.2 DF-70/71/75 Document Finishers	102
2.3 Network Interface	102
2.4 Hard Disk	103
2.5 Memory Card	103
Appendix E Specifications	104
Glossary	106
Index	108
A	108
B	108
C	108
D	108
E	108
F	108
G	108
H	108
I	108
J	108
K	108
L	108
M	108
N	109
O	109
P	109
R	109
S	109
T	109
V	109
W	109
Driver Guide ver 1.1	111
Contents	113
Chapter 1 Installing the Printer Driver	114
Chapter 2 Setting the Defaults	116
2.1 Adding Option Devices (Setup)	116
2.1.1 Installing the Paper Feeder (PF-70)	116
2.1.2 Installing the Paper Feeder (PF-75)	117
2.1.3 Installing the Document Finisher (DF-70/DF-71)	118
2.1.4 Installing the Document Finisher (DF-75)	119
2.1.5 Installing the Hard Disk	120
2.1.6 Using the RAM Disk	120
2.1.7 Selecting the User Name	121
2.1.8 Selecting the Printer Description Language	122
Chapter 3 Printing Through Application Software	124
3.1 Setting the Paper Size	124
3.1.1 Custom Size Settings	126
3.1.2 Advanced Media Settings	127
3.2 Setting the Duplex Printing	128
3.3 Using the Booklet Mode	129
3.4 Using the Document Finisher (DF-70/DF-71)	130
3.5 Using the Document Finisher (DF-75)	131
3.6 e-MPS	132
3.6.1 Using Job Retention	133
3.6.2 Using Virtual Mailbox Printing	138

Kyocera FS-9100DN FS-9100/9500 Operation Guide Rev-1.3 - Page 76

Correcting a Paper Jam, Online help messages, Paper jam message, r jam location, Description

Page 76 highlights