Kyocera KM-C3232E Fax System (N) Operation Guide Rev-1.2 - Page 98

Troubleshooting Tables, Problem, Check point, Corrective procedure, Reference

Page 98 highlights

Troubleshooting Troubleshooting Tables If you experience trouble with your fax machine, refer to the tables below for the appropriate corrective procedures. If the trouble persists, contact your service representative, an authorized service center or the place of purchase. Problem The detected document size is often wrong. I am not able to send my documents. I am not able to perform Broadcast Transmission. During registration of an Encryption Box, an error occurs when I enter the box number and I cannot register the Encryption Box. I am not able to print out documents from my Encryption Box. Check point Corrective procedure Reference page Is the machine installed in a If the machine is installed in location where it is exposed such a location, document to strong light from directly size detection may be overhead, or from above influenced by the light. and behind? Consult with your service representative, an authorized service center or the place of purchase. ______ Is the modular cord connected correctly? Connect the modular cord correctly. ______ Is Communication Error displayed? Perform the necessary procedure to correct the error and try to transmit the documents again. 10-11 Is TX/RX Restriction Turn OFF TX/RX (transmission or reception) Restriction (transmission or turned ON? reception). 5-56 Is the memory in your fax machine full? Try the Broadcast Transmission procedure again after memory becomes available or after you create available space in memory. 2-13 5-20 5-65 Is the box number you are You CANNOT register an trying to enter the same as Encryption Box number that the subaddress already is identical to a registered registered for an F-Code F-Code Box subaddress. Box? Select a different Encryption Box number. ______ Are the Encryption Box number and ID that you entered correct? If you do not know the correct Encryption Box ID, contact your service representative, an authorized service center or the place of purchase. ______ 4-6

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Troubleshooting
4-6
Troubleshooting Tables
If you experience trouble with your fax machine, refer to the tables below for the appropriate
corrective procedures.
If the trouble persists, contact your service representative, an authorized service center or the place
of purchase.
Problem
Check point
Corrective procedure
Reference
page
The detected document
size is often wrong.
Is the machine installed in a
location where it is exposed
to strong light from directly
overhead, or from above
and behind?
If the machine is installed in
such a location, document
size detection may be
influenced by the light.
Consult with your service
representative, an
authorized service center or
the place of purchase.
______
I am not able to send my
documents.
Is the modular cord
connected correctly?
Connect the modular cord
correctly.
______
Is
Communication Error
displayed?
Perform the necessary
procedure to correct the
error and try to transmit the
documents again.
10-11
Is TX/RX Restriction
(transmission or reception)
turned ON?
Turn OFF TX/RX
Restriction (transmission or
reception).
5-56
I am not able to perform
Broadcast Transmission.
Is the memory in your fax
machine full?
Try the Broadcast
Transmission procedure
again after memory
becomes available or after
you create available space
in memory.
2-13
5-20
5-65
During registration of an
Encryption Box, an error
occurs when I enter the
box number and I cannot
register the Encryption
Box.
Is the box number you are
trying to enter the same as
the subaddress already
registered for an F-Code
Box?
You CANNOT register an
Encryption Box number that
is identical to a registered
F-Code Box subaddress.
Select a different
Encryption Box number.
______
I am not able to print out
documents from my
Encryption Box.
Are the Encryption Box
number and ID that you
entered correct?
If you do not know the
correct Encryption Box ID,
contact your service
representative, an
authorized service center or
the place of purchase.
______