Home » Kyocera Manuals » Multifunction Devices » Kyocera KM-C3232E » Manual Viewer

Kyocera KM-C3232E Fax System (N) Operation Guide Rev-1.2 - Page 99

Problem, Check point, Corrective procedure, Reference, Is the Encryption Key - service manual

Get Kyocera KM-C3232E PDF manuals and user guides

Add to My Manuals
Save this manual to your list of manuals

Page 99 highlights

Troubleshooting Problem Check point Corrective procedure Reference page I am not able to perform Did the transmitting party Check the information to be Encrypted Communication. perform the appropriate registered once again with registration procedure for the other party. the one-touch key (designated for Encrypted Transmission) as decided in advance with the receiving party? 2-18 Did the receiving party Check the information to be perform the appropriate registered once again with registration procedure for the other party. the Encryption Box as decided in advance with the transmitting party? 5-61 Is the Encryption Key you Check the Encryption Key used correct? to be registered once again with the other party. 5-59 5-66 I am not able to perform Remote Switching. Is your telephone service set for pulse dialing? Some telephones allow you to transmit the desired tone signals by simply pushing the appropriate buttons. Refer to the Instruction Manual for the telephone being used. ______ Did you use the correct Check the registered 5-8 Remote Switching number? number. (Factory default setting: 55) I was able to receive a fax, Is Fax Forwarding turned but it was not printed out ON? and the documents are not in memory. Check the Fax Forwarding setting. 5-36 I am not able to receive Is the modular cord documents. connected correctly? Connect the modular cord correctly. ______ Is Communication Error displayed? Perform the necessary procedure to correct the error and try to receive the documents again. 10-11 Is TX/RX Restriction Turn OFF TX/RX (transmission or reception) Restriction (transmission or turned ON? reception). 5-56 I am not able to receive documents into memory (Memory Reception). Is the memory in your fax machine full? Try to receive the documents once again after memory becomes available or after you create available space in memory. 2-13 5-20 5-65 I am not able to perform Polling Reception. Did the transmitting party perform the Polling Transmission procedure correctly? Check with the transmitting party. ______ 4-7

Section	Page
General Notice	7
Legal and Safety Information	11
Introduction	14
1 Fax Operation (Names of Parts / Preparations / Features and Functions of this Fax)	17
Names of Parts	18
Main Body Parts	18
Operation Panel	19
Fax Screens	20
Preparations	22
Designating the Type of Phone Line Being Used (Line Type setting) (Inch version only)	22
Turning TTI Transmission ON/OFF (TTI setting)	23
Registering the Information Identifying Your Facsimile (Location Info. setting)	24
Setting the Current Date and Time (Date & Time setting)	25
Features and Functions of this Fax	27
Switching from the Copy Operation Mode to the Fax Operation Mode	27
What is the Initial Mode?	27
What is the Administrator Number Used For?	28
When You Press the Reset Key...	28
Automatically Clearing the Current Settings (Auto Clear function)	28
Using a 3-digit Document Number to Manage Fax Communications (Document Number)	29
Automatically Engaging the Energy Saving Mode (Auto sleep function)	29
Sending a Fax Directly from a Network Computer (Network FAX functions)	30
Handling 2 Jobs Simultaneously (Dual Access function)	31
Sending Multiple Sets of Documents in One Batch (Batch Transmission function)	33
Rotating the Document Image for Transmission (Rotate & Transmit function)	33
Verifying IDs With the Other Party Using F-Codes (F-Code Based Communication)	33
Receiving Documents Even When Paper Has Run Out (Memory Reception function)	34
Rotating Received Data to Fit the Available Paper (Rotate Received Data function)	34
Backing Up Memory Even During a Power Failure (Imaging Memory Backup function)	35
Printing Out Received Documents Even During Copying (Fax Priority Printout function)	35
Make Copies Even During Printing of an Incoming Fax (Copy Priority Printout function)	36
Using a 4-Digit Number to Select the Destination (Abbreviated Numbers)	36
2 Fax Operation (Basic Use)	37
Sending Documents	38
Receiving Documents Automatically (Automatic Fax Reception)	46
Canceling a Communication	49
Canceling a Memory Transmission (during scanning)	49
Canceling a Memory Transmission (during transmission)	49
Canceling a Direct Feed Transmission	50
Canceling a Reception	50
Entering Characters	51
What is in the Character Input screen?	51
How Do I Enter Characters?	53
Dialing the Destination Using Only One Key (One-Touch Keys)	54
Registering New One-Touch Keys	54
Modifying or Deleting Registered Information	57
Dialing With a One-Touch Key	58
Printing Out a One-Touch Key List	59
Dialing the Destination Using Only a 4-Digit Number (Abbreviated Dialing)	61
Dialing the Destination Using the Address Book (Address Book)	63
Searching for a Destination with the Address Book	63
How Do I Find a Destination in the Address Book?	63
Printing Out a Telephone Directory List	65
Dialing the Same Number Again (Redialing functions)	66
Automatic Redialing	66
Manual Redialing	66
3 Fax Operation (Various Functions)	67
Sending 2-Sided Documents (Duplex Transmission)	68
Preparing the Next Documents During Another Communication (Standby Transmission)	71
Sending the Same Documents to Multiple Destinations (Broadcast Transmission)	73
Sending Important Documents Before Others (Interrupt Transmission)	75
Sending Documents at a Specified Time (Communication Using the Timer)	77
Dialing the Destination With A Registered Number and the Numeric Keys (Chain Dial Keys)	79
Registering New Chain Dial Keys	79
Modifying or Deleting Registered Information	81
Dialing With a Chain Dial Key	82
Managing Information for a Scheduled Communication (Editing a Communication in Memory)	84
Printing Out a Sample Image of Waiting Documents	84
Force-Starting the Communication	85
Deleting the Communication	85
Modifying the Contents of the Communication	86
Initiating the Fax Connection Manually (Manual Fax Transmission)	89
Initiating the Fax Connection Manually (Manual Fax Reception)	91
4 Troubleshooting	93
When the Fax Lamp is Lit...	94
CAUTIONS before Disconnecting the Power Cord	94
If a Power Failure Report is Printed Out...	94
If an Error Occurs...	95
When One of These Message is Displayed...	96
Troubleshooting Tables	98
5 Other Features of this Fax	103
Automatically Switching Between the Fax and a Telephone (Auto FAX/TEL Switching)	104
Automatically Switching Between the Fax and an Answering Machine (TAD Reception)	106
Using Different Fax and Telephone Numbers (D.R.D. Reception) [Available in inch versions only]	108
Initiating Fax Reception From A Connected Telephone (Remote Switching)	110
Changing the Remote Switching Number	110
Initiating the Reception	111
Allowing the Receiving Party to Initiate Reception (Polling Communication)	112
Preparing Documents for a Polling Transmission	112
Receiving Documents Using Polling Reception	114
Communicating Using F-Codes (F-Code Based Communication)	116
What F-Codes are used in this fax?	116
What are F-Code Boxes?	117
Communicating Confidentially (F-Code Based Confidential Communication)	118
Registering New F-Code Confidential Boxes	118
Modifying or Deleting F-Code Confidential Boxes	119
Sending Documents Using F-Code Based Confidential Transmission	120
Printing Out Documents from an F-Code Confidential Box	122
Printing Out an F-Code Confidential Box List	123
Entering Documents into an F-Code Confidential Box	124
Receiving Documents from an F-Code Based Bulletin Board	125
Using a Relay Station to Send Your Documents (F-Code Based Relay Broadcast Communication)	128
Registering New F-Code Relay Boxes	128
Modifying or Deleting F-Code Relay Boxes	130
Sending Documents as an F-Code Based Relay Broadcast Transmission	133
Printing Out an F-Code Relay Box List	135
Having Received Faxes Forwarded to Another Fax Number (Fax Forwarding)	136
Registering the Fax Forwarding Information	136
Modifying Registered Fax Forwarding Information	137
Turning Fax Forwarding ON/OFF	138
Dialing Multiple Destinations as a Group (Group Dial Keys)	140
Registering New Group Dial Keys	140
Modifying or Deleting Registered Information	141
Dialing With a Group Dial Key	144
Printing Out a Group Dial List	145
Saving Specific Communication Settings as a Single Program (Program Keys)	146
Registering New Program Keys	146
Modifying or Deleting Registered Information	148
Using a Program Key	150
Printing Out a Program Dial List	151
Restricting Communication To/From Specific Destinations (TX/RX Restriction)	152
Registering New Permit Fax Numbers	152
Modifying or Deleting Permit Fax Numbers	154
Registering New Permit IDs	154
Modifying or Deleting Permit IDs	155
Registering New Reject Fax Numbers	156
Modifying or Deleting Reject Fax Numbers	157
Turning TX/RX Restriction ON/OFF	158
Communicating with Encrypted Documents (Encrypted Communication)	160
Registering New Encryption Keys	161
Modifying or Deleting Encryption Keys	162
Registering New Encryption Boxes	163
Modifying or Deleting Encryption Boxes	165
Performing the Operation at the Transmitting Fax	166
Performing the Operation at the Receiving Fax	166
Printing Out Documents from an Encryption Box	167
Printing Out an Encryption Key List	168
Printing Out an Encryption Box List	169
Managing Fax Use by Each Department (Restricted Access)	170
Using the fax with Restricted Access turned ON...	172
Accessing the Register Screen When Restricted Access is Turned ON	172
Accessing the Application Screen When Restricted Access is Turned ON	173
Accessing the Print Report Screen When Restricted Access is Turned ON	174
Printing Out a Restricted Access Report	175
6 Managing Information About Your Fax Communications	177
Checking the Result of Each Communication (Communication Result Display)	178
Checking the Result of Transmissions	178
Checking the Result of Receptions	179
Printing the Different Management Reports/List (Management Reports/Lists Printout)	180
Printing Out an Activity Report	180
Printing Out a Confirmation Report	180
Printing Out a User Setting List	181
7 Various Settings and Registration	183
Turning Print Out of Each Report ON/OFF (Print Report setting)	184
Turning the Bulletin Board ON/OFF (Bulletin Board setting)	187
Setting the Number of Rings [Auto Fax Reception] (Number of Rings setting)	188
Making Volume Settings (Volume setting)	189
Setting the Number of Redial Attempts (Number of Redials setting)	191
Setting the Document Size for Scanning from the Document Processor (Scan from DP setting)	192
Setting the Default Transmission Mode (TX Mode/Default setting)	193
Selecting the Automatic Reception Mode (Receive Mode setting)	194
Turning Reception Date & Time Print Out ON/OFF (RX Date/Time setting)	196
Selecting the Paper Feed Selection Mode (Fax Paper Feeding Tray setting)	197
Turning Manual Paper Feed ON/OFF (MP Tray setting)	199
Turning Duplex Reception ON/OFF (Duplex RX setting)	200
Turning 2 in 1 Reception ON/OFF (2 in 1 RX setting)	201
Turning Remote Diagnosis ON/OFF (Remote Diagnosis setting)	202
Registering the Remote Test ID (Remote Test ID setting)	203
Receiving faxes at the same size or a reduced size (Reception Size setting)	204
8 Optional Equipment	205
Optional Memory	206
9 Network FAX Settings	207
Performing the Setup Procedure	208
Connecting the Fax Machine and the Computer	209
Making the Initial Settings on the Fax Machine	210
Registering the Network FAX Reception Settings	210
Turning the Save Transmitted Documents Function ON/OFF	211
Selecting the File Type	211
Adding Information to the NW-FAX File Name (NW-FAX File Add.Info. setting)	212
Registering the Network FAX Information	214
Printing Out a Network FAX Settings List	219
10 Reference Information	221
Specifications	222
Character Input Screens	223
Paper Size and Priority Feed Chart (Inch version)	225
Paper Size and Priority Feed Chart (Metric version)	227
Menu Flow Charts	229
Error Code Tables	231

Match case Limit results 1 per page

Troubleshooting

4-7

I am not able to perform

Encrypted Communication.

Did the transmitting party

perform the appropriate

registration procedure for

the one-touch key

(designated for Encrypted

Transmission) as decided in

advance with the receiving

party?

Check the information to be

registered once again with

the other party.

2-18

Did the receiving party

perform the appropriate

registration procedure for

the Encryption Box as

decided in advance with the

transmitting party?

Check the information to be

registered once again with

the other party.

5-61

Is the Encryption Key you

used correct?

Check the Encryption Key

to be registered once again

with the other party.

5-59

5-66

I am not able to perform

Remote Switching.

Is your telephone service

set for pulse dialing?

Some telephones allow you

to transmit the desired tone

signals by simply pushing

the appropriate buttons.

Refer to the Instruction

Manual for the telephone

being used.

______

Did you use the correct

Remote Switching number?

Check the registered

number. (Factory default

setting: 55)

5-8

I was able to receive a fax,

but it was not printed out

and the documents are not

in memory.

Is Fax Forwarding turned

ON?

Check the Fax Forwarding

setting.

5-36

I am not able to receive

documents.

Is the modular cord

connected correctly?

Connect the modular cord

correctly.

______

Communication Error

displayed?

Perform the necessary

procedure to correct the

error and try to receive the

documents again.

10-11

Is TX/RX Restriction

(transmission or reception)

turned ON?

Turn OFF TX/RX

Restriction (transmission or

reception).

5-56

I am not able to receive

documents into memory

(Memory Reception).

Is the memory in your fax

machine full?

Try to receive the

documents once again after

memory becomes available

or after you create available

space in memory.

2-13

5-20

5-65

I am not able to perform

Polling Reception.

Did the transmitting party

perform the Polling

Transmission procedure

correctly?

Check with the transmitting

party.

______

Problem

Check point

Corrective procedure

Reference

page