Dell PowerEdge 2970 Hardware Owner's Manual - Page 124

Troubleshooting a Fan, Troubleshooting System Memory

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Troubleshooting a Fan Problem • System-status indicator is amber. • Systems management software issues a fan-related error message. • Front panel LCD indicates a problem with the fan. Action CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the computer and protecting against electrostatic discharge. 1 Run the appropriate diagnostic test. See "Using Server Administrator Diagnostics" on page 135. 2 Open the system. See "Opening and Closing the System" on page 55. CAUTION: The cooling fans are hot-pluggable. To maintain proper cooling while the system is on, only replace one fan at a time. 3 Locate the faulty fan indicated by the LCD display or diagnostic software. For the identification number of each fan, see Figure 3-8. 4 Ensure that the faulty fan is fully seated in the fan bracket and attached to the power connector. See "System Fans" on page 63. NOTE: Wait 30 seconds for the system to recognize the fan and determine whether it is working properly. 5 If the problem is not resolved, install a new fan. See "System Fans" on page 63. If the replacement fan is working properly, close the system. See "Opening and Closing the System" on page 55. If the replacement fan does not operate, see "Getting Help" on page 147. Troubleshooting System Memory Problem • Faulty memory module. • Faulty system board. • Front-panel status LCD indicates a problem with system memory. 124 Troubleshooting Your System

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124
Troubleshooting Your System
Troubleshooting a Fan
Problem
•
System-status indicator is amber.
•
Systems management software issues a fan-related error message.
•
Front panel LCD indicates a problem with the fan.
Action
CAUTION:
Only trained service technicians are authorized to remove the system cover and access any of the
components inside the system. Before performing any procedure, see your
Product Information Guide
for
complete information about safety precautions, working inside the computer and protecting against electrostatic
discharge.
1
Run the appropriate diagnostic test. See "Using Server Administrator Diagnostics" on page 135.
2
Open the system. See "Opening and Closing the System" on page 55.
CAUTION:
The cooling fans are hot-pluggable. To maintain proper cooling while the system is on, only replace
one fan at a time.
3
Locate the faulty fan indicated by the LCD display or diagnostic software. For the identification
number of each fan, see Figure 3-8.
4
Ensure that the faulty fan is fully seated in the fan bracket and attached to the power connector. See
"System Fans" on page 63.
NOTE:
Wait 30 seconds for the system to recognize the fan and determine whether it is working properly.
5
If the problem is not resolved, install a new fan. See "System Fans" on page 63.
If the replacement fan is working properly, close the system. See "Opening and Closing the System" on
page 55.
If the replacement fan does not operate, see "Getting Help" on page 147.
Troubleshooting System Memory
Problem
•
Faulty memory module.
•
Faulty system board.
•
Front-panel status LCD indicates a problem with system memory.