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Dell PowerEdge 2970 Hardware Owner's Manual - Page 183

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Index A alert messages, 36 B back-panel features, 17 baseboard management controller See BMC. battery (RAID) installing, 69 battery (system) replacing, 100 troubleshooting, 122 bezel, 53 blank hard drive, 57 power supply, 62 BMC configuring, 49 keystrokes, 12 boot device configuring, 70 C cabling diskette drive, 86 optical drive, 81 RAC card, 81 cabling (continued) SAS controller card, 67-68 tape drive, 89 CD/DVD drive See optical drive. center riser board connectors, 145 installing, 104 removing, 104 connectors expansion-card riser boards, 144 NIC, 17 RAC card, 17 SAS/SATA backplane board, 143 serial I/O, 17 system board, 141 USB, 13, 17 video, 13, 17 control panel assembly features, 13 installing, 110 removing, 109 cooling fan removing, 63 replacing, 64 troubleshooting, 124 cooling shroud installing, 75 removing, 74 cover closing, 56 opening, 55 D Dell contacting, 151-152 diagnostics advanced testing options, 136 testing options, 136 when to use, 135 diagnostics messages, 35 DIMMs See memory modules. diskette drive drive carrier, 86 installing, 85 removing, 84 troubleshooting, 126 drive blank installing, 57 removing, 57 drive carrier diskette drive, 86 hard drive, 59 Index 183

Section	Page
Hardware Owner’s Manual	1
Contents	3
About Your System	11
Other Information You May Need	11
Accessing System Features During Startup	12
Front-Panel Features and Indicators	13
Hard-Drive Indicator Codes	15
Back-Panel Features and Indicators	17
Connecting External Devices	17
Power Indicator Codes	18
NIC Indicator Codes	19
LCD Status Messages	20
Solving Problems Described by LCD Status Messages	27
Removing LCD Status Messages	28
System Messages	28
Warning Messages	35
Diagnostics Messages	35
Alert Messages	36
Using the System Setup Program	37
Entering the System Setup Program	37
Responding to Error Messages	37
Using the System Setup Program	38
System Setup Options	38
Main Screen	38
Memory Information Screen	41
CPU Information Screen	41
Integrated Devices Screen	42
Serial Communication Screen	43
System Security Screen	44
Exit Screen	45
System and Setup Password Features	45
Using the System Password	46
Using the Setup Password	48
Disabling a Forgotten Password	49
Baseboard Management Controller Configuration	49
Entering the BMC Setup Module	49
BMC Setup Module Options	49
Installing System Components	51
Recommended Tools	51
Inside the System	52
Front Bezel	53
Removing the Front Bezel	54
Replacing the Front Bezel	55
Opening and Closing the System	55
Opening the System	55
Closing the System	56
Hard Drives	56
Removing a Drive Blank	57
Installing a Drive Blank	57
Removing a Hot-Plug Hard Drive	57
Installing a Hot-Plug Hard Drive	58
Replacing a Hard-Drive Carrier	59
Removing a Hard Drive From a Hard-Drive Carrier	59
Installing a Hard Drive Into a Drive Carrier	59
Power Supplies	60
Removing a Power Supply	61
Replacing a Power Supply	62
Removing the Power Supply Blank	62
Installing the Power Supply Blank	63
System Fans	63
Removing a System Fan	63
Replacing a Cooling Fan	64
SAS Controller Daughter Card	65
Installing a SAS Controller Daughter Card	65
Removing a SAS Controller Daughter Card	68
RAID Battery	69
Installing a RAID Battery	69
Removing a RAID Battery	70
Configuring the Boot Device	70
Internal USB Memory Key Connector	70
Installing the Optional Internal USB Memory Key	70
Expansion Cards	72
Expansion Card Installation Guidelines	72
Installing an Expansion Card	72
Removing an Expansion Card	74
Cooling Shroud	74
Removing the Cooling Shroud	74
Installing the Cooling Shroud	75
Fan Bracket	76
Removing the Fan Bracket	76
Replacing the Fan Bracket	77
Expansion-Card Cage	77
Removing the Expansion-Card Cage	77
Replacing the Expansion-Card Cage	79
RAC Card	79
Removing the RAC Card	79
Installing a RAC Card	81
Optical Drive	81
Removing the Optical Drive from the System	82
Installing the Optical Drive	83
Removing the Optical Drive From the Optical Drive Tray	83
Installing an Optical Drive Into the Optical Drive Tray	84
Diskette Drive	84
Removing the Diskette Drive From the System	84
Installing the Diskette Drive Into the System	85
Removing the Diskette Drive From the Drive Carrier	86
Installing the Diskette Drive Into the Drive Carrier	87
Tape Drive	87
Removing and Installing an Internal Tape Drive	87
Removing and Replacing the Tape Drive Cable Retention Bracket	89
System Memory	91
General Memory Module Installation Guidelines	91
Memory Sparing Support	92
Installing Memory Modules	94
Removing Memory Modules	95
Integrated NIC TOE	96
Processors	96
Removing a Processor	96
Installing a Processor	98
System Battery	100
Replacing the System Battery	100
Expansion-Card Riser Boards	102
Removing the Left Expansion-Card Riser Board	102
Installing the Left Riser Board	103
Removing the Center Riser Board	104
Installing the Center Riser Board	104
Sideplane Board	105
Removing the Sideplane Board	105
Installing the Sideplane Board	107
SAS/SATA Backplane Board	107
Removing the SAS/SATA Backplane Board	107
Installing the SAS/SATA Backplane Board	108
Control Panel Assembly (Service-only Procedure)	109
Removing the Control Panel Assembly	109
Installing the Control Panel Assembly	110
System Board (Service-only Procedure)	111
Removing the System Board	111
Installing the System Board	112
Troubleshooting Your System	115
Safety First-For You and Your System	115
Start-Up Routine	115
Checking the Equipment	116
Troubleshooting IRQ Assignment Conflicts	116
Troubleshooting External Connections	116
Troubleshooting the Video Subsystem	117
Troubleshooting the Keyboard	117
Troubleshooting the Mouse	118
Troubleshooting Basic I/O Functions	118
Troubleshooting a Serial I/O Device	119
Troubleshooting a USB Device	119
Troubleshooting a NIC	120
Troubleshooting a Wet System	120
Troubleshooting a Damaged System	121
Troubleshooting the System Battery	122
Troubleshooting Power Supplies	122
Troubleshooting System Cooling Problems	123
Troubleshooting a Fan	124
Troubleshooting System Memory	124
Troubleshooting a Diskette Drive	126
Troubleshooting an Optical Drive	127
Troubleshooting a Tape Drive	128
Troubleshooting a Hard Drive	129
Troubleshooting a SAS or SAS RAID Controller Daughter Card	130
Troubleshooting Expansion Cards	132
Troubleshooting the Microprocessors	133
Running the System Diagnostics	135
Using Server Administrator Diagnostics	135
System Diagnostics Features	135
When to Use the System Diagnostics	135
Running the System Diagnostics	136
System Diagnostics Testing Options	136
Using the Custom Test Options	136
Selecting Devices for Testing	136
Selecting Diagnostics Options	137
Viewing Information and Results	137
Jumpers and Connectors	139
System Board Jumpers	139
System Board Connectors	141
SAS/SATA Backplane Board Connectors	143
Sideplane Board Connectors	144
Expansion-Card Riser-Board Components and PCIe Buses	144
Disabling a Forgotten Password	145
Getting Help	147
Technical Assistance	147
Online Services	147
AutoTech Service	148
Automated Order-Status Service	148
Technical Support Service	148
Dell Enterprise Training and Certification	149
Problems With Your Order	149
Product Information	149
Returning Items for Warranty Repair or Credit	149
Before You Call	150
Contacting Dell	152
Glossary	175

Match case Limit results 1 per page

Index

183

Index

alert messages, 36

back-panel features, 17

baseboard management

controller

See

BMC.

battery (RAID)

installing, 69

battery (system)

replacing, 100

troubleshooting, 122

bezel, 53

blank

hard drive,

power supply,

BMC

configuring, 49

keystrokes, 12

boot device

configuring, 70

cabling

diskette drive,

optical drive,

RAC card, 81

cabling

(continued)

SAS controller card,

67-68

tape drive,

CD/DVD drive

See

optical drive.

center riser board

connectors, 145

installing, 104

removing, 104

connectors

expansion-card riser

boards, 144

NIC, 17

RAC card, 17

SAS/SATA backplane

board, 143

serial I/O,

system board,

141

USB, 13, 17

video, 13, 17

control panel assembly

features, 13

installing, 110

removing, 109

cooling fan

removing, 63

replacing, 64

troubleshooting, 124

cooling shroud

installing, 75

removing, 74

cover

closing, 56

opening, 55

Dell

contacting, 151-152

diagnostics

advanced testing options, 136

testing options, 136

when to use,

135

diagnostics messages, 35

DIMMs

See

memory modules.

diskette drive

drive carrier,

installing, 85

removing, 84

troubleshooting, 126

drive blank

installing, 57

removing, 57

drive carrier

diskette drive,

hard drive,