Epson Stylus Pro 9000 User Manual - Page 79

Print quality problems continued, Problem, Possible cause, Solution - specifications

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4-4 | Resolving Problems Print quality problems (continued) Problem Possible cause Solution Your print has gaps or Your ink is too old. appears faint. Check the expiration date printed on each cartridge. If the cartridge is too old, replace it as described on page 3-7. Print options are set incorrectly for the media you're using. Make sure the Print Mode or Media Type setting is correct for the media you're printing on. Print head nozzles are clogged. Run a nozzle check and cleaning cycle (page 3-1). Your ink supply is low. Check the Ink Out lights and replace ink cartridges if necessary, as described on page 3-7. The paper configuration setting is Use the control panel to select thinner paper. See too thick. page 1-25 for instructions. The platen gap setting is too wide. Use the control panel to change the setting from WIDE to AUTO. See page 1-20 for instructions. Your print appears blurry or smeared. Print options are set incorrectly for the media you're using. Make sure the Print Mode or Media Type setting is correct for the media you're printing on. You're using the wrong paper configuration setting (for non-EPSON media). Use the control panel to register and select your paper thickness and dry time. See page 1-25 for instructions. If you're using the RIP, you can set a dry time between passes in seconds. Your paper doesn't meet the required specifications or contains too much moisture. Change your paper. You're printing on the wrong side of the paper or other media. If you're using roll paper, make sure it's correctly attached to the spindle. See page 1-5 for instructions. If you're using a cut sheet, make sure the printable side is face up. Ink has leaked in the paper path. Wipe the paper path area of the printer with a soft, clean cloth. See page 3-15 for cleaning instructions. You're using the High Speed (Bi-directional) setting. Turn off the High Speed or Bi-directional setting in your print options. The paper configuration setting is Use the control panel to select thicker paper. See too thin. page 1-25 for instructions. The platen gap setting is too narrow. Use the control panel to change the setting from AUTO to WIDE. See page 1-20 for instructions. 4-4

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4-4
4-4
|
Resolving Problems
Your print has gaps or
appears faint.
Your ink is too old.
Check the expiration date printed on each
cartridge. If the cartridge is too old, replace it as
described on page 3-7.
Print options are set incorrectly
for the media you’re using.
Make sure the
Print Mode
or
Media Type
setting
is correct for the media you’re printing on.
Print head nozzles are clogged.
Run a nozzle check and cleaning cycle (page 3-1).
Your ink supply is low.
Check the
Ink Out
lights and replace ink cartridges
if necessary, as described on page 3-7.
The paper configuration setting is
too thick.
Use the control panel to select thinner paper. See
page 1-25 for instructions.
The platen gap setting is too
wide.
Use the control panel to change the setting from
WIDE
to
AUTO
. See page 1-20 for instructions.
Your print appears
blurry or smeared.
Print options are set incorrectly
for the media you’re using.
Make sure the
Print Mode
or
Media Type
setting
is correct for the media you’re printing on.
You’re using the wrong paper
configuration setting (for
non-EPSON media).
Use the control panel to register and select your
paper thickness and dry time. See page 1-25 for
instructions. If you’re using the RIP, you can set a
dry time between passes in seconds.
Your paper doesn’t meet the
required specifications or
contains too much moisture.
Change your paper.
You’re printing on the wrong side
of the paper or other media.
If you’re using roll paper, make sure it’s correctly
attached to the spindle. See page 1-5 for
instructions. If you’re using a cut sheet, make sure
the printable side is face up.
Ink has leaked in the paper path.
Wipe the paper path area of the printer with a soft,
clean cloth. See page 3-15 for cleaning
instructions.
You’re using the
High Speed
(
Bi-directional)
setting.
Turn off the
High Speed
or
Bi-directional
setting
in your print options.
The paper configuration setting is
too thin.
Use the control panel to select thicker paper. See
page 1-25 for instructions.
The platen gap setting is too
narrow.
Use the control panel to change the setting from
AUTO
to
WIDE
. See page 1-20 for instructions.
Print quality problems (continued)
Problem
Possible cause
Solution