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Epson Stylus Pro 9000 User Manual - Page 80

Solving Operational Problems, Check the RIP Station 5100

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Resolving Problems | 4-5 Solving Operational Problems If you can't turn the printer on, if it stops printing unexpectedly, or if nothing prints, check the following: • The printer is turned on and the Operate light is on. • The printer is plugged securely into a working electrical outlet that's not controlled by a switch or timer. • If you're using the RIP Station 5100, make sure the interface cable is securely connected to the printer and RIP and the RIP is turned on. Check the RIP Station 5100 User Guide for additional troubleshooting solutions. If none of these suggestions help, try the solutions below: Operational problems Problem The printer stops printing unexpectedly. Possible cause Solution If the Pause light is flashing, the Check the display message and lights on the printer is performing a maintenance control panel. Wait until the Pause light stops procedure or waiting for ink to dry. flashing. An error has occurred. Check the display message and lights on the control panel. Follow the instructions for the message on page 2-5. The printer sounds like it's printing, but nothing prints. The ink valve locks are closed. Open Open the ink valve locks, as shown below: Close Open Close 4-5

Section	Page
Contents	4
Introduction	10
How To Use Your Manuals	11
Using This Printer Guide	12
Warnings, Cautions, and Notes	13
Where To Get Help	13
ENERGY STAR Compliance	14
Important Safety Instructions	15
Ink Cartridge Safety Instructions	16
Chapter 1-Handling Paper and Other Media	18
Selecting Paper and Other Media	18
Printing on EPSON Paper and Other Media	19
Printing Tips for EPSON Media	21
Using Roll Paper	21
Attaching Paper to the Spindle	22
Removing Paper from the Spindle	23
Inserting the Spindle in the Printer	24
Loading Roll Paper for Printing	27
Cutting Paper Manually with the Built-in Cutter	30
Cutting Canvas and Other Media with the Utility Cutter	31
Printing Trim Lines	32
Using Cut Sheet Paper	32
Using Cut Sheet Paper Longer than 19 Inches	34
Printing on Posterboard	35
Adjusting the Platen Gap for Heavy Stock	37
Using the Paper Hammock	38
Catching Printouts in Front of the Printer	38
Catching Printouts Under the Printer	41
Setting Paper Configurations	42
Registering Paper Thickness, Drying Time, and Suction	42
Selecting Registered Paper Settings	43
Chapter 2-Monitoring and Configuring the Printer	44
Using the Control Panel to Monitor the Printer	44
Monitoring Normal Printer Operation	45
Pausing and Resetting the Printer	45
Checking Printer Status	45
Printing a Status Check	46
Printing a Nozzle Check	46
Checking Ink Levels and Component Life	47
Responding to Control Panel Lights and Messages	48
Using the Control Panel to Configure the Printer	51
Setting Default Roll Paper Margins	51
Turning Off Paper Monitoring Features	52
Selecting the Printer’s Interface	52
Configuring the Parallel Interface	53
Changing the Printer’s Code Page Setting	54
Restoring Default Settings	54
Setting the Control Panel Language	55
Chapter 3-Maintaining and Transporting the Printer	56
Running a Nozzle Check	56
Running a Cleaning Cycle	57
Aligning the Print Head	58
Printing the Alignment Patterns	58
Completing the Alignment Procedure	60
Replacing Ink Cartridges	62
Replacing the Paper Cutter Blade	66
Removing the Used Cutter Blade	66
Installing the New Cutter Blade	69
Cleaning the Printer	70
Transporting the Printer	71
Setting Up the Printer After Transporting It	73
Moving the Printer on the Stand	74
Replacing the Waste Ink System	75
Chapter 4-Resolving Problems	76
Diagnosing Problems	76
Using Hex Dump Mode	77
Improving Print Quality	77
Solving Operational Problems	80
Solving Miscellaneous Printing Problems	82
Solving Paper Problems	84
Solving Roll Paper Feed Problems	85
Clearing Paper Jams	87
Chapter 5-Specifications	90
Printing	90
Paper	91
Printable Area	92
Environmental	92
Mechanical	92
Electrical	93
Initialization	93
Safety Approvals	93
Ink Cartridges	94
Parallel Interface	95
Forward Channel	95
Reverse Channel	95
ECP Mode	95
Serial Interface (RS-423 Standard)	96
Appendix A-Installing an Interface Card	98
Appendix B-Using EPSON Drivers and Utilities for Macintosh	102
Connecting the Printer	102
Connecting to the Printer’s Parallel/USB Interface	103
Connecting to the Printer’s Built-in Serial Interface	103
Setting Up Your Software	104
Checking System Requirements	105
Installing the Software	105
Selecting Your Printer in the Chooser	106
Setting Up Printer Sharing	107
Setting Print Options	109
Choosing Page Setup Options	109
Choosing Basic Print Options	111
Selecting the Correct Media Type	113
Choosing Advanced Print Options	115
Managing Print Jobs	118
Setting Up Background Printing	119
Using Monitor3	120
Cancelling Printing	122
Checking Printer Status	122
Selecting Configuration Options	123
Running Print Head Utilities	125
Running Nozzle Check and Head Cleaning Utilities	125
Running the Print Head Alignment Utility	126
Appendix C-Using EPSON Drivers and Utilities for Windows	128
Connecting the Printer	128
Setting Up Your Software	129
Checking System Requirements	130
Installing the Software	130
Setting Up Printer Sharing in Windows 95 and 98	132
Setting Up Printer Sharing in Windows NT 4.0 and 2000	135
Setting Print Options	137
Choosing Basic Print Options	138
Selecting the Correct Media Type	140
Choosing Paper and Layout Options	142
Choosing Advanced Print Options	143
Managing Print Jobs	147
Using the Progress Meter	147
Using the Spool Manager	148
Checking Printer Status	148
Using Status Monitor 2 (EPSON Stylus Pro 9000)	149
Status Monitor 3 (EPSON Stylus Pro 9500)	150
Setting Monitoring Preferences	151
Running Printer Utilities	153
Running Nozzle Check and Head Cleaning Utilities	153
Running the Print Head Alignment Utility	154
Running the Speed and Progress Configuration Utility	156
Index	158