Epson Stylus Pro 9000 User Manual - Page 83

Miscellaneous printing problems continued

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4-8 | Resolving Problems Miscellaneous printing problems (continued) Problem Possible cause Solution Blank paper is printed. Your PPD and/or printer driver Make sure your software is installed software are not set up correctly or not correctly and the RIP or printer is selected. selected. Paper size is not set correctly in your print options. Make sure the Paper Size setting in your print options is correct for the paper you're using. You have selected Sheet, but you're using roll paper. Make sure your Paper Source or Media Option settings are correct. A ruled line on your print The print head is out of alignment. appears to shift. Align the print head as described on page 3-3. The bottom edge of your The paper is curled toward the print is smeared. printable side. Flatten the paper or curl it toward the other side. Print options are set incorrectly for the Make sure the Print Mode or Media media you're using (for EPSON media). Type setting is correct for the media you're printing on. You're using the wrong paper configuration setting (for non-EPSON media). Use the control panel to register and select your paper thickness. See page 1-25 for instructions. The platen gap setting is incorrect. Use the control panel to change the setting from AUTO to WIDE. See page 1-20 for instructions. Color images print in black Your PPD and/or printer driver Make sure your software is installed only. software are not set up correctly or not correctly and the RIP or printer is selected. selected. Black printing is selected in your print Make sure color printing is selected. options. The printer continues to feed paper after you have cancelled a job. The printer still has print job data in its buffer. Press the Pause button on the printer. If you're using the RIP, wait until it is idle. Then press and hold the Pause button to reset the printer. 4-8

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4-8
4-8
|
Resolving Problems
Blank paper is printed.
Your PPD and/or printer driver
software are not set up correctly or not
selected.
Make sure your software is installed
correctly and the RIP or printer is
selected.
Paper size is not set correctly in your
print options.
Make sure the
Paper Size
setting in your
print options is correct for the paper
you’re using.
You have selected
Sheet
, but you’re
using roll paper.
Make sure your
Paper Source
or
Media
Option
settings are correct.
A ruled line on your print
appears to shift.
The print head is out of alignment.
Align the print head as described on
page 3-3.
The bottom edge of your
print is smeared.
The paper is curled toward the
printable side.
Flatten the paper or curl it toward the
other side.
Print options are set incorrectly for the
media you’re using (for EPSON media).
Make sure the
Print Mode
or
Media
Type
setting is correct for the media
you’re printing on.
You’re using the wrong paper
configuration setting (for non-EPSON
media).
Use the control panel to register and
select your paper thickness. See
page 1-25 for instructions.
The platen gap setting is incorrect.
Use the control panel to change the
setting from
AUTO to WIDE.
See
page 1-20 for instructions.
Color images print in black
only.
Your PPD and/or printer driver
software are not set up correctly or not
selected.
Make sure your software is installed
correctly and the RIP or printer is
selected.
Black printing is selected in your print
options.
Make sure color printing is selected.
The printer continues to
feed paper after you have
cancelled a job.
The printer still has print job data in its
buffer.
Press the
Pause
button on the printer. If
you’re using the RIP, wait until it is idle.
Then press and hold the
Pause
button to
reset the printer.
Miscellaneous printing problems (continued)
Problem
Possible cause
Solution