HP 9000 rp4410-4 User Service Guide, Fifth Edition - HP 9000 rp4410/4440 - Page 137

Troubleshooting Using Offline Support Tools, ODE, Select the CD device that contains the ODE CD.

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6. To decode the blinking state of the system LED, review the entire SEL and look at events with alert level 3 and above. For example: Log Entry 24: 14 Feb 2003 15:27:02 Alert Level 3: Warning Keyword: Type-02 1b0800 1771520 Hot Swap Cage: SCSI cable removed Logged by: BMC; Sensor: Cable / Interconnect - SCSI ChExt Cable Data1: Device Removed/Device Absent 0x203E4D0AC6020220 FFFF0008F61B0300 Log Entry 73: 00:00:12 Alert Level 3: Warning Keyword: Type-02 050301 328449 The server's built-in sensors have detected an open chassis door. Logged by: BMC; Sensor: Physical Security - Chassis Open Data1: State Asserted 0x200000000C020570 FFFF010302050300 Troubleshooting Using Offline Support Tools Use the ODE CD to troubleshoot your HP 9000 rp4410 or rp4440 server by accessing the offline diagnostic environment (ODE). ODE Use the ODE to evaluate specific hardware components using a command line interface. To access ODE from your ODE CD, follow these steps: 1. Power on the server and insert the ODE CD. 2. Boot the system to the PDC prompt (BOOTADMIN, BCH, and so on). PDC prompts can differ on some computer models. For example: Main Menu: Enter command or menu> 3. List the bootable devices by entering search 4. Select the CD device that contains the ODE CD. For example: p3 5. Boot from that device by entering boot p3 6. You are asked to interact with the Initial System Loader (ISL) prompt. Enter y 7. From the ISL prompt, start the Offline Diagnostics Environment by entering ODE Table 5-2 lists the ODE commands that are available at the ODE prompt. Troubleshooting Using Offline Support Tools 137

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6.
To decode the blinking state of the system LED, review the entire SEL and look at events
with alert level 3 and above.
For example:
Log Entry 24: 14 Feb 2003 15:27:02
Alert Level 3: Warning
Keyword: Type-02 1b0800 1771520
Hot Swap Cage: SCSI cable removed
Logged by: BMC;
Sensor: Cable / Interconnect - SCSI ChExt Cable
Data1: Device Removed/Device Absent
0x203E4D0AC6020220 FFFF0008F61B0300
Log Entry 73: 00:00:12
Alert Level 3: Warning
Keyword: Type-02 050301 328449
The server's built-in sensors have detected an open chassis door.
Logged by: BMC;
Sensor: Physical Security - Chassis Open
Data1: State Asserted
0x200000000C020570 FFFF010302050300
Troubleshooting Using Offline Support Tools
Use the ODE CD to troubleshoot your HP 9000 rp4410 or rp4440 server by accessing the offline
diagnostic environment (ODE).
ODE
Use the ODE to evaluate specific hardware components using a command line interface. To
access ODE from your ODE CD, follow these steps:
1.
Power on the server and insert the ODE CD.
2.
Boot the system to the PDC prompt (BOOTADMIN, BCH, and so on). PDC prompts can
differ on some computer models. For example:
Main Menu: Enter command or menu>
3.
List the bootable devices by entering
search
4.
Select the CD device that contains the ODE CD.
For example:
p3
5.
Boot from that device by entering
boot p3
6.
You are asked to interact with the Initial System Loader (ISL) prompt. Enter
y
7.
From the ISL prompt, start the Offline Diagnostics Environment by entering
ODE
Table 5-2
lists the ODE commands that are available at the ODE prompt.
Troubleshooting Using Offline Support Tools
137