HP Photosmart D7400 User Guide - Page 138
Contact HP, Cause, Solution, Paper Type, Maximum dpi, High Resolution
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Troubleshooting www.hp.com/support If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. For more information, see: • "Clean the print head" on page 106 • "Print a self-test report" on page 99 • "Align the printer" on page 105 Printouts seem blurry or fuzzy Cause: The paper type is not suitable for the HP Photosmart. Solution: Use HP Premium Papers or any other paper type that is appropriate for the HP Photosmart. Cause: The Paper Type setting is incorrect. Solution: Change the paper type setting to match the type of paper loaded in the input tray. For more information, see: "Set the paper type for printing" on page 67 Cause: The Paper Type setting is incorrect. Solution: Load high-quality paper in the input tray and print the image with a high print quality setting, such as Best, Maximum dpi, or High Resolution. Always make sure the paper you are printing on is flat. For best results when printing images, use HP Premium Plus Photo Paper. If the problem persists, use the software you installed with the HP Photosmart or another software application to rotate your image 180 degrees so that the light blue, gray, or brown hues in your image do not print at the bottom of the page. For more information, see: "Information on paper" on page 115 Cause: You are printing on the wrong side of the paper. Solution: Load paper with the side you want to print on facing down. For example, if you are loading glossy photo paper, load the paper with the glossy side down. For more information, see: "Load paper" on page 57 Printouts have vertical streaks Cause: The paper type is not suitable for the HP Photosmart. Print quality troubleshooting 137