HP Photosmart D7400 User Guide - Page 162

Ink cartridge messages, Calibration error, Cannot print, Incorrect ink cartridges

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Troubleshooting Ink cartridge messages The following is a list of ink cartridge error messages: • Calibration error • Cannot print • Incorrect ink cartridge(s) • The following ink cartridges cannot be used after device initialization and must be replaced • Ink cartridge problem • Ink cartridge(s) are empty • Ink delivery failure • Ink supply error • Ink cartridge(s) are expired • Ink expiration near • Non-HP ink • Original HP ink depleted • Print head assembly is stalled • Print head failure • Alignment failed • Replace ink cartridges soon • Scheduled maintenance • Wrong ink cartridge(s) installed • Ink cartridge is missing, incorrectly installed, or not intended for your device Calibration error Cause: An incorrect type of paper is loaded in the input tray. Solution: If you have color or photo paper loaded in the input tray when the printer aligns, the calibration might fail. Load unused plain white letter or A4 paper into the input tray, and then follow the prompts on the display to continue. Cannot print Cause: The indicated ink cartridge(s) are out of ink. Solution: Replace the indicated ink cartridge(s) immediately so that you can resume printing. The HP Photosmart cannot continue printing until the indicated ink cartridge(s) are replaced. All printing will stop. For more information, see: "Replace the ink cartridges" on page 102 Incorrect ink cartridge(s) Cause: The wrong ink cartridge(s) are installed. Solution: The indicated ink cartridge(s) cannot be used after the device has undergone first-time setup. Replace the ink cartridge(s) with the appropriate ink Errors 161

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Ink cartridge messages
The following is a list of ink cartridge error messages:
•
Calibration error
•
Cannot print
•
Incorrect ink cartridge(s)
•
The following ink cartridges cannot be used after device initialization and must be
replaced
•
Ink cartridge problem
•
Ink cartridge(s) are empty
•
Ink delivery failure
•
Ink supply error
•
Ink cartridge(s) are expired
•
Ink expiration near
•
Non-HP ink
•
Original HP ink depleted
•
Print head assembly is stalled
•
Print head failure
•
Alignment failed
•
Replace ink cartridges soon
•
Scheduled maintenance
•
Wrong ink cartridge(s) installed
•
Ink cartridge is missing, incorrectly installed, or not intended for your device
Calibration error
Cause:
An incorrect type of paper is loaded in the input tray.
Solution:
If you have color or photo paper loaded in the input tray when the printer
aligns, the calibration might fail. Load unused plain white letter or A4 paper into the
input tray, and then follow the prompts on the display to continue.
Cannot print
Cause:
The indicated ink cartridge(s) are out of ink.
Solution:
Replace the indicated ink cartridge(s) immediately so that you can
resume printing.
The HP Photosmart cannot continue printing until the indicated ink cartridge(s) are
replaced. All printing will stop.
For more information, see:
“
Replace the ink cartridges” on page 102
Incorrect ink cartridge(s)
Cause:
The wrong ink cartridge(s) are installed.
Solution:
The indicated ink cartridge(s) cannot be used after the device has
undergone first-time setup. Replace the ink cartridge(s) with the appropriate ink
Errors
161
Troubleshooting