HP Photosmart D7400 User Guide - Page 154

Supported file types for the HP Photosmart

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Troubleshooting File not found Cause: There is not enough available memory on your computer to create a print preview file. Solution: Close some applications and try the task again. File format not supported Cause: The HP Photosmart software did not recognize or support the file format of the image you are trying to open or save. If the file extension indicates it is a supported file type, the file might be corrupted. Solution: Open the file in another application, and save it in a format that the HP Photosmart software recognizes. For more information, see: "Supported file types for the HP Photosmart" on page 153 Invalid file name Cause: The file name you entered is invalid. Solution: Make sure that you are not using any invalid symbols in the file name. NOTE: Although the file name might look correct, it could still include invalid characters. Overwrite the existing file name with a new name. Supported file types for the HP Photosmart The HP Photosmart software recognizes the following file formats: BMP, DCX, FPX, GIF, JPG, PCD, PCX, and TIF. File corrupted Cause: Some of the files on the inserted memory card or attached storage device are damaged. Solution: Reinsert the memory card or storage device in the HP Photosmart or try transferring the files to your computer using a memory card reader or a USB cable. If you already transferred the files to your computer, try printing those files by using the HP Photosmart Software. The copies might not be damaged. If these solutions do not work, retake the photos with your digital camera as a last resort. Cause: The file system is corrupted. Solution: Check the display for an error message telling you that the images on the memory card or storage device are corrupted. Errors 153

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File not found
Cause:
There is not enough available memory on your computer to create a print
preview file.
Solution:
Close some applications and try the task again.
File format not supported
Cause:
The HP Photosmart software did not recognize or support the file format of
the image you are trying to open or save. If the file extension indicates it is a supported
file type, the file might be corrupted.
Solution:
Open the file in another application, and save it in a format that the
HP Photosmart software recognizes.
For more information, see:
“
Supported file types for the HP Photosmart” on page 153
Invalid file name
Cause:
The file name you entered is invalid.
Solution:
Make sure that you are not using any invalid symbols in the file name.
NOTE:
Although the file name might look correct, it could still include invalid
characters. Overwrite the existing file name with a new name.
Supported file types for the HP Photosmart
The HP Photosmart software recognizes the following file formats: BMP, DCX, FPX, GIF,
JPG, PCD, PCX, and TIF.
File corrupted
Cause:
Some of the files on the inserted memory card or attached storage device
are damaged.
Solution:
Reinsert the memory card or storage device in the HP Photosmart or try
transferring the files to your computer using a memory card reader or a USB cable.
If you already transferred the files to your computer, try printing those files by using
the HP Photosmart Software. The copies might not be damaged. If these solutions
do not work, retake the photos with your digital camera as a last resort.
Cause:
The file system is corrupted.
Solution:
Check the display for an error message telling you that the images on the
memory card or storage device are corrupted.
Errors
153
Troubleshooting