HP Photosmart D7400 User Guide - Page 141

Solution, Cause, Status, HP Photosmart Software, click - printer driver

Get HP Photosmart D7400 PDF manuals and user guides View all HP Photosmart D7400 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 141 highlights

Chapter 12 Solution: Load paper in the input tray. For more information, see: "Load paper" on page 57 Cause: The print head assembly has stalled. Solution: Turn the HP Photosmart off, remove any objects that are blocking the print head assembly (including any packing materials), and then turn the HP Photosmart on again. Cause: The computer is not communicating with the HP Photosmart. Solution: If the HP Photosmart is not properly connected to the computer, communication errors can occur. Make sure the USB cable is connected to the HP Photosmart and the computer as shown below. Troubleshooting If the connections are secure, and nothing has printed several minutes after you sent a print job to the HP Photosmart, check the status of the HP Photosmart. In the HP Photosmart Software, click Status. For more information, see: "Communication problems over a USB connection" on page 113 Cause: The HP Photosmart is turned off. Solution: Look at the On button located on the top of the HP Photosmart. If it is not lit, the HP Photosmart is turned off. Make sure the power cord is firmly connected to the HP Photosmart and plugged into a power outlet. Press the On button to turn on the HP Photosmart. Cause: The HP Photosmart experienced an error. Solution: Turn the HP Photosmart off, and then unplug the power cord. Plug the power cord back in, and then press the On button to turn on the HP Photosmart. Cause: The status of the printer driver has changed. 140 Troubleshooting

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
Solution:
Load paper in the input tray.
For more information, see:
“
Load paper” on page 57
Cause:
The print head assembly has stalled.
Solution:
Turn the HP Photosmart off, remove any objects that are blocking the
print head assembly (including any packing materials), and then turn the
HP Photosmart on again.
Cause:
The computer is not communicating with the HP Photosmart.
Solution:
If the HP Photosmart is not properly connected to the computer,
communication errors can occur. Make sure the USB cable is connected to the
HP Photosmart and the computer as shown below.
If the connections are secure, and nothing has printed several minutes after you sent
a print job to the HP Photosmart, check the status of the HP Photosmart. In the
HP Photosmart Software, click
Status
.
For more information, see:
“
Communication problems over a USB connection” on page 113
Cause:
The HP Photosmart is turned off.
Solution:
Look at the
On
button located on the top of the HP Photosmart. If it is not
lit, the HP Photosmart is turned off. Make sure the power cord is firmly connected to
the HP Photosmart and plugged into a power outlet. Press the
On
button to turn on
the HP Photosmart.
Cause:
The HP Photosmart experienced an error.
Solution:
Turn the HP Photosmart off, and then unplug the power cord. Plug the
power cord back in, and then press the
On
button to turn on the HP Photosmart.
Cause:
The status of the printer driver has changed.
Chapter 12
140
Troubleshooting
Troubleshooting