HP Photosmart D7400 User Guide - Page 158

Troubleshooting • Paper mismatch • Wrong paper width Cannot load paper from input tray Cause: There is not enough paper in the input tray. Solution: If the HP Photosmart is out of paper or there are only a few sheets remaining, load more paper in the input tray. If there is paper in the input tray, remove the paper, tap the stack of paper against a flat surface, and reload the paper into the input tray. Follow the prompts on the display or the computer screen to continue your print job. For more information, see: "Load full-size paper" on page 58 Ink is drying Cause: Transparencies and some other media require a drying time that is longer than normal. Solution: Leave the sheet in the output tray until the message disappears. If it is necessary to remove the printed sheet before the message disappears, carefully hold the printed sheet on the underside or the edges, and place it on a flat surface to dry. Out of paper Cause: There is not enough paper in the input tray. Solution: If the HP Photosmart is out of paper or there are only a few sheets remaining, load more paper in the input tray. If there is paper in the input tray, remove the paper, tap the stack of paper against a flat surface, and reload the paper into the input tray. Follow the prompts on the display or the computer screen to continue your print job. For more information, see: "Load full-size paper" on page 58 Cause: The rear door is off the HP Photosmart. Solution: If you removed the rear door to clear a paper jam, replace it. For more information, see: "Clear paper jams" on page 115 Paper jam, misfeed or blocked carriage Cause: Paper has jammed the HP Photosmart. Errors 157