HP Photosmart D7400 User Guide - Page 155

Troubleshooting Chapter 12 If the file system on the card is corrupt, reformat the memory card in your digital camera. CAUTION: Reformatting the memory card will delete any photos stored on the card. If you have previously transferred the photos from your memory card to a computer, try printing the photos from the computer. Otherwise, you will need to retake any photos you might have lost. General user messages The following is a list of messages related to common user errors: • Memory card error • Disconnected • Out of disk space • Card access error • Use only one card at a time • Card is inserted incorrectly • Card is not fully inserted • Card is damaged Memory card error Cause: There are two or more memory cards inserted into the HP Photosmart at the same time. Solution: Remove all but one memory card. The HP Photosmart reads the remaining memory card and displays the first photo stored on the memory card. Cause: You have inserted a Compact Flash memory card backwards or upside down. Solution: Remove the memory card and reinsert it correctly. The label of the Compact Flash card faces up and should be readable as you insert it into the slot. Cause: You have not fully inserted the memory card. Solution: Remove the memory card and reinsert it in the memory card slot until it stops. Disconnected Cause: Several situations can cause this error message to appear. • Your computer is not turned on. • Your computer is not connected to the HP Photosmart. • The software that came with the HP Photosmart was not installed correctly. • The software that came with the HP Photosmart is installed, but it is not running. 154 Troubleshooting