HP Photosmart D7400 User Guide - Page 163

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Troubleshooting Chapter 12 cartridges for the HP Photosmart. To find out the reorder number for all the ink cartridges that the HP Photosmart supports, see the printed documentation that came with the HP Photosmart. For more information, see: "Replace the ink cartridges" on page 102 Cause: The ink cartridge(s) are not intended for use in this device. Solution: Contact HP support. Go to: www.hp.com/support If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. The following ink cartridges cannot be used after device initialization and must be replaced Cause: The wrong ink cartridge(s) are installed. Solution: The indicated ink cartridge(s) cannot be used after the device has undergone first-time setup. Replace the ink cartridge(s) with the appropriate ink cartridges for the HP Photosmart. To find out the reorder number for all the ink cartridges that the HP Photosmart supports, see the printed documentation that came with the HP Photosmart. For more information, see: "Replace the ink cartridges" on page 102 Cause: The ink cartridge(s) are not intended for use in this device. Solution: Contact HP support. Go to: www.hp.com/support If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Ink cartridge problem Cause: The indicated ink cartridge(s) are missing or are damaged. Solution: Replace the indicated ink cartridge(s) immediately so that you can resume printing. If there are no ink cartridges missing from the HP Photosmart, the ink cartridge contacts might need to be cleaned. If there are no ink cartridges missing from the HP Photosmart, and you still receive this message after cleaning the ink cartridge contacts, you might have a damaged 162 Troubleshooting

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cartridges for the HP Photosmart. To find out the reorder number for all the ink
cartridges that the HP Photosmart supports, see the printed documentation that came
with the HP Photosmart.
For more information, see:
“
Replace the ink cartridges” on page 102
Cause:
The ink cartridge(s) are not intended for use in this device.
Solution:
Contact HP support. Go to:
www.hp.com/support
If prompted, choose your country/region, and then click
Contact HP
for information
on calling for technical support.
The following ink cartridges cannot be used after device initialization and must be
replaced
Cause:
The wrong ink cartridge(s) are installed.
Solution:
The indicated ink cartridge(s) cannot be used after the device has
undergone first-time setup. Replace the ink cartridge(s) with the appropriate ink
cartridges for the HP Photosmart. To find out the reorder number for all the ink
cartridges that the HP Photosmart supports, see the printed documentation that came
with the HP Photosmart.
For more information, see:
“
Replace the ink cartridges” on page 102
Cause:
The ink cartridge(s) are not intended for use in this device.
Solution:
Contact HP support. Go to:
www.hp.com/support
If prompted, choose your country/region, and then click
Contact HP
for information
on calling for technical support.
Ink cartridge problem
Cause:
The indicated ink cartridge(s) are missing or are damaged.
Solution:
Replace the indicated ink cartridge(s) immediately so that you can
resume printing. If there are no ink cartridges missing from the HP Photosmart, the
ink cartridge contacts might need to be cleaned.
If there are no ink cartridges missing from the HP Photosmart, and you still receive
this message after cleaning the ink cartridge contacts, you might have a damaged
Chapter 12
162
Troubleshooting
Troubleshooting