IBM x3655 Service Guide - Page 128

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, "Parts listing, System x3655, Type 7985," on page 97 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Beep code Description Action 2-2-3 CMOS power failure and checksum checks failed. 1. Reseat the battery. 2. Replace the following components one at a time, in the order shown, restarting the server each time. a. Battery b. (Trained service technician only) System board 2-2-4 CMOS configuration information validation failed. 1. Reseat the battery. 2. Replace the following components one at a time, in the order shown, restarting the server each time. a. Battery b. (Trained service technician only) System board 2-3-1 Screen initialization failed. (Trained service technician only) Replace the system board. 2-3-2 Screen memory failed. (Trained service technician only) Replace the system board. 2-3-3 Screen retrace failed. (Trained service technician only) Replace the system board. 2-3-4 Search for video ROM failed. (Trained service technician only) Replace the system board. 2-4-1 Video failed; screen believed operable. (Trained service technician only) Replace the system board. 2-4-4 Unsupported memory configuration. 1. Correct based on the actions for the 289 POST Error Code if displayed (see "Error logs" on page 116 for more information on the 289 error). 2. Check the DIMM error LEDs. 3-1-1 Timer tick interrupt failed. (Trained service technician only) Replace the system board. 3-1-2 Interval timer channel 2 failed. (Trained service technician only) Replace the system board. 3-1-3 RAM test failed above address 0FFFFh. 1. Reseat the DIMMs. 2. Replace the following components one at a time, in the order shown, restarting the server each time: a. DIMMs b. (Trained service technician only) System board 110 IBM System x3655 Type 7985: Problem Determination and Service Guide

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v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
Chapter
4,
“Parts
listing,
System
x3655,
Type
7985,”
on
page
97
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only),”
that
step
must
be
performed
only
by
a
trained
service
technician.
Beep
code
Description
Action
2-2-3
CMOS
power
failure
and
checksum
checks
failed.
1.
Reseat
the
battery.
2.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time.
a.
Battery
b.
(Trained
service
technician
only)
System
board
2-2-4
CMOS
configuration
information
validation
failed.
1.
Reseat
the
battery.
2.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time.
a.
Battery
b.
(Trained
service
technician
only)
System
board
2-3-1
Screen
initialization
failed.
(Trained
service
technician
only)
Replace
the
system
board.
2-3-2
Screen
memory
failed.
(Trained
service
technician
only)
Replace
the
system
board.
2-3-3
Screen
retrace
failed.
(Trained
service
technician
only)
Replace
the
system
board.
2-3-4
Search
for
video
ROM
failed.
(Trained
service
technician
only)
Replace
the
system
board.
2-4-1
Video
failed;
screen
believed
operable.
(Trained
service
technician
only)
Replace
the
system
board.
2-4-4
Unsupported
memory
configuration.
1.
Correct
based
on
the
actions
for
the
289
POST
Error
Code
if
displayed
(see
“Error
logs”
on
page
116
for
more
information
on
the
289
error).
2.
Check
the
DIMM
error
LEDs.
3-1-1
Timer
tick
interrupt
failed.
(Trained
service
technician
only)
Replace
the
system
board.
3-1-2
Interval
timer
channel
2
failed.
(Trained
service
technician
only)
Replace
the
system
board.
3-1-3
RAM
test
failed
above
address
0FFFFh.
1.
Reseat
the
DIMMs.
2.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time:
a.
DIMMs
b.
(Trained
service
technician
only)
System
board
110
IBM
System
x3655
Type
7985:
Problem
Determination
and
Service
Guide