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IBM x3655 Service Guide - Page 70

Removing, drive

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2. Turn the new ServeRAID SAS controller so that the keys on the bottom edge align correctly with the connector. 3. Firmly press the ServeRAID SAS controller straight down into the connector by applying pressure on both ends of the controller simultaneously. The retaining clips snap into the locked position when the controller is firmly seated in the connector. Note: If there is a gap between the controller and the retaining clips, the controller has not been correctly installed. In this case, open the retaining clips and remove the controller; then, reinsert the controller. 4. If you are installing a ServeRAID-8k SAS controller, complete the following steps. a. Remove the battery from the ServeRAID-8k SAS controller package. b. Slide the battery mounting tabs into the battery mounting clips on the wall of the power supply bay next to the connector. c. Connect the ServeRAID-8k SAS controller battery cable to the ServeRAID SAS controller. 5. Reposition the SAS cable. 6. Install the fan-bracket assembly (see "Installing the fan-bracket assembly" on page 67). 7. Install the air baffle ("Installing the air baffle" on page 42). 8. Install the riser-card assembly (see "Installing the riser-card assembly" on page 85). 9. Install the cover. 10. Slide the server into the rack. 11. Connect the cables and power cords. 12. Turn on all attached devices and the server. 13. When you restart the server, you will be given the opportunity to import the existing RAID configuration to the new RAID controller. Removing a hard disk drive To remove a hard disk drive from a hot-swap bay, complete the following steps. 3.5-inch drives Hard disk drive Tray handle 52 IBM System x3655 Type 7985: Problem Determination and Service Guide

Section	Page
Contents	5
Safety	9
Guidelines for trained service technicians	10
Inspecting for unsafe conditions	10
Guidelines for servicing electrical equipment	10
Safety statements	12
Chapter 1. Introduction	19
Related documentation	19
Notices and statements in this document	20
Features and specifications	22
Server controls, LEDs, and connectors	23
Front view	23
Rear view	25
Internal connectors, LEDs, and jumpers	26
System-board optional-device connectors	27
Riser-card optional-device connectors	28
System-board internal connectors	29
Power-backplane-card internal connectors	29
System-board external connectors	30
System-board jumpers	31
System-board LEDs	33
Riser-card assembly LEDs	33
Chapter 2. Configuration information and instructions	35
Updating the firmware	35
Configuring the server	35
Using the ServerGuide Setup and Installation CD	35
Using the Configuration/Setup Utility program	36
Using the ServeRAID configuration programs	36
Using the ServeRAID Configuration Utility program	37
Using ServeRAID Manager	37
Using the baseboard management controller	39
Enabling and configuring SOL using the OSA SMBridge management utility program	39
Installing the OSA SMBridge management utility program	48
Using the baseboard management controller utility programs	50
Updating the UUID	51
Updating the DMI/SMBIOS data	51
Chapter 3. Removing and replacing server components	53
Installation guidelines	53
System reliability guidelines	54
Working inside the server with the power on	54
Handling static-sensitive devices	55
Returning a device or component	55
Connecting the cables	55
Removing and replacing Tier 1 CRUs	57
Removing the cover	57
Installing the cover	58
Removing the air baffle	59
Installing the air baffle	60
Removing an adapter	61
Installing an adapter	62
Removing the external SAS cable	63
Installing the external SAS cable	64
Removing the Remote Supervisor Adapter II SlimLine	66
Installing the Remote Supervisor Adapter II SlimLine	67
Removing the ServeRAID SAS controller	68
Installing a ServeRAID SAS controller	69
Removing a hard disk drive	70
Installing a hard disk drive	71
Removing a CD-RW/DVD drive	73
Installing a CD-RW/DVD drive	74
Removing an optional tape drive	75
Installing an optional tape drive	75
Installing the tape drive in a 3.5-inch model server	75
Installing the tape drive in a 2.5-inch model server	77
Removing a memory module	80
Installing a memory module	80
Removing a hot-swap fan	82
Installing a hot-swap fan	83
Removing the fan-bracket assembly	84
Installing the fan-bracket assembly	85
Removing a hot-swap power supply	86
Installing a hot-swap power supply	87
Removing the battery	88
Installing the battery	90
Removing and replacing Tier 2 CRUs	91
Removing the operator information panel assembly	92
Installing the operator information panel assembly	93
Installing and removing the hard disk drive backplane	94
Removing the 3.5-inch-drive backplane	94
Installing the 3.5-inch-drive backplane	95
Removing the 2.5-inch-drive backplane	96
Installing the 2.5-inch-drive backplane	97
Removing the CD/DVD media backplane	98
Installing the CD/DVD media backplane	99
Removing the power backplane	100
Installing the power backplane	101
Removing the riser-card assembly	102
Installing the riser-card assembly	103
Removing and replacing FRUs	104
Replacing the 3.5-inch-drive center bracket	104
Removing the center bracket	104
Installing the center bracket	105
Removing a microprocessor	105
Installing a microprocessor	106
Removing a heat-sink retention module	108
Installing a heat-sink retention module	109
Removing the system board and shuttle	111
Installing the system board and shuttle	112
Chapter 4. Parts listing, System x3655, Type 7985	115
Replaceable server components	115
Power cords	121
Chapter 5. Diagnostics	125
Diagnostic tools	125
POST	125
POST beep codes	125
Beep code descriptions	126
No-beep symptoms	133
Error logs	134
Viewing error logs from the Configuration/Setup Utility program	135
Viewing the BMC system event log from the diagnostic programs	135
Clearing the error logs	135
POST error codes	136
Checkout procedure	142
About the checkout procedure	142
Performing the checkout procedure	142
Troubleshooting tables	144
CD or DVD drive problems	144
General problems	145
Hard disk drive problems	145
Intermittent problems	146
USB keyboard, mouse, or pointing-device problems	147
Memory problems	148
Microprocessor problems	149
Monitor problems	150
Optional-device problems	152
Power problems	153
Serial port problems	154
ServerGuide problems	154
Software problems	155
Universal Serial Bus (USB) port problems	156
Video problems	156
Light path diagnostics	156
Remind button	158
Light path diagnostics LEDs	159
Power-supply LEDs	160
Diagnostic programs, messages, and error codes	162
Running the diagnostic programs	162
Diagnostic text messages	163
Viewing the test log	163
Diagnostic error codes	163
Recovering the BIOS code	174
System event/error log messages	175
IPMI BMC system-error log messages	182
BIOS-logged BMC system-error log messages	191
Solving SCSI problems	193
Solving power problems	193
Solving Ethernet controller problems	194
Solving undetermined problems	195
Problem determination tips	196
Calling IBM for service	196
Appendix A. Getting help and technical assistance	199
Before you call	199
Using the documentation	199
Getting help and information from the World Wide Web	200
Software service and support	200
Hardware service and support	200
IBM Taiwan product service	200
Appendix B. Notices	201
Trademarks	201
Important notes	202
Product recycling and disposal	203
Battery return program	204
Electronic emission notices	205
Federal Communications Commission (FCC) statement	205
Industry Canada Class A emission compliance statement	205
Australia and New Zealand Class A statement	205
United Kingdom telecommunications safety requirement	205
European Union EMC Directive conformance statement	206
Taiwanese Class A warning statement	206
Chinese Class A warning statement	206
Japanese Voluntary Control Council for Interference (VCCI) statement	206

Match case Limit results 1 per page

Turn

the

new

ServeRAID

SAS

controller

that

the

keys

the

bottom

edge

align

correctly

with

the

connector.

Firmly

press

the

ServeRAID

SAS

controller

straight

down

into

the

connector

applying

pressure

both

ends

the

controller

simultaneously.

The

retaining

clips

snap

into

the

locked

position

when

the

controller

firmly

seated

the

connector.

Note:

there

gap

between

the

controller

and

the

retaining

clips,

the

controller

has

not

been

correctly

installed.

this

case,

open

the

retaining

clips

and

remove

the

controller;

then,

reinsert

the

controller.

you

are

installing

ServeRAID-8k

SAS

controller,

complete

the

following

steps.

Remove

the

battery

from

the

ServeRAID-8k

SAS

controller

package.

Slide

the

battery

mounting

tabs

into

the

battery

mounting

clips

the

wall

the

power

supply

bay

the

connector.

Connect

the

ServeRAID-8k

SAS

controller

battery

cable

the

ServeRAID

SAS

controller.

Reposition

the

SAS

cable.

Install

the

fan-bracket

assembly

(see

“Installing

the

fan-bracket

assembly”

page

67).

Install

the

air

baffle

(“Installing

the

air

baffle”

page

42).

Install

the

riser-card

assembly

(see

“Installing

the

riser-card

assembly”

page

85).

Install

the

cover.

10.

Slide

the

server

into

the

rack.

11.

Connect

the

cables

and

power

cords.

12.

Turn

all

attached

devices

and

the

server.

13.

When

you

restart

the

server,

you

will

given

the

opportunity

import

the

existing

RAID

configuration

the

new

RAID

controller.

Removing

hard

disk

drive

remove

hard

disk

drive

from

hot-swap

bay,

complete

the

following

steps.

3.5-inch

drives

Hard disk drive

Tray handle

IBM

System

x3655

Type

7985:

Problem

Determination

and

Service

Guide